TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from turbo tax has gotten way to expensive turbo tax has gotten cost prohibitive. fee to turbo was 50% of my refund. i signed up for max and asked a question of the tax expert but the answer wasn't available for 2 weeks so i skipped it. too expensive.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome The live experts are very helpful and respectful. The app overall is amazing
Date published: 2021-02-23
Rated 5 out of 5 by from great great awesome. good experience with my third year filing
Date published: 2021-02-23
Rated 1 out of 5 by from Live option has 30 plus minute wait The live experts that costs extra had 30 minute waits both text and call
Date published: 2021-02-23
Rated 3 out of 5 by from Great if in a Rush I love using this service. I just didn't like the extra charges at the end. I won't use this again but I am grateful I was able to use it. I used Credit Karma last year and they didn't charge me a single thing extra. I got charged an extra$45 on premium benefits that was included in the bundle but I DID NOT SIGN UP FOR IT. SO THAT WAS ODD BUT the service other then the was easy.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is great It’s user friendly. Easy to understand. I would definitely recommend this to other people.
Date published: 2021-02-23
Rated 2 out of 5 by from Could be better... This service used to be free. Now I have to pay $120 for basic service? Too much!
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is awsome I have been using turbo tax for the last 4 yrs and I have not had a problem at all thank you so much
Date published: 2021-02-23
Rated 3 out of 5 by from Great Software, sneaky fees I have always loved using this software. However, this year I have found it impossible to avoid some of the fees associated with its use. Had to upgrade to the highest tier, when in years past I had the same tax situation and didn't have to. Also, the $40 state return is higher than years past and did not allow me to mail it in to avoid the fee. Great software, but seems like it is becoming more profit oriented than ever
Date published: 2021-02-23
Rated 5 out of 5 by from Me gusta turbotax Turbotax is easy. I already am getting my hard earned money taxed, so why pay a tax brick and mortar/accountant so much more money just to process my taxes. Thanks Turbotax.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12814
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from turbo tax has gotten way to expensive turbo tax has gotten cost prohibitive. fee to turbo was 50% of my refund. i signed up for max and asked a question of the tax expert but the answer wasn't available for 2 weeks so i skipped it. too expensive.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome The live experts are very helpful and respectful. The app overall is amazing
Date published: 2021-02-23
Rated 5 out of 5 by from great great awesome. good experience with my third year filing
Date published: 2021-02-23
Rated 1 out of 5 by from Live option has 30 plus minute wait The live experts that costs extra had 30 minute waits both text and call
Date published: 2021-02-23
Rated 3 out of 5 by from Great if in a Rush I love using this service. I just didn't like the extra charges at the end. I won't use this again but I am grateful I was able to use it. I used Credit Karma last year and they didn't charge me a single thing extra. I got charged an extra$45 on premium benefits that was included in the bundle but I DID NOT SIGN UP FOR IT. SO THAT WAS ODD BUT the service other then the was easy.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is great It’s user friendly. Easy to understand. I would definitely recommend this to other people.
Date published: 2021-02-23
Rated 2 out of 5 by from Could be better... This service used to be free. Now I have to pay $120 for basic service? Too much!
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is awsome I have been using turbo tax for the last 4 yrs and I have not had a problem at all thank you so much
Date published: 2021-02-23
Rated 3 out of 5 by from Great Software, sneaky fees I have always loved using this software. However, this year I have found it impossible to avoid some of the fees associated with its use. Had to upgrade to the highest tier, when in years past I had the same tax situation and didn't have to. Also, the $40 state return is higher than years past and did not allow me to mail it in to avoid the fee. Great software, but seems like it is becoming more profit oriented than ever
Date published: 2021-02-23
Rated 5 out of 5 by from Me gusta turbotax Turbotax is easy. I already am getting my hard earned money taxed, so why pay a tax brick and mortar/accountant so much more money just to process my taxes. Thanks Turbotax.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12814