TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 1 out of 5 by
Loki 1 from
Not happy with it!
Crashed in the middle, never ask for bank info for direct deposit of my refund?
Date published: 2022-03-19
Rated 4 out of 5 by
A6Bomber from
Lets put it this way... I want to work with Jamie!
It was VERY confusing initially. I got assigned two TT folks which really confused things. Once Jamie took charge things went VERY nicely.
Date published: 2022-03-19
Rated 5 out of 5 by
Hanky123 from
great product
easy to follow. Lots of support to use.Simple and quick.
Date published: 2022-03-19
Rated 3 out of 5 by
nanjac from
Stop asking me to upgrade every other minute
In the Review section, a Sch E Asset Entry worksheet kept coming up with wrong info. It didn't tell me how to fix it. I figured out how to go to Tools section and deleted the Worksheet. So, make it easier to fix mistakes.
Date published: 2022-03-19
Rated 5 out of 5 by
Cathy618 from
Awesome with the TurboTax Live Full Service Deluxe
TurboTax Live Full Service Deluxe gave me a very professional and quickly completed my case. Thanks so much, Peter, for everything he did for me. And the assistant expert.
Date published: 2022-03-19
Rated 5 out of 5 by
RSRSRS from
I Like It!
I use it every year. Very easy.....................
Date published: 2022-03-19
Rated 5 out of 5 by
TBH25 from
Turbo Tax - Easy to use
Easy to use. Encountered no snags or hang ups while inputting or importing data.
Date published: 2022-03-19
Rated 5 out of 5 by
Rahul94 from
TurboTax makes life easier!
This was my first time filing my taxes as a resident and Turbotax made the process smooth and fun! I never thought I'd enjoy filing my taxes and not worry about going through all the paperwork. I love the fact that Turbotax gives real easy to understand explanations for each and every step, so you are left with no doubt and confusion. Even if you have any questions, there's always someone to reach out to.
Date published: 2022-03-19
Rated 4 out of 5 by
DPHill71 from
Turbo Tax Live Professionals were Great!
I think Turbotax is generally pricey. This year- I felt that the deductions and a few items did not make sense. It turned out I was right that there was an error. Edward, CPA for 13 years was able to help me significantly! Hooray!
Date published: 2022-03-19
Rated 5 out of 5 by
Samuel4567 from
It does the job well
It went great! The process was seamless and easy to understand.
All TurboTax® Offerings Reviews - Page 12832
Date published: 2022-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Loki 1 from
Not happy with it!
Crashed in the middle, never ask for bank info for direct deposit of my refund?
Date published: 2022-03-19
Rated 4 out of 5 by
A6Bomber from
Lets put it this way... I want to work with Jamie!
It was VERY confusing initially. I got assigned two TT folks which really confused things. Once Jamie took charge things went VERY nicely.
Date published: 2022-03-19
Rated 5 out of 5 by
Hanky123 from
great product
easy to follow. Lots of support to use.Simple and quick.
Date published: 2022-03-19
Rated 3 out of 5 by
nanjac from
Stop asking me to upgrade every other minute
In the Review section, a Sch E Asset Entry worksheet kept coming up with wrong info. It didn't tell me how to fix it. I figured out how to go to Tools section and deleted the Worksheet. So, make it easier to fix mistakes.
Date published: 2022-03-19
Rated 5 out of 5 by
Cathy618 from
Awesome with the TurboTax Live Full Service Deluxe
TurboTax Live Full Service Deluxe gave me a very professional and quickly completed my case. Thanks so much, Peter, for everything he did for me. And the assistant expert.
Date published: 2022-03-19
Rated 5 out of 5 by
RSRSRS from
I Like It!
I use it every year. Very easy.....................
Date published: 2022-03-19
Rated 5 out of 5 by
TBH25 from
Turbo Tax - Easy to use
Easy to use. Encountered no snags or hang ups while inputting or importing data.
Date published: 2022-03-19
Rated 5 out of 5 by
Rahul94 from
TurboTax makes life easier!
This was my first time filing my taxes as a resident and Turbotax made the process smooth and fun! I never thought I'd enjoy filing my taxes and not worry about going through all the paperwork. I love the fact that Turbotax gives real easy to understand explanations for each and every step, so you are left with no doubt and confusion. Even if you have any questions, there's always someone to reach out to.
Date published: 2022-03-19
Rated 4 out of 5 by
DPHill71 from
Turbo Tax Live Professionals were Great!
I think Turbotax is generally pricey. This year- I felt that the deductions and a few items did not make sense. It turned out I was right that there was an error. Edward, CPA for 13 years was able to help me significantly! Hooray!
Date published: 2022-03-19
Rated 5 out of 5 by
Samuel4567 from
It does the job well
It went great! The process was seamless and easy to understand.
All TurboTax® Offerings Reviews - Page 12832
Date published: 2022-03-19