TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
Astrt from
2022 Turbotax Review
In filling out the forms in the information gathering process I don't recall being asked to provide SSA income information, I even looked for it but couldn't even find the place to give it. This resulted in an extremely high federal refund. I engaged one of your tax experts and he was extremely helpful in getting the forms filled out correctly.
Date published: 2022-02-28
Rated 5 out of 5 by
Mila82 from
Turbo Tax Great
The program is very user friendly . All the questions are easy to understand . Live help is prompt in returning calls & have good understanding if you encounter problems while doing the return . Highly recommended to any body who wants to do their own return especially if is simple or basic return .
Date published: 2022-02-28
Rated 5 out of 5 by
jkahsdflk from
Very Responsive customer service
I had a rather complicated tax return this year and had to contact a tax expert several times throughout the process. Each time they were able to quickly answer my question and get me back on track with my return.
Date published: 2022-02-28
Rated 5 out of 5 by
Sonia44 from
Turbo tax is so helpful
It is so much easier to file my taxes with turbotax, all my information stays stored there from the previous years and they take you step by step guiding you with such easy to understand questions and explanations! I am very satisfied!
Date published: 2022-02-28
Rated 5 out of 5 by
basic tax person from
love tt
easy to use and follow the direction used them for many years
Date published: 2022-02-28
Rated 5 out of 5 by
jerry Silverador from
Easy for a old guy
I've been using for 7 years. love it.will be back next yr
Date published: 2022-02-28
Rated 5 out of 5 by
Philip59 from
Painless !
It was basically pretty simple as long as you have all your paperwork before hand - I wanted to e-file but didn't get a form from H&R Block back with my filing.
Date published: 2022-02-28
Rated 5 out of 5 by
Sho sho from
Turbo Tax is Amazing!! I will recommend
I was able to do my own taxes. Enjoyed everything they have to offer.
Date published: 2022-02-28
Rated 5 out of 5 by
Dtdr from
Turbo Tax is easy to use
it was easy to file my return online. Turbo tax walks you through it step by step.
Date published: 2022-02-28
Rated 4 out of 5 by
null from
Turbo tax was easy
It was great and very easy to do on my own I actually had time to do my taxes yay!
All TurboTax® Offerings Reviews - Page 12833
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Astrt from
2022 Turbotax Review
In filling out the forms in the information gathering process I don't recall being asked to provide SSA income information, I even looked for it but couldn't even find the place to give it. This resulted in an extremely high federal refund. I engaged one of your tax experts and he was extremely helpful in getting the forms filled out correctly.
Date published: 2022-02-28
Rated 5 out of 5 by
Mila82 from
Turbo Tax Great
The program is very user friendly . All the questions are easy to understand . Live help is prompt in returning calls & have good understanding if you encounter problems while doing the return . Highly recommended to any body who wants to do their own return especially if is simple or basic return .
Date published: 2022-02-28
Rated 5 out of 5 by
jkahsdflk from
Very Responsive customer service
I had a rather complicated tax return this year and had to contact a tax expert several times throughout the process. Each time they were able to quickly answer my question and get me back on track with my return.
Date published: 2022-02-28
Rated 5 out of 5 by
Sonia44 from
Turbo tax is so helpful
It is so much easier to file my taxes with turbotax, all my information stays stored there from the previous years and they take you step by step guiding you with such easy to understand questions and explanations! I am very satisfied!
Date published: 2022-02-28
Rated 5 out of 5 by
basic tax person from
love tt
easy to use and follow the direction used them for many years
Date published: 2022-02-28
Rated 5 out of 5 by
jerry Silverador from
Easy for a old guy
I've been using for 7 years. love it.will be back next yr
Date published: 2022-02-28
Rated 5 out of 5 by
Philip59 from
Painless !
It was basically pretty simple as long as you have all your paperwork before hand - I wanted to e-file but didn't get a form from H&R Block back with my filing.
Date published: 2022-02-28
Rated 5 out of 5 by
Sho sho from
Turbo Tax is Amazing!! I will recommend
I was able to do my own taxes. Enjoyed everything they have to offer.
Date published: 2022-02-28
Rated 5 out of 5 by
Dtdr from
Turbo Tax is easy to use
it was easy to file my return online. Turbo tax walks you through it step by step.
Date published: 2022-02-28
Rated 4 out of 5 by
null from
Turbo tax was easy
It was great and very easy to do on my own I actually had time to do my taxes yay!
All TurboTax® Offerings Reviews - Page 12833
Date published: 2022-02-28