TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to follow been using it for years. Easy and quick to do your taxes
Date published: 2021-02-22
Rated 5 out of 5 by from TURBOTAX ROCKSSSSSSS Very easy to use.... A must have for self employed people. Turbotax is on your side......
Date published: 2021-02-22
Rated 1 out of 5 by from Nickle and Dimes You TurboTax is way too expensive and will nickle and dime you all over the place. They also try ask you over and over to upgrade to their more expensive versions and upgrades.
Date published: 2021-02-22
Rated 3 out of 5 by from Sufficient but glitchy software If you don't make any mistakes when filling out the initial survey, you'll do fine. If you have to "revisit" a section, good luck. The revisit button is glitchy and may just return you to the same navigation screen. If you're like me, and don't catch the error before you pay to file, then your last hope of completely clearing your return and starting from scratch to work around their software glitch is removed. This should not matter if the revisit button was working properly. Trying to report a software bug is tedious and not worth it. I sat for 40 minutes on the support line before giving up. I will have to try to file by mail to remove the offending error.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax makes it easy The Turbo Tax process was easy and straight forward
Date published: 2021-02-22
Rated 5 out of 5 by from Greatness TurboTax has made filing for taxes easy a quick. No hassle, no extra questions. Love it!
Date published: 2021-02-22
Rated 4 out of 5 by from only one problem The process for entering my military retirement was changed; I found it awkward. I have been getting it for many years, but last year's 1099 did not show up on my return and I had to manually enter my 2020 info.
Date published: 2021-02-22
Rated 1 out of 5 by from Nickel and dime service One of these years I'm going to file somewhere else. Charging extra if you have a 1099 brokerage form is insulting in this day and age.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax is an efficient software As a former tax preparer, who has used proprietary software, I find TurboTax very easy to use and understand. I think it has gotten better over time. I had a problem this year and a previous year, technical issue, which I believe is the one are Turbo Tax needs to improve the on-line 'live' chat help.
Date published: 2021-02-22
Rated 5 out of 5 by from Great Software This is great software. It keeps up with all of the new changes to the tax code. I received wonderful help from Nicholas to overcome a bug between the software and a brokerage firm.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12813
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to follow been using it for years. Easy and quick to do your taxes
Date published: 2021-02-22
Rated 5 out of 5 by from TURBOTAX ROCKSSSSSSS Very easy to use.... A must have for self employed people. Turbotax is on your side......
Date published: 2021-02-22
Rated 1 out of 5 by from Nickle and Dimes You TurboTax is way too expensive and will nickle and dime you all over the place. They also try ask you over and over to upgrade to their more expensive versions and upgrades.
Date published: 2021-02-22
Rated 3 out of 5 by from Sufficient but glitchy software If you don't make any mistakes when filling out the initial survey, you'll do fine. If you have to "revisit" a section, good luck. The revisit button is glitchy and may just return you to the same navigation screen. If you're like me, and don't catch the error before you pay to file, then your last hope of completely clearing your return and starting from scratch to work around their software glitch is removed. This should not matter if the revisit button was working properly. Trying to report a software bug is tedious and not worth it. I sat for 40 minutes on the support line before giving up. I will have to try to file by mail to remove the offending error.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax makes it easy The Turbo Tax process was easy and straight forward
Date published: 2021-02-22
Rated 5 out of 5 by from Greatness TurboTax has made filing for taxes easy a quick. No hassle, no extra questions. Love it!
Date published: 2021-02-22
Rated 4 out of 5 by from only one problem The process for entering my military retirement was changed; I found it awkward. I have been getting it for many years, but last year's 1099 did not show up on my return and I had to manually enter my 2020 info.
Date published: 2021-02-22
Rated 1 out of 5 by from Nickel and dime service One of these years I'm going to file somewhere else. Charging extra if you have a 1099 brokerage form is insulting in this day and age.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax is an efficient software As a former tax preparer, who has used proprietary software, I find TurboTax very easy to use and understand. I think it has gotten better over time. I had a problem this year and a previous year, technical issue, which I believe is the one are Turbo Tax needs to improve the on-line 'live' chat help.
Date published: 2021-02-22
Rated 5 out of 5 by from Great Software This is great software. It keeps up with all of the new changes to the tax code. I received wonderful help from Nicholas to overcome a bug between the software and a brokerage firm.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12813