TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Final federal form was confusing During the review of my federal return, there was a concern that popped up, so I went to review it. That part of the return indicated I was taking the standard deduction (I wasn't - I was itemizing), and "Married filing jointly" was highlighted, but that's not the status I selected. I was forced to pay the extra fee to talk with Sarah, who was helpful and explained why the form looked like it did, but it shouldn't have been confusing in the first place.
Date published: 2022-02-27
Rated 2 out of 5 by from Tricked me out of Money Tricked me into thinking the identity protection was include but then billed me for it. You're fired.
Date published: 2022-02-27
Rated 4 out of 5 by from Fairly easy to use Turbo tax has always been easy to use but can be difficult with unique tax situations; would like if there were more FAQ on different types of scenarios.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome, a little confusing sometimes but Awesome Pretty good im not to computer savvy, but i got through it with your help
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is very effective As a person who gets rather nervous with taxes I HIGHLY recommend it as a method to file taxes!
Date published: 2022-02-27
Rated 5 out of 5 by from awesome It was easy, fast and educational! Thanks Turbo Tax!!!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbotax Like the way that it guide you all the questions until complete the job
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax was great! Everything went quickly and easily. I like that it imports needed documents!
Date published: 2022-02-27
Rated 4 out of 5 by from First time user Turbo Tax was great! I had a question and was helped right away. The directions were clear and helpful.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is easy and every step is explained. TurboTax is easy to use. I give it five stars!!! Just great.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 12808
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Final federal form was confusing During the review of my federal return, there was a concern that popped up, so I went to review it. That part of the return indicated I was taking the standard deduction (I wasn't - I was itemizing), and "Married filing jointly" was highlighted, but that's not the status I selected. I was forced to pay the extra fee to talk with Sarah, who was helpful and explained why the form looked like it did, but it shouldn't have been confusing in the first place.
Date published: 2022-02-27
Rated 2 out of 5 by from Tricked me out of Money Tricked me into thinking the identity protection was include but then billed me for it. You're fired.
Date published: 2022-02-27
Rated 4 out of 5 by from Fairly easy to use Turbo tax has always been easy to use but can be difficult with unique tax situations; would like if there were more FAQ on different types of scenarios.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome, a little confusing sometimes but Awesome Pretty good im not to computer savvy, but i got through it with your help
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is very effective As a person who gets rather nervous with taxes I HIGHLY recommend it as a method to file taxes!
Date published: 2022-02-27
Rated 5 out of 5 by from awesome It was easy, fast and educational! Thanks Turbo Tax!!!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbotax Like the way that it guide you all the questions until complete the job
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax was great! Everything went quickly and easily. I like that it imports needed documents!
Date published: 2022-02-27
Rated 4 out of 5 by from First time user Turbo Tax was great! I had a question and was helped right away. The directions were clear and helpful.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is easy and every step is explained. TurboTax is easy to use. I give it five stars!!! Just great.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 12808