TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from great way to file it was just really simple to understand and they just walk you through every step
Date published: 2022-02-14
Rated 5 out of 5 by from Easy To Use I love Turbo Tax. I have tried other places and always have issue. TurboTax makes doing my taxes simple and explains it in a way that I am able to quickly file my taxes.
Date published: 2022-02-14
Rated 5 out of 5 by from TurboTax is Awesome It was truly easy to file. It is basically a step by step process.
Date published: 2022-02-14
Rated 5 out of 5 by from love turbo tax turbo tax is easy to understand and walks you through each item. it also goes through individually to make sure you haven't missed anything. I recommend turbo tax to everyone
Date published: 2022-02-14
Rated 5 out of 5 by from Super easy I love Turbo Tax. It is always super easy and quick to use. I don't have a lot of free time in my life and TurboTax made sure I didn't have to waste what little I have.
Date published: 2022-02-14
Rated 5 out of 5 by from TruboTax was simple Very simple. I have filed my taxes through TT for 8 yrs
Date published: 2022-02-14
Rated 5 out of 5 by from Great Easy and simple! Love it! And it is FREE FREE FREE!
Date published: 2022-02-14
Rated 5 out of 5 by from Another year down Easy to use and working through to get it finished
Date published: 2022-02-14
Rated 3 out of 5 by from UI errors hard to sort - error responses unhelpful We had a field having to do with standard deductions for charities that turbotax auto-populated with $300, wasn't something we ever saw while going through the data entry. But then it got flagged on submission with no explanation of what was wrong other than that it was an invalid amount. Googling informed us that the correct value was supposed to be $600 (married jointly instead of single). Getting thrown into an error for a field that we never even saw until validation, with no clear explanation other than "this is wrong", isn't super helpful. Also we were unable to e-file for our state return because of an apparent software bug. We selected direct debit withdrawal, provided all our bank info, and when finished with the process got dumped back on the page we started at... "so how do you want to file state?" Go through it all again - mind you the info is all saved and pre-filled out this time. Submit. Dumped back to "so how do you want to file state?". Fine, you win, selected the mail in state payment option this go around, and then we were allowed to proceed to the e-filing step. There has to be a better way of reporting bugs than the two 30-minute phones calls I just went through.
Date published: 2022-02-14
Rated 5 out of 5 by from TURBOTAX TURBOTAX IS VERY EASY TO USE AND ALWAYS ANSWERS QUESTIONS THAT I HAVE.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 12838
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great way to file it was just really simple to understand and they just walk you through every step
Date published: 2022-02-14
Rated 5 out of 5 by from Easy To Use I love Turbo Tax. I have tried other places and always have issue. TurboTax makes doing my taxes simple and explains it in a way that I am able to quickly file my taxes.
Date published: 2022-02-14
Rated 5 out of 5 by from TurboTax is Awesome It was truly easy to file. It is basically a step by step process.
Date published: 2022-02-14
Rated 5 out of 5 by from love turbo tax turbo tax is easy to understand and walks you through each item. it also goes through individually to make sure you haven't missed anything. I recommend turbo tax to everyone
Date published: 2022-02-14
Rated 5 out of 5 by from Super easy I love Turbo Tax. It is always super easy and quick to use. I don't have a lot of free time in my life and TurboTax made sure I didn't have to waste what little I have.
Date published: 2022-02-14
Rated 5 out of 5 by from TruboTax was simple Very simple. I have filed my taxes through TT for 8 yrs
Date published: 2022-02-14
Rated 5 out of 5 by from Great Easy and simple! Love it! And it is FREE FREE FREE!
Date published: 2022-02-14
Rated 5 out of 5 by from Another year down Easy to use and working through to get it finished
Date published: 2022-02-14
Rated 3 out of 5 by from UI errors hard to sort - error responses unhelpful We had a field having to do with standard deductions for charities that turbotax auto-populated with $300, wasn't something we ever saw while going through the data entry. But then it got flagged on submission with no explanation of what was wrong other than that it was an invalid amount. Googling informed us that the correct value was supposed to be $600 (married jointly instead of single). Getting thrown into an error for a field that we never even saw until validation, with no clear explanation other than "this is wrong", isn't super helpful. Also we were unable to e-file for our state return because of an apparent software bug. We selected direct debit withdrawal, provided all our bank info, and when finished with the process got dumped back on the page we started at... "so how do you want to file state?" Go through it all again - mind you the info is all saved and pre-filled out this time. Submit. Dumped back to "so how do you want to file state?". Fine, you win, selected the mail in state payment option this go around, and then we were allowed to proceed to the e-filing step. There has to be a better way of reporting bugs than the two 30-minute phones calls I just went through.
Date published: 2022-02-14
Rated 5 out of 5 by from TURBOTAX TURBOTAX IS VERY EASY TO USE AND ALWAYS ANSWERS QUESTIONS THAT I HAVE.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 12838