TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from A smooth and helpful experience! I started my filing and ran into a snag. Luckily, with the Live Expert feature, I had quick answers, and Bridgette got me going on my way in no time at all. It helped a layman like me understand the complexities of taxes in a way that allowed me to get my tax return done smoothly.
Date published: 2023-03-13
Rated 5 out of 5 by from Thanks I spoke with two experts who explained what I needed to know timely. Maria S. even screen-shared when I didn't know how to continue.
Date published: 2023-03-13
Rated 4 out of 5 by from easy enough its really easy if you have a simple return. i work full time and run a business so i have a lot more to keep track of but they do a great job of helping you along the way
Date published: 2023-03-13
Rated 5 out of 5 by from 2022 Return completed my return on Saturday, feel relieved to have it done.
Date published: 2023-03-13
Rated 1 out of 5 by from It shouldn't cpst 119 to file taxes Turbo tax is charging an absurd amount for a computer to enter in things. It should not be so expensive and I most likely will not file with them again unless they reduce that price.
Date published: 2023-03-13
Rated 3 out of 5 by from Didn't like having to move to SaaS Quickbooks The tax product is fine, same old same old. What I knocked you down for was requiring me to upgrade my Quickbooks software and move to SaaS. Money grubbers.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is great but expensive to file! Turbo Tax is easy to use. My only complaint is the cost. Our adjusted gross income was under $300.00 but it cost us over $120.00 to file. That's a bit ridiculous, don't you agree?
Date published: 2023-03-13
Rated 4 out of 5 by from I love turbotax!! It was fairly easy for me. I was confused on certain areas but I got through it!
Date published: 2023-03-13
Rated 5 out of 5 by from It was easy! Very easy to use, was able to use the help when needed
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax has been very helpful to me! Ada, your phone representative was exceedingly helpful going above and beyond with clear instructions, explanations, while being very professional and patient!
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 1285
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from A smooth and helpful experience! I started my filing and ran into a snag. Luckily, with the Live Expert feature, I had quick answers, and Bridgette got me going on my way in no time at all. It helped a layman like me understand the complexities of taxes in a way that allowed me to get my tax return done smoothly.
Date published: 2023-03-13
Rated 5 out of 5 by from Thanks I spoke with two experts who explained what I needed to know timely. Maria S. even screen-shared when I didn't know how to continue.
Date published: 2023-03-13
Rated 4 out of 5 by from easy enough its really easy if you have a simple return. i work full time and run a business so i have a lot more to keep track of but they do a great job of helping you along the way
Date published: 2023-03-13
Rated 5 out of 5 by from 2022 Return completed my return on Saturday, feel relieved to have it done.
Date published: 2023-03-13
Rated 1 out of 5 by from It shouldn't cpst 119 to file taxes Turbo tax is charging an absurd amount for a computer to enter in things. It should not be so expensive and I most likely will not file with them again unless they reduce that price.
Date published: 2023-03-13
Rated 3 out of 5 by from Didn't like having to move to SaaS Quickbooks The tax product is fine, same old same old. What I knocked you down for was requiring me to upgrade my Quickbooks software and move to SaaS. Money grubbers.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is great but expensive to file! Turbo Tax is easy to use. My only complaint is the cost. Our adjusted gross income was under $300.00 but it cost us over $120.00 to file. That's a bit ridiculous, don't you agree?
Date published: 2023-03-13
Rated 4 out of 5 by from I love turbotax!! It was fairly easy for me. I was confused on certain areas but I got through it!
Date published: 2023-03-13
Rated 5 out of 5 by from It was easy! Very easy to use, was able to use the help when needed
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax has been very helpful to me! Ada, your phone representative was exceedingly helpful going above and beyond with clear instructions, explanations, while being very professional and patient!
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 1285