TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Unexpected fess I expected to pay $40 not $120. It should be clearly stated that it cost $40 for state, $40 for Federal and $40 for efile. Misleading
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome system! Very easy and simplified system. I've been a h&r block user for years until today. Turbo tax simplified my life and experience! !! Thank you for your simplicity.
Date published: 2021-02-24
Rated 5 out of 5 by from It's Easy! If you have all of your paperwork in order, Turbo Tax is a snap
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome very easy. very supportive and professional I will use turbo tax and will encourage others to use it also
Date published: 2021-02-24
Rated 5 out of 5 by from GREAT EXPERIENCE QUICK AND EASY I'VE USED TURBO TAX FOR SEVERAL YEARS NOW AND ITS ALWAYS HELPED ME GET THE MAXIMUM REFUND. ILL BE BACK NEXT YEAR
Date published: 2021-02-24
Rated 3 out of 5 by from inconsistent the error txt said I would be contacted via email on how to fix my tax errors but I never got an e-mail. When I decided to file by mail, the Federal Forms printed out but no option to print the State Forms.
Date published: 2021-02-24
Rated 5 out of 5 by from Super easy!!! Perfect way to file my taxes Love using Turbo tax every year. They make the process so easy with built in answers to the questions you will have at the perfect moment!!
Date published: 2021-02-24
Rated 5 out of 5 by from I Love Turbo Tax They are always there and willing to help me with any questions I may have. Thank you for your help
Date published: 2021-02-24
Rated 3 out of 5 by from TurboTax Free Return is a Joke I filed what I thought would be a free tax return as I am a student and part time worker. I did not think it would charge me $40 to file. It was a decent process other than it kept not saving my information, so what should have taken me 30 minutes to an hour turned into a multi hour filing process. TurboTax used to be better as I will probably not file with them again. Due to all the confusion and having saving error issues. If it would have been a smoother process and I did not have to pay for my return then I would have given them 5 stars, but with the complications I went through I would only give them 3 stars.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is great and easy to use Thank you turbo tax every time I use it the help options make it effortless and east to use
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12836
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Unexpected fess I expected to pay $40 not $120. It should be clearly stated that it cost $40 for state, $40 for Federal and $40 for efile. Misleading
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome system! Very easy and simplified system. I've been a h&r block user for years until today. Turbo tax simplified my life and experience! !! Thank you for your simplicity.
Date published: 2021-02-24
Rated 5 out of 5 by from It's Easy! If you have all of your paperwork in order, Turbo Tax is a snap
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome very easy. very supportive and professional I will use turbo tax and will encourage others to use it also
Date published: 2021-02-24
Rated 5 out of 5 by from GREAT EXPERIENCE QUICK AND EASY I'VE USED TURBO TAX FOR SEVERAL YEARS NOW AND ITS ALWAYS HELPED ME GET THE MAXIMUM REFUND. ILL BE BACK NEXT YEAR
Date published: 2021-02-24
Rated 3 out of 5 by from inconsistent the error txt said I would be contacted via email on how to fix my tax errors but I never got an e-mail. When I decided to file by mail, the Federal Forms printed out but no option to print the State Forms.
Date published: 2021-02-24
Rated 5 out of 5 by from Super easy!!! Perfect way to file my taxes Love using Turbo tax every year. They make the process so easy with built in answers to the questions you will have at the perfect moment!!
Date published: 2021-02-24
Rated 5 out of 5 by from I Love Turbo Tax They are always there and willing to help me with any questions I may have. Thank you for your help
Date published: 2021-02-24
Rated 3 out of 5 by from TurboTax Free Return is a Joke I filed what I thought would be a free tax return as I am a student and part time worker. I did not think it would charge me $40 to file. It was a decent process other than it kept not saving my information, so what should have taken me 30 minutes to an hour turned into a multi hour filing process. TurboTax used to be better as I will probably not file with them again. Due to all the confusion and having saving error issues. If it would have been a smoother process and I did not have to pay for my return then I would have given them 5 stars, but with the complications I went through I would only give them 3 stars.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is great and easy to use Thank you turbo tax every time I use it the help options make it effortless and east to use
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12836