TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
meand you8 from
Turbo Tax is effective
Although repetitive at times, Turb Tax is thorough and easy to use.
Date published: 2022-02-24
Rated 4 out of 5 by
Aleqzander from
Awesome
Easy and fast. However I didnt expect to have to pay for the deluxe package for over a hundred dollars
Date published: 2022-02-24
Rated 1 out of 5 by
mkmercurio from
Had to wait 3 weeks for them to fix form
Waited 3 wks for them to fix mortgage interest form. Messed up my finances
Date published: 2022-02-24
Rated 5 out of 5 by
Seaf from
Turbo Tax was a breeze
Ease of use no complaints for how to follow highly recommend
Date published: 2022-02-24
Rated 5 out of 5 by
ffgf from
very good
everything was great i could go on and butthisd making me write the stuff
Date published: 2022-02-24
Rated 5 out of 5 by
AKBailey from
Turbo is great
Very helpful and an easy process! Will be back next year!
Date published: 2022-02-24
Rated 5 out of 5 by
Rich the retired one from
easy to use
I've been using Turbo Tax for years and like the ease of use. It is good to know if I have problems there are professionals at hand to help with any questions.
Date published: 2022-02-24
Rated 4 out of 5 by
kea122 from
turbo tax was greeat
turbo tax expers were great and very helpful i most certainly will use turbo tax again
Date published: 2022-02-24
Rated 5 out of 5 by
TG 21 from
Very Good
Very Good, expert was able to answer my questions quickly and accurately.
Date published: 2022-02-24
Rated 1 out of 5 by
Kay DM from
Hidden fees for those who are students
Usually, I like filing with Turbo Tax, but this time I was required to upgrade to the Deluxe version because I have "Lifetime Learning Credit," which is specific for those who paid tuition fees. The total that was presented to me ($119) was significantly lower than what I was required to pay ($183). I never saw this total or the breakdown of what I was paying for until after I paid it, so I was very shocked that they charged my card for a higher amount than what they presented to me. I waited for a live expert to join the chat, but no one came.
All TurboTax® Offerings Reviews - Page 12824
Date published: 2022-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
meand you8 from
Turbo Tax is effective
Although repetitive at times, Turb Tax is thorough and easy to use.
Date published: 2022-02-24
Rated 4 out of 5 by
Aleqzander from
Awesome
Easy and fast. However I didnt expect to have to pay for the deluxe package for over a hundred dollars
Date published: 2022-02-24
Rated 1 out of 5 by
mkmercurio from
Had to wait 3 weeks for them to fix form
Waited 3 wks for them to fix mortgage interest form. Messed up my finances
Date published: 2022-02-24
Rated 5 out of 5 by
Seaf from
Turbo Tax was a breeze
Ease of use no complaints for how to follow highly recommend
Date published: 2022-02-24
Rated 5 out of 5 by
ffgf from
very good
everything was great i could go on and butthisd making me write the stuff
Date published: 2022-02-24
Rated 5 out of 5 by
AKBailey from
Turbo is great
Very helpful and an easy process! Will be back next year!
Date published: 2022-02-24
Rated 5 out of 5 by
Rich the retired one from
easy to use
I've been using Turbo Tax for years and like the ease of use. It is good to know if I have problems there are professionals at hand to help with any questions.
Date published: 2022-02-24
Rated 4 out of 5 by
kea122 from
turbo tax was greeat
turbo tax expers were great and very helpful i most certainly will use turbo tax again
Date published: 2022-02-24
Rated 5 out of 5 by
TG 21 from
Very Good
Very Good, expert was able to answer my questions quickly and accurately.
Date published: 2022-02-24
Rated 1 out of 5 by
Kay DM from
Hidden fees for those who are students
Usually, I like filing with Turbo Tax, but this time I was required to upgrade to the Deluxe version because I have "Lifetime Learning Credit," which is specific for those who paid tuition fees. The total that was presented to me ($119) was significantly lower than what I was required to pay ($183). I never saw this total or the breakdown of what I was paying for until after I paid it, so I was very shocked that they charged my card for a higher amount than what they presented to me. I waited for a live expert to join the chat, but no one came.
All TurboTax® Offerings Reviews - Page 12824
Date published: 2022-02-24