TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Not happy with it! Crashed in the middle, never ask for bank info for direct deposit of my refund?
Date published: 2022-03-19
Rated 4 out of 5 by from Lets put it this way... I want to work with Jamie! It was VERY confusing initially. I got assigned two TT folks which really confused things. Once Jamie took charge things went VERY nicely.
Date published: 2022-03-19
Rated 5 out of 5 by from great product easy to follow. Lots of support to use.Simple and quick.
Date published: 2022-03-19
Rated 3 out of 5 by from Stop asking me to upgrade every other minute In the Review section, a Sch E Asset Entry worksheet kept coming up with wrong info. It didn't tell me how to fix it. I figured out how to go to Tools section and deleted the Worksheet. So, make it easier to fix mistakes.
Date published: 2022-03-19
Rated 5 out of 5 by from Awesome with the TurboTax Live Full Service Deluxe TurboTax Live Full Service Deluxe gave me a very professional and quickly completed my case. Thanks so much, Peter, for everything he did for me. And the assistant expert.
Date published: 2022-03-19
Rated 5 out of 5 by from I Like It! I use it every year. Very easy.....................
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax - Easy to use Easy to use. Encountered no snags or hang ups while inputting or importing data.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax makes life easier! This was my first time filing my taxes as a resident and Turbotax made the process smooth and fun! I never thought I'd enjoy filing my taxes and not worry about going through all the paperwork. I love the fact that Turbotax gives real easy to understand explanations for each and every step, so you are left with no doubt and confusion. Even if you have any questions, there's always someone to reach out to.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo Tax Live Professionals were Great! I think Turbotax is generally pricey. This year- I felt that the deductions and a few items did not make sense. It turned out I was right that there was an error. Edward, CPA for 13 years was able to help me significantly! Hooray!
Date published: 2022-03-19
Rated 5 out of 5 by from It does the job well It went great! The process was seamless and easy to understand.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 12832
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not happy with it! Crashed in the middle, never ask for bank info for direct deposit of my refund?
Date published: 2022-03-19
Rated 4 out of 5 by from Lets put it this way... I want to work with Jamie! It was VERY confusing initially. I got assigned two TT folks which really confused things. Once Jamie took charge things went VERY nicely.
Date published: 2022-03-19
Rated 5 out of 5 by from great product easy to follow. Lots of support to use.Simple and quick.
Date published: 2022-03-19
Rated 3 out of 5 by from Stop asking me to upgrade every other minute In the Review section, a Sch E Asset Entry worksheet kept coming up with wrong info. It didn't tell me how to fix it. I figured out how to go to Tools section and deleted the Worksheet. So, make it easier to fix mistakes.
Date published: 2022-03-19
Rated 5 out of 5 by from Awesome with the TurboTax Live Full Service Deluxe TurboTax Live Full Service Deluxe gave me a very professional and quickly completed my case. Thanks so much, Peter, for everything he did for me. And the assistant expert.
Date published: 2022-03-19
Rated 5 out of 5 by from I Like It! I use it every year. Very easy.....................
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax - Easy to use Easy to use. Encountered no snags or hang ups while inputting or importing data.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax makes life easier! This was my first time filing my taxes as a resident and Turbotax made the process smooth and fun! I never thought I'd enjoy filing my taxes and not worry about going through all the paperwork. I love the fact that Turbotax gives real easy to understand explanations for each and every step, so you are left with no doubt and confusion. Even if you have any questions, there's always someone to reach out to.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo Tax Live Professionals were Great! I think Turbotax is generally pricey. This year- I felt that the deductions and a few items did not make sense. It turned out I was right that there was an error. Edward, CPA for 13 years was able to help me significantly! Hooray!
Date published: 2022-03-19
Rated 5 out of 5 by from It does the job well It went great! The process was seamless and easy to understand.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 12832