TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great! Even Easier Turbo Tax is even easier to use this year! Anybody and their mama can file their taxes with ease!
Date published: 2021-02-15
Rated 5 out of 5 by from easy to understand Very easy to complete and follow. Drop downs help explain why something is being asked
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax is great! It was great! They do a good job of making it easy for you to understand what they are asking for as you file your taxes. I will be recommending people to use turbotax!
Date published: 2021-02-15
Rated 5 out of 5 by from Excellent help and assistance I had a couple questions and each time a CPA assisted me and was of Great service
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax makes things so easy Everything was so easy to do - makes filing taxes quick and easy
Date published: 2021-02-15
Rated 5 out of 5 by from Turbotax is awesome! Great! Love it!! Awesome! Loved the help! Couldn't have done it without you!!
Date published: 2021-02-15
Rated 5 out of 5 by from Very easy to use! The process was easy and all I really needed to do was upload forms and check the numbers.
Date published: 2021-02-15
Rated 5 out of 5 by from So helpful! I've used Turbotax for 5 years now, it is so helpful and really helps with things you maybe wouldn't understand while filing your taxes. I'll forever use Turbotax!
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax Is User Friendly! The site is easy to navigate and when I had a question, someone was able to help quickly!
Date published: 2021-02-15
Rated 1 out of 5 by from This is the worst Turbotax Experience Could not file simply... kept getting "Our records indicate that you are not entitled to efile one or more formsets." error. TurboTax support is no help. Finally had to delete State and then re-enter it which then prompted an additional payment of $40. Then it was looking for form information for 1099 forms that I didn't have. I have used Turbotax for 20+ years. By far the worst experience I have ever had. There was nothing complicated about my taxes this year, but the software won't simply let me elect the standard deduction... instead I have to enter a lot of information to find out none of it applies. Stop trying to out think the user. If I could have (should not have paid separate from filing), I would have cancelled and filed elsewhere... but you had my money and I had no options but to waste 8+ hours reading online forums and trying to comb through forms to figure out what to delete to the trick the system to filing properly. Who ever is responsible for this years (Tax year 2020) product failed!
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12821
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great! Even Easier Turbo Tax is even easier to use this year! Anybody and their mama can file their taxes with ease!
Date published: 2021-02-15
Rated 5 out of 5 by from easy to understand Very easy to complete and follow. Drop downs help explain why something is being asked
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax is great! It was great! They do a good job of making it easy for you to understand what they are asking for as you file your taxes. I will be recommending people to use turbotax!
Date published: 2021-02-15
Rated 5 out of 5 by from Excellent help and assistance I had a couple questions and each time a CPA assisted me and was of Great service
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax makes things so easy Everything was so easy to do - makes filing taxes quick and easy
Date published: 2021-02-15
Rated 5 out of 5 by from Turbotax is awesome! Great! Love it!! Awesome! Loved the help! Couldn't have done it without you!!
Date published: 2021-02-15
Rated 5 out of 5 by from Very easy to use! The process was easy and all I really needed to do was upload forms and check the numbers.
Date published: 2021-02-15
Rated 5 out of 5 by from So helpful! I've used Turbotax for 5 years now, it is so helpful and really helps with things you maybe wouldn't understand while filing your taxes. I'll forever use Turbotax!
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax Is User Friendly! The site is easy to navigate and when I had a question, someone was able to help quickly!
Date published: 2021-02-15
Rated 1 out of 5 by from This is the worst Turbotax Experience Could not file simply... kept getting "Our records indicate that you are not entitled to efile one or more formsets." error. TurboTax support is no help. Finally had to delete State and then re-enter it which then prompted an additional payment of $40. Then it was looking for form information for 1099 forms that I didn't have. I have used Turbotax for 20+ years. By far the worst experience I have ever had. There was nothing complicated about my taxes this year, but the software won't simply let me elect the standard deduction... instead I have to enter a lot of information to find out none of it applies. Stop trying to out think the user. If I could have (should not have paid separate from filing), I would have cancelled and filed elsewhere... but you had my money and I had no options but to waste 8+ hours reading online forums and trying to comb through forms to figure out what to delete to the trick the system to filing properly. Who ever is responsible for this years (Tax year 2020) product failed!
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12821