TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from 1st time user First time user and it was very easy, and helpful. Immediate chatting saved time. Thank you, very much appreciated
Date published: 2021-02-23
Rated 5 out of 5 by from So easy! I was terrified of doing my taxes on my own, I thought it would be so difficult. But this was way easier and less stressful than I thought it would be. I'm so glad I didn't just do my taxes on my own. This took out all the guesswork.
Date published: 2021-02-23
Rated 5 out of 5 by from Long live Turbotax It was a stormy month, January was; I had to evacuate and my car was stolen while I was evacuated. Did not relish sitting down looking at a bunch of charitable deductions, but the chat and expert staff (who I cannot recall now) were very patient and led me through the wilderness. Still, January was the 13th month of 2020 over all. Thanks for putting up with me for six weeks!
Date published: 2021-02-23
Rated 3 out of 5 by from did not want it not user ready more complicated and not access to help when needed
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo was great I did it with no help it was very easy i didnt need any assistance.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is AMAZING I love TurboTax! They always make sure I understand my taxes
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is awesome just don’t hit a wrong button I had to clear and do my work again. But was more careful the second time and it went smoothly
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is great Experience is great. Reliable service. Excellent, I like it
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for a long time. It seems to get more difficult every year. I think, that someone that is a "regular guy user" needs to preview the product before it is released to the public. I had trouble signing up for the Tax Audit because your product would not easily let me change my Credit Card number...I had to call the number to change it manually. Also, as I am Clergy, I cannot file electronically because your product does not have a way to attach the Clergy Worksheet...We, the Clergy, need you to fix this so we do not have to file my mail...please! Thank you for your product!
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome I love this better than hr block. It was very easy and thorough.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12809
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 1st time user First time user and it was very easy, and helpful. Immediate chatting saved time. Thank you, very much appreciated
Date published: 2021-02-23
Rated 5 out of 5 by from So easy! I was terrified of doing my taxes on my own, I thought it would be so difficult. But this was way easier and less stressful than I thought it would be. I'm so glad I didn't just do my taxes on my own. This took out all the guesswork.
Date published: 2021-02-23
Rated 5 out of 5 by from Long live Turbotax It was a stormy month, January was; I had to evacuate and my car was stolen while I was evacuated. Did not relish sitting down looking at a bunch of charitable deductions, but the chat and expert staff (who I cannot recall now) were very patient and led me through the wilderness. Still, January was the 13th month of 2020 over all. Thanks for putting up with me for six weeks!
Date published: 2021-02-23
Rated 3 out of 5 by from did not want it not user ready more complicated and not access to help when needed
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo was great I did it with no help it was very easy i didnt need any assistance.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is AMAZING I love TurboTax! They always make sure I understand my taxes
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is awesome just don’t hit a wrong button I had to clear and do my work again. But was more careful the second time and it went smoothly
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is great Experience is great. Reliable service. Excellent, I like it
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for a long time. It seems to get more difficult every year. I think, that someone that is a "regular guy user" needs to preview the product before it is released to the public. I had trouble signing up for the Tax Audit because your product would not easily let me change my Credit Card number...I had to call the number to change it manually. Also, as I am Clergy, I cannot file electronically because your product does not have a way to attach the Clergy Worksheet...We, the Clergy, need you to fix this so we do not have to file my mail...please! Thank you for your product!
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome I love this better than hr block. It was very easy and thorough.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12809