TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from " Too Easy " It was easy to use and, the expert that i spoke with answered all my questions promptly and accurately. Thank You Turbo Tax!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-14
Rated 5 out of 5 by from You guys were awesome ! You guys were very helpful and kind thank you for everything
Date published: 2022-02-14
Rated 3 out of 5 by from Having trouble printing I have always had good results with turbotax but this time I am having a hard time.
Date published: 2022-02-14
Rated 4 out of 5 by from The Fees are too high The fees to file taxes are too high. The program is easy to use.
Date published: 2022-02-14
Rated 5 out of 5 by from Nothing beats TurboTax I use TurboTax every year. Only 2x in 10 years have I tried to do something different, using a tax firm (at the recommendation of my wife). The end result was the same both times--we were dissatisfied with the service, and came back to TurboTax the next year, and had a much better experience. TurboTax for the win!
Date published: 2022-02-14
Rated 5 out of 5 by from Great It seemed more complicated this year. I was confused between the free and deluxe.
Date published: 2022-02-14
Rated 1 out of 5 by from Getting more and more expensive to use every year. Its quick and easy, however i pay more and more to use the service every year. This year it costed MORE than going to a professional. This is my final year using turbo tax and will for now on go to a professional.
Date published: 2022-02-14
Rated 5 out of 5 by from Amazing I've used them for years and I've never had any trouble with them. My taxes are some right and quickly.
Date published: 2022-02-14
Rated 5 out of 5 by from 2021 Tax Return We first tried this new live service several weeks ago and had no luck what-so-ever. The man did not understand the program and we are not computer literate at all. We tried again the following week and got Chris, who was wonderful and extremely patient with my husband, and even got a bigger refund than we've been able to get in previous years. Downloading documents for us was very, very, VERY diffficult. You might want to address this issue for seniors like us for next year. Overall, though, we'll give the program a 4 star rating, but give Chris a 5!! Thank you.
Date published: 2022-02-14
Rated 5 out of 5 by from Another breezy tax year! Thanks, Turbo Tax!! I always get so stressed out at tax time, but I do it to myself!! I finally sit down at the computer, papers in hand, and TurboTax makes it all a breeze!
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 12842
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from " Too Easy " It was easy to use and, the expert that i spoke with answered all my questions promptly and accurately. Thank You Turbo Tax!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-14
Rated 5 out of 5 by from You guys were awesome ! You guys were very helpful and kind thank you for everything
Date published: 2022-02-14
Rated 3 out of 5 by from Having trouble printing I have always had good results with turbotax but this time I am having a hard time.
Date published: 2022-02-14
Rated 4 out of 5 by from The Fees are too high The fees to file taxes are too high. The program is easy to use.
Date published: 2022-02-14
Rated 5 out of 5 by from Nothing beats TurboTax I use TurboTax every year. Only 2x in 10 years have I tried to do something different, using a tax firm (at the recommendation of my wife). The end result was the same both times--we were dissatisfied with the service, and came back to TurboTax the next year, and had a much better experience. TurboTax for the win!
Date published: 2022-02-14
Rated 5 out of 5 by from Great It seemed more complicated this year. I was confused between the free and deluxe.
Date published: 2022-02-14
Rated 1 out of 5 by from Getting more and more expensive to use every year. Its quick and easy, however i pay more and more to use the service every year. This year it costed MORE than going to a professional. This is my final year using turbo tax and will for now on go to a professional.
Date published: 2022-02-14
Rated 5 out of 5 by from Amazing I've used them for years and I've never had any trouble with them. My taxes are some right and quickly.
Date published: 2022-02-14
Rated 5 out of 5 by from 2021 Tax Return We first tried this new live service several weeks ago and had no luck what-so-ever. The man did not understand the program and we are not computer literate at all. We tried again the following week and got Chris, who was wonderful and extremely patient with my husband, and even got a bigger refund than we've been able to get in previous years. Downloading documents for us was very, very, VERY diffficult. You might want to address this issue for seniors like us for next year. Overall, though, we'll give the program a 4 star rating, but give Chris a 5!! Thank you.
Date published: 2022-02-14
Rated 5 out of 5 by from Another breezy tax year! Thanks, Turbo Tax!! I always get so stressed out at tax time, but I do it to myself!! I finally sit down at the computer, papers in hand, and TurboTax makes it all a breeze!
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 12842