TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
Jeny1234 from
Final federal form was confusing
During the review of my federal return, there was a concern that popped up, so I went to review it. That part of the return indicated I was taking the standard deduction (I wasn't - I was itemizing), and "Married filing jointly" was highlighted, but that's not the status I selected. I was forced to pay the extra fee to talk with Sarah, who was helpful and explained why the form looked like it did, but it shouldn't have been confusing in the first place.
Date published: 2022-02-27
Rated 2 out of 5 by
7thMarine from
Tricked me out of Money
Tricked me into thinking the identity protection was include but then billed me for it. You're fired.
Date published: 2022-02-27
Rated 4 out of 5 by
Bijou1977 from
Fairly easy to use
Turbo tax has always been easy to use but can be difficult with unique tax situations; would like if there were more FAQ on different types of scenarios.
Date published: 2022-02-27
Rated 5 out of 5 by
Jessie 65 from
Awesome, a little confusing sometimes but Awesome
Pretty good im not to computer savvy, but i got through it with your help
Date published: 2022-02-27
Rated 5 out of 5 by
Nervousnelly221 from
Turbo tax is very effective
As a person who gets rather nervous with taxes I HIGHLY recommend it as a method to file taxes!
Date published: 2022-02-27
Rated 5 out of 5 by
jpmca from
awesome
It was easy, fast and educational! Thanks Turbo Tax!!!!!
Date published: 2022-02-27
Rated 5 out of 5 by
Guille52 from
Love Turbotax
Like the way that it guide you all the questions until complete the job
Date published: 2022-02-27
Rated 5 out of 5 by
Dharma1332 from
TurboTax was great!
Everything went quickly and easily. I like that it imports needed documents!
Date published: 2022-02-27
Rated 4 out of 5 by
WSFo from
First time user
Turbo Tax was great! I had a question and was helped right away. The directions were clear and helpful.
Date published: 2022-02-27
Rated 5 out of 5 by
Sylvia 1022 from
TurboTax is easy and every step is explained.
TurboTax is easy to use. I give it five stars!!! Just great.
All TurboTax® Offerings Reviews - Page 12808
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Jeny1234 from
Final federal form was confusing
During the review of my federal return, there was a concern that popped up, so I went to review it. That part of the return indicated I was taking the standard deduction (I wasn't - I was itemizing), and "Married filing jointly" was highlighted, but that's not the status I selected. I was forced to pay the extra fee to talk with Sarah, who was helpful and explained why the form looked like it did, but it shouldn't have been confusing in the first place.
Date published: 2022-02-27
Rated 2 out of 5 by
7thMarine from
Tricked me out of Money
Tricked me into thinking the identity protection was include but then billed me for it. You're fired.
Date published: 2022-02-27
Rated 4 out of 5 by
Bijou1977 from
Fairly easy to use
Turbo tax has always been easy to use but can be difficult with unique tax situations; would like if there were more FAQ on different types of scenarios.
Date published: 2022-02-27
Rated 5 out of 5 by
Jessie 65 from
Awesome, a little confusing sometimes but Awesome
Pretty good im not to computer savvy, but i got through it with your help
Date published: 2022-02-27
Rated 5 out of 5 by
Nervousnelly221 from
Turbo tax is very effective
As a person who gets rather nervous with taxes I HIGHLY recommend it as a method to file taxes!
Date published: 2022-02-27
Rated 5 out of 5 by
jpmca from
awesome
It was easy, fast and educational! Thanks Turbo Tax!!!!!
Date published: 2022-02-27
Rated 5 out of 5 by
Guille52 from
Love Turbotax
Like the way that it guide you all the questions until complete the job
Date published: 2022-02-27
Rated 5 out of 5 by
Dharma1332 from
TurboTax was great!
Everything went quickly and easily. I like that it imports needed documents!
Date published: 2022-02-27
Rated 4 out of 5 by
WSFo from
First time user
Turbo Tax was great! I had a question and was helped right away. The directions were clear and helpful.
Date published: 2022-02-27
Rated 5 out of 5 by
Sylvia 1022 from
TurboTax is easy and every step is explained.
TurboTax is easy to use. I give it five stars!!! Just great.
All TurboTax® Offerings Reviews - Page 12808
Date published: 2022-02-27