TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Expensive but good Overall good experience but more confusing this year and a lot more expensive. May have to look into other options next year.
Date published: 2021-02-22
Rated 5 out of 5 by from highly recommend Turbo Tax live helped answer all my questions so I could get my taxes filed quickly.
Date published: 2021-02-22
Rated 5 out of 5 by from Professional I had two professionals. Call back time was quick. They both stayed with me until I was in the clear
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use Turbo Tax cannot make filing taxes anymore easier than they do!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is really easy to maneuver. This is my 4th year using turbo tax. It is easy and it is fast.
Date published: 2021-02-22
Rated 4 out of 5 by from Free and first time user! Very easy. This is my first time filing my taxes, I was scared and confused at first, but turbo tax really breaks it down and makes it easier!
Date published: 2021-02-22
Rated 1 out of 5 by from Revisiting my Return Filed my Tax Return for 2020 and when IRS rejected it, I went back to see what may be cause of the rejection. Since I have already paid the only thing that it allows me to do is check my personal info and AGI for previous year but I can review all of the schedules/and or any other documentation. I wish I could have gone to check my tax at its entirety
Date published: 2021-02-22
Rated 5 out of 5 by from Great service Easy to use. Great app. Don’t like that it requires a review at the end
Date published: 2021-02-22
Rated 3 out of 5 by from there "experts" aren't so expert. They don't let you do a bad review so I'm just going to say there "experts" are NOT Expert" On hold 30 mins to chat, then after another 25-30 mins she just disconnected. never got an answer found it myself.
Date published: 2021-02-22
Rated 1 out of 5 by from worst ever installer updater bombed, bought copy, bombed, created on line said I had to buy copy, no place to enter my product code that I had purchased
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12838
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Expensive but good Overall good experience but more confusing this year and a lot more expensive. May have to look into other options next year.
Date published: 2021-02-22
Rated 5 out of 5 by from highly recommend Turbo Tax live helped answer all my questions so I could get my taxes filed quickly.
Date published: 2021-02-22
Rated 5 out of 5 by from Professional I had two professionals. Call back time was quick. They both stayed with me until I was in the clear
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use Turbo Tax cannot make filing taxes anymore easier than they do!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is really easy to maneuver. This is my 4th year using turbo tax. It is easy and it is fast.
Date published: 2021-02-22
Rated 4 out of 5 by from Free and first time user! Very easy. This is my first time filing my taxes, I was scared and confused at first, but turbo tax really breaks it down and makes it easier!
Date published: 2021-02-22
Rated 1 out of 5 by from Revisiting my Return Filed my Tax Return for 2020 and when IRS rejected it, I went back to see what may be cause of the rejection. Since I have already paid the only thing that it allows me to do is check my personal info and AGI for previous year but I can review all of the schedules/and or any other documentation. I wish I could have gone to check my tax at its entirety
Date published: 2021-02-22
Rated 5 out of 5 by from Great service Easy to use. Great app. Don’t like that it requires a review at the end
Date published: 2021-02-22
Rated 3 out of 5 by from there "experts" aren't so expert. They don't let you do a bad review so I'm just going to say there "experts" are NOT Expert" On hold 30 mins to chat, then after another 25-30 mins she just disconnected. never got an answer found it myself.
Date published: 2021-02-22
Rated 1 out of 5 by from worst ever installer updater bombed, bought copy, bombed, created on line said I had to buy copy, no place to enter my product code that I had purchased
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12838