TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbotax is the best!!!! Turbotax made it easy to fo my taxes. Plus if you have troubles they provide online help its truly anazing
Date published: 2021-02-16
Rated 5 out of 5 by from My experience was painless This was a very quick and painless process for a senior person. I had help thru the whole process.Thank you very much
Date published: 2021-02-16
Rated 5 out of 5 by from Good Thanks so much, appreciate all your help. Hope all goes well.
Date published: 2021-02-16
Rated 2 out of 5 by from Lots of issues with filing State Taxes this year. I have filed for several years on the Turbo Tax Online version. This year, I had lots of issues. May not use it again next year. I refuse to pay to chat with someone when the issue is not my end!
Date published: 2021-02-16
Rated 5 out of 5 by from Amazing Form Intelligence The built in form intelligence is truly amazing and has improved over the seven years I have used Turbo Tax. The detail is astounding. One area that could be improved from a user comfort perspective is the reporting of Crypto gains. Accounts with 1099-B need to be reported under your section header of Stocks/Bonds but this is not clear. The "crypto" question/ section in Turbo tax will automatically send you to a capital gains section (C)- (capital gains without a 1099-B). Some exchanges do produce 1099-B for crypto sales, so please consider adding "crytpo" to the descriptions alongside Land/ Stocks/ Bonds Etc. so I do not need to check "other" as type of asset sold and wonder if I am in the right place. Ultimately when the tax forms were populated both types of crypto sales were aggregated properly from the two different categories on your service, but the way it is set up lead to uncertainty and a close reading of the IRS instructions for form 8949. I am an attorney so it was not a problem to read more into it but others will have trouble.
Date published: 2021-02-16
Rated 5 out of 5 by from Love it I love the ability to import investments. That would take hours without it
Date published: 2021-02-16
Rated 5 out of 5 by from loved it! Very easy to use and was very helpful. Will use again.
Date published: 2021-02-16
Rated 4 out of 5 by from Turbo Tax Seems too complicated for me this time, I threw in the towel on my state return
Date published: 2021-02-16
Rated 5 out of 5 by from Easy tax return Turbotax is super easy and I would recommend. Live experts provided good info.
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome it was great and everything was amazing. Turbo works awesomely
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12840
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is the best!!!! Turbotax made it easy to fo my taxes. Plus if you have troubles they provide online help its truly anazing
Date published: 2021-02-16
Rated 5 out of 5 by from My experience was painless This was a very quick and painless process for a senior person. I had help thru the whole process.Thank you very much
Date published: 2021-02-16
Rated 5 out of 5 by from Good Thanks so much, appreciate all your help. Hope all goes well.
Date published: 2021-02-16
Rated 2 out of 5 by from Lots of issues with filing State Taxes this year. I have filed for several years on the Turbo Tax Online version. This year, I had lots of issues. May not use it again next year. I refuse to pay to chat with someone when the issue is not my end!
Date published: 2021-02-16
Rated 5 out of 5 by from Amazing Form Intelligence The built in form intelligence is truly amazing and has improved over the seven years I have used Turbo Tax. The detail is astounding. One area that could be improved from a user comfort perspective is the reporting of Crypto gains. Accounts with 1099-B need to be reported under your section header of Stocks/Bonds but this is not clear. The "crypto" question/ section in Turbo tax will automatically send you to a capital gains section (C)- (capital gains without a 1099-B). Some exchanges do produce 1099-B for crypto sales, so please consider adding "crytpo" to the descriptions alongside Land/ Stocks/ Bonds Etc. so I do not need to check "other" as type of asset sold and wonder if I am in the right place. Ultimately when the tax forms were populated both types of crypto sales were aggregated properly from the two different categories on your service, but the way it is set up lead to uncertainty and a close reading of the IRS instructions for form 8949. I am an attorney so it was not a problem to read more into it but others will have trouble.
Date published: 2021-02-16
Rated 5 out of 5 by from Love it I love the ability to import investments. That would take hours without it
Date published: 2021-02-16
Rated 5 out of 5 by from loved it! Very easy to use and was very helpful. Will use again.
Date published: 2021-02-16
Rated 4 out of 5 by from Turbo Tax Seems too complicated for me this time, I threw in the towel on my state return
Date published: 2021-02-16
Rated 5 out of 5 by from Easy tax return Turbotax is super easy and I would recommend. Live experts provided good info.
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome it was great and everything was amazing. Turbo works awesomely
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12840