TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax is effective Although repetitive at times, Turb Tax is thorough and easy to use.
Date published: 2022-02-24
Rated 4 out of 5 by from Awesome Easy and fast. However I didnt expect to have to pay for the deluxe package for over a hundred dollars
Date published: 2022-02-24
Rated 1 out of 5 by from Had to wait 3 weeks for them to fix form Waited 3 wks for them to fix mortgage interest form. Messed up my finances
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax was a breeze Ease of use no complaints for how to follow highly recommend
Date published: 2022-02-24
Rated 5 out of 5 by from very good everything was great i could go on and butthisd making me write the stuff
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo is great Very helpful and an easy process! Will be back next year!
Date published: 2022-02-24
Rated 5 out of 5 by from easy to use I've been using Turbo Tax for years and like the ease of use. It is good to know if I have problems there are professionals at hand to help with any questions.
Date published: 2022-02-24
Rated 4 out of 5 by from turbo tax was greeat turbo tax expers were great and very helpful i most certainly will use turbo tax again
Date published: 2022-02-24
Rated 5 out of 5 by from Very Good Very Good, expert was able to answer my questions quickly and accurately.
Date published: 2022-02-24
Rated 1 out of 5 by from Hidden fees for those who are students Usually, I like filing with Turbo Tax, but this time I was required to upgrade to the Deluxe version because I have "Lifetime Learning Credit," which is specific for those who paid tuition fees. The total that was presented to me ($119) was significantly lower than what I was required to pay ($183). I never saw this total or the breakdown of what I was paying for until after I paid it, so I was very shocked that they charged my card for a higher amount than what they presented to me. I waited for a live expert to join the chat, but no one came.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 12824
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is effective Although repetitive at times, Turb Tax is thorough and easy to use.
Date published: 2022-02-24
Rated 4 out of 5 by from Awesome Easy and fast. However I didnt expect to have to pay for the deluxe package for over a hundred dollars
Date published: 2022-02-24
Rated 1 out of 5 by from Had to wait 3 weeks for them to fix form Waited 3 wks for them to fix mortgage interest form. Messed up my finances
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax was a breeze Ease of use no complaints for how to follow highly recommend
Date published: 2022-02-24
Rated 5 out of 5 by from very good everything was great i could go on and butthisd making me write the stuff
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo is great Very helpful and an easy process! Will be back next year!
Date published: 2022-02-24
Rated 5 out of 5 by from easy to use I've been using Turbo Tax for years and like the ease of use. It is good to know if I have problems there are professionals at hand to help with any questions.
Date published: 2022-02-24
Rated 4 out of 5 by from turbo tax was greeat turbo tax expers were great and very helpful i most certainly will use turbo tax again
Date published: 2022-02-24
Rated 5 out of 5 by from Very Good Very Good, expert was able to answer my questions quickly and accurately.
Date published: 2022-02-24
Rated 1 out of 5 by from Hidden fees for those who are students Usually, I like filing with Turbo Tax, but this time I was required to upgrade to the Deluxe version because I have "Lifetime Learning Credit," which is specific for those who paid tuition fees. The total that was presented to me ($119) was significantly lower than what I was required to pay ($183). I never saw this total or the breakdown of what I was paying for until after I paid it, so I was very shocked that they charged my card for a higher amount than what they presented to me. I waited for a live expert to join the chat, but no one came.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 12824