TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Support was over the top ! I chose the Deluxe live package and we has some bugs that came up in processing my return.....the Turbotax expert assigned to me (Kathleen G) was over the top helpful and supportive as worked them all out......The process took a few days but nobody panicked and everything got resolved. I have been and will continue to be a very loyal Turbotx customer for the foreseeable future based on this experience.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to USE Easy to use and accurate. Experts standing by and expertise back up when/if needed at a very reasonable price
Date published: 2021-02-22
Rated 4 out of 5 by from Easy and straight forward This was a easy and great experience from start to finish.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy and look for every tax break! I have used TurboTax for 10 years. Easy and I love they have all the information from the previous year
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax does the job. Turbo tax did a good job, but if investment imports are missing info, the fix is difficult because the information is not easily found. There needs to be a direct method in Turbo Tax to look at this information. My case: I had to download thru another source all of my investment (401 K) data to review and correct. THIS WAS NOT AVAiLABLE DIRECTLY in Turbo Tax
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO TAX IS GREAT JESSICA HELPED ME TREMENDOUSLY. SHE IS SUPER SMART AND SUPER SWEET
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Rocks I have used Turbo Tax now for the past 10 years and I love how it talks you through everything and explains things that need to be corrected.
Date published: 2021-02-22
Rated 5 out of 5 by from Simple Turbotax has made my first time filing super simple and quick!
Date published: 2021-02-22
Rated 1 out of 5 by from Turbo Tax is unhelpful This was the first year I was adding stock trades to my taxes. And TurboTax does not make it easy. The import feature is broken and screws up the whole processess asking you to confirm entries and not even thoroughly identifying which entries they are asking about. There is 0 help on how to deal with this and it took much trial and error and googling to figure it out. I have never hated taxes until this year dealing with turbotax
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Outstanding Turbo Tax Premier Download was excellent. I had an issue with my computer because of its age and the Turbo Tax Specialist solved my problem successfully. He was professional, intelligent and very patient.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12802
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Support was over the top ! I chose the Deluxe live package and we has some bugs that came up in processing my return.....the Turbotax expert assigned to me (Kathleen G) was over the top helpful and supportive as worked them all out......The process took a few days but nobody panicked and everything got resolved. I have been and will continue to be a very loyal Turbotx customer for the foreseeable future based on this experience.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to USE Easy to use and accurate. Experts standing by and expertise back up when/if needed at a very reasonable price
Date published: 2021-02-22
Rated 4 out of 5 by from Easy and straight forward This was a easy and great experience from start to finish.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy and look for every tax break! I have used TurboTax for 10 years. Easy and I love they have all the information from the previous year
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax does the job. Turbo tax did a good job, but if investment imports are missing info, the fix is difficult because the information is not easily found. There needs to be a direct method in Turbo Tax to look at this information. My case: I had to download thru another source all of my investment (401 K) data to review and correct. THIS WAS NOT AVAiLABLE DIRECTLY in Turbo Tax
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO TAX IS GREAT JESSICA HELPED ME TREMENDOUSLY. SHE IS SUPER SMART AND SUPER SWEET
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Rocks I have used Turbo Tax now for the past 10 years and I love how it talks you through everything and explains things that need to be corrected.
Date published: 2021-02-22
Rated 5 out of 5 by from Simple Turbotax has made my first time filing super simple and quick!
Date published: 2021-02-22
Rated 1 out of 5 by from Turbo Tax is unhelpful This was the first year I was adding stock trades to my taxes. And TurboTax does not make it easy. The import feature is broken and screws up the whole processess asking you to confirm entries and not even thoroughly identifying which entries they are asking about. There is 0 help on how to deal with this and it took much trial and error and googling to figure it out. I have never hated taxes until this year dealing with turbotax
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Outstanding Turbo Tax Premier Download was excellent. I had an issue with my computer because of its age and the Turbo Tax Specialist solved my problem successfully. He was professional, intelligent and very patient.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12802