TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from turbotax cool asf It was super fast and really easy to do. I didn't need any assistance
Date published: 2021-02-17
Rated 5 out of 5 by from So easy to use! We always use turbo tax. It walks you through every step
Date published: 2021-02-17
Rated 1 out of 5 by from turbo Tax failure Everything seemed to be going fine until it came time for our city taxes. We both work for the same employer. I however, am exempt from paying local taxes because I do not work in the city I report to in the morning. "My" info was correct on all of the forms, but my husbands info was 1. Listed under my name, 2. Made his entire income excluded when it wasn't supposed to be. Nothing I could do would change the outcome. I called Turbo Tax and was told I'd be on hold for 30 minutes...no problem...an hour later, not only had the "hold music" stopped, I was never helped. My employer takes a full 1% out of my check, it's too confusing for them to do it correctly, so the city owes me quite a bit of money. I'll have to do the city forms by hand.
Date published: 2021-02-17
Rated 5 out of 5 by from Over 30 Years without an Audit I have used Turbo Tax since it was first introduced as Mac-In-Tax in the 1980's. It has consistently filed my taxes with ease and accuracy. In 1984 I was transferred and my company hired a Big Name accounting firm to do my taxes. Turbo Tax afforded me a better refund than the professionals.
Date published: 2021-02-17
Rated 2 out of 5 by from Odd I don't recall all of these extra fees from last year... could be mistaken and I paid them also last year, but I doubt it.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbotax is Awesome Answered some needed to know questions without any problems. It made for a complete understanding.
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo is fast I have used Turbo Tax for 13 years and always come back.
Date published: 2021-02-17
Rated 5 out of 5 by from Excellent and easy to understand tool Overall I really love this system and a friendly user
Date published: 2021-02-17
Rated 5 out of 5 by from It's all that and some Very easy to do and don't take hardly any time best thing going
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is Awesome It was very easy to use. I have been using TurboTax for the past 5 years and love it.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12833
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbotax cool asf It was super fast and really easy to do. I didn't need any assistance
Date published: 2021-02-17
Rated 5 out of 5 by from So easy to use! We always use turbo tax. It walks you through every step
Date published: 2021-02-17
Rated 1 out of 5 by from turbo Tax failure Everything seemed to be going fine until it came time for our city taxes. We both work for the same employer. I however, am exempt from paying local taxes because I do not work in the city I report to in the morning. "My" info was correct on all of the forms, but my husbands info was 1. Listed under my name, 2. Made his entire income excluded when it wasn't supposed to be. Nothing I could do would change the outcome. I called Turbo Tax and was told I'd be on hold for 30 minutes...no problem...an hour later, not only had the "hold music" stopped, I was never helped. My employer takes a full 1% out of my check, it's too confusing for them to do it correctly, so the city owes me quite a bit of money. I'll have to do the city forms by hand.
Date published: 2021-02-17
Rated 5 out of 5 by from Over 30 Years without an Audit I have used Turbo Tax since it was first introduced as Mac-In-Tax in the 1980's. It has consistently filed my taxes with ease and accuracy. In 1984 I was transferred and my company hired a Big Name accounting firm to do my taxes. Turbo Tax afforded me a better refund than the professionals.
Date published: 2021-02-17
Rated 2 out of 5 by from Odd I don't recall all of these extra fees from last year... could be mistaken and I paid them also last year, but I doubt it.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbotax is Awesome Answered some needed to know questions without any problems. It made for a complete understanding.
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo is fast I have used Turbo Tax for 13 years and always come back.
Date published: 2021-02-17
Rated 5 out of 5 by from Excellent and easy to understand tool Overall I really love this system and a friendly user
Date published: 2021-02-17
Rated 5 out of 5 by from It's all that and some Very easy to do and don't take hardly any time best thing going
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is Awesome It was very easy to use. I have been using TurboTax for the past 5 years and love it.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12833