TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Great!! Turbo Tax was very easy to use. Every step was easy explained and if you have any questions it was easy to find the answer.
Date published: 2021-02-17
Rated 4 out of 5 by from Awesome It was good very nice didn't take super long and it was awesome !!!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbotax is a great tool to simplify tax filing. Working in IT, we often use a term, "you know, like a tax wizard..." referring to an easy and intuitive flow of information and elicitation to users. Great job! I have one recommendation. Upon final review my refund amount changed dramatically and I changed no figures. It would be super helpful to have an explanation or log of changes impacting the amount, especially when no changes were made.
Date published: 2021-02-17
Rated 5 out of 5 by from awesome service This is my 6th year and love it. Would recommend to anyone!
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is easy for most people I have used TurboTax Deluxe for at least 20 years, and it makes filing taxes pretty easy. My only suggestion for improvement is on the payment screens - they don't fit on the computer screen and don't allow for manual resizing or scrolling, so I had to guess when to hit enter to move to the next page (tab once, hit enter - thats the privacy policy; go back, tab twice - that's cancel; go back, hit tab 3 times - Ah! That's it!) It shouldn't be that difficulty, and this is at least the 3rd year that I've had this problem! Intuit --- Fix this issue, please!!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax Easy Turbo Tax was an easy way to file my simple tax papers
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo Tax made it very easy, but Turbo Tax made it very easy but, I could not reach a REAL PERSON when I had a question. Kept getting recordings on phone referring back to on line. Made it a little harder as it was my first time filing single. All in all it was worth it.
Date published: 2021-02-17
Rated 5 out of 5 by from Excellent tax support Easy to get through. I had to call "help" about how to handle the stimulus payments and the explanation was clear and concise.
Date published: 2021-02-17
Rated 5 out of 5 by from Just the best everything went very smooth and no problems. recommend for anyone doing their own taxes
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is the way to go Not only User friendly but makes you understand why and what you can claim
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12841
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Great!! Turbo Tax was very easy to use. Every step was easy explained and if you have any questions it was easy to find the answer.
Date published: 2021-02-17
Rated 4 out of 5 by from Awesome It was good very nice didn't take super long and it was awesome !!!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbotax is a great tool to simplify tax filing. Working in IT, we often use a term, "you know, like a tax wizard..." referring to an easy and intuitive flow of information and elicitation to users. Great job! I have one recommendation. Upon final review my refund amount changed dramatically and I changed no figures. It would be super helpful to have an explanation or log of changes impacting the amount, especially when no changes were made.
Date published: 2021-02-17
Rated 5 out of 5 by from awesome service This is my 6th year and love it. Would recommend to anyone!
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is easy for most people I have used TurboTax Deluxe for at least 20 years, and it makes filing taxes pretty easy. My only suggestion for improvement is on the payment screens - they don't fit on the computer screen and don't allow for manual resizing or scrolling, so I had to guess when to hit enter to move to the next page (tab once, hit enter - thats the privacy policy; go back, tab twice - that's cancel; go back, hit tab 3 times - Ah! That's it!) It shouldn't be that difficulty, and this is at least the 3rd year that I've had this problem! Intuit --- Fix this issue, please!!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax Easy Turbo Tax was an easy way to file my simple tax papers
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo Tax made it very easy, but Turbo Tax made it very easy but, I could not reach a REAL PERSON when I had a question. Kept getting recordings on phone referring back to on line. Made it a little harder as it was my first time filing single. All in all it was worth it.
Date published: 2021-02-17
Rated 5 out of 5 by from Excellent tax support Easy to get through. I had to call "help" about how to handle the stimulus payments and the explanation was clear and concise.
Date published: 2021-02-17
Rated 5 out of 5 by from Just the best everything went very smooth and no problems. recommend for anyone doing their own taxes
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is the way to go Not only User friendly but makes you understand why and what you can claim
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12841