TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Nico8141 from
Next best thing to slice bread
Easiest way, I filed my taxes. Tax professionals are very prompt in answering any questions that you have.
Date published: 2023-02-16
Rated 3 out of 5 by
Mylifesucksass from
Ok
Much lower return this year, although turbo tax is easy to use but prices went up to use it.
Date published: 2023-02-16
Rated 2 out of 5 by
annoyed 2022 from
Not the user friendly software it used to be.
I've used Turbo Tax exclusively for 15-20 years. I've lost count. Last year it started to get painful, meaning it wasn't as user friendly any more. This year was abysmal. The help system was of no use. My particular pain point was 2 things. One was trying to enter income when a 1099NEC was not provided. I ended up just pretending I received a 1099NEC. The help system instructions did not match what I was seeing in the software so it was of not help. My second pain point were bugs. I'd choose an option in a drop down and it would think I chose something else. The software wouldn't transmit my returns until I updated the software, but wouldn't tell me that. it just said it couldn't transmit. I'm disappointed in the drop in quality. I've never had troubles with the software in the past. There were other minor issues but not worth mentioning here. Please return to the quality you used to have. Thanks.
Date published: 2023-02-16
Rated 5 out of 5 by
Tahoe19 from
Turbo Tax is simple and great
No problems filling out forms. Turbo Tax will tell you if it is not correct
Date published: 2023-02-16
Rated 5 out of 5 by
Oliviaaaa11 from
Was able to get my the most out of my refund
Easy even when you have multiple w2s and self employed
Date published: 2023-02-16
Rated 5 out of 5 by
Jigga1789 from
Easy
Quick and easy. I hate that I didn't have all my info together.
Date published: 2023-02-16
Rated 5 out of 5 by
WVA1950 from
TurboTax is a very easy tool for doing taxes.
Simple way to get taxes done. Very useful step by step walk-through instructions
Date published: 2023-02-16
Rated 5 out of 5 by
Zaldy1985 from
turbo tax awesome
jon was an awesome help. fast and easy. would recommend turbo tax for everyone
Date published: 2023-02-16
Rated 5 out of 5 by
jchoholcomb from
turbo tax assistant was super helpful
Both Gaby and Yvette were super patient and extremely helpful
Date published: 2023-02-16
Rated 4 out of 5 by
Khalildestroyer from
Easy does it
Greatly uncomplicated. Easy to maneuver. Not too costly.
All TurboTax® Offerings Reviews - Page 12834
Date published: 2023-02-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Nico8141 from
Next best thing to slice bread
Easiest way, I filed my taxes. Tax professionals are very prompt in answering any questions that you have.
Date published: 2023-02-16
Rated 3 out of 5 by
Mylifesucksass from
Ok
Much lower return this year, although turbo tax is easy to use but prices went up to use it.
Date published: 2023-02-16
Rated 2 out of 5 by
annoyed 2022 from
Not the user friendly software it used to be.
I've used Turbo Tax exclusively for 15-20 years. I've lost count. Last year it started to get painful, meaning it wasn't as user friendly any more. This year was abysmal. The help system was of no use. My particular pain point was 2 things. One was trying to enter income when a 1099NEC was not provided. I ended up just pretending I received a 1099NEC. The help system instructions did not match what I was seeing in the software so it was of not help. My second pain point were bugs. I'd choose an option in a drop down and it would think I chose something else. The software wouldn't transmit my returns until I updated the software, but wouldn't tell me that. it just said it couldn't transmit. I'm disappointed in the drop in quality. I've never had troubles with the software in the past. There were other minor issues but not worth mentioning here. Please return to the quality you used to have. Thanks.
Date published: 2023-02-16
Rated 5 out of 5 by
Tahoe19 from
Turbo Tax is simple and great
No problems filling out forms. Turbo Tax will tell you if it is not correct
Date published: 2023-02-16
Rated 5 out of 5 by
Oliviaaaa11 from
Was able to get my the most out of my refund
Easy even when you have multiple w2s and self employed
Date published: 2023-02-16
Rated 5 out of 5 by
Jigga1789 from
Easy
Quick and easy. I hate that I didn't have all my info together.
Date published: 2023-02-16
Rated 5 out of 5 by
WVA1950 from
TurboTax is a very easy tool for doing taxes.
Simple way to get taxes done. Very useful step by step walk-through instructions
Date published: 2023-02-16
Rated 5 out of 5 by
Zaldy1985 from
turbo tax awesome
jon was an awesome help. fast and easy. would recommend turbo tax for everyone
Date published: 2023-02-16
Rated 5 out of 5 by
jchoholcomb from
turbo tax assistant was super helpful
Both Gaby and Yvette were super patient and extremely helpful
Date published: 2023-02-16
Rated 4 out of 5 by
Khalildestroyer from
Easy does it
Greatly uncomplicated. Easy to maneuver. Not too costly.
All TurboTax® Offerings Reviews - Page 12834
Date published: 2023-02-16