TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is easy to work Each year I find it easy to follow the easy instructions. Thank you for making this stressful time of the year bearable
Date published: 2023-04-18
Rated 4 out of 5 by from EASY TO USE Easy to Use - Guided or Experienced - Flows comfortably - Disappointed in the past @ how long it takes to receive updated forms.
Date published: 2023-04-18
Rated 5 out of 5 by from Review of turbo tax It is difficult to pay for the state. It is far simpler to pay as a guest. There was a 1 hour wait for customer service.
Date published: 2023-04-18
Rated 1 out of 5 by from Way too expensive I have had to use the premium service for a few years now, and it's way too expensive. Almost every year it costs almost half my return just to pay to file it. Gig work should not cost this much to file for, especially when it's only for small amounts of earnings. I also find it extremely difficult to navigate back to things, the side tabs are not well designed.
Date published: 2023-04-18
Rated 1 out of 5 by from SO MANY FEES I've used TurboTax for 10 years. Their fees have gotten ridiculous. New fee is $39 to have them take their fees out of your refund on top of the $190 I had to pay for federal and state filings. What?? Ridiculous! Fees increase each year.
Date published: 2023-04-18
Rated 5 out of 5 by from works great for simple tax return filing makes adding information quick and easy, as well as quick filing.
Date published: 2023-04-18
Rated 3 out of 5 by from average It takes too long. there is no reason to make additional k1 inputs for one 1 k1 when there is box 1 and box 2 income. It should only be one. It seems like you are trying to increase fees.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is super is to use! TurboTax is an efficient, easy, and affordable way to do your taxes. As someone who hates to file, TurboTax makes it easy!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Deluxe is Easy to use Great Tax Software Program it is easy to use and very informative.
Date published: 2023-04-18
Rated 3 out of 5 by from Got em more money for my return Had a good experience overall. Helped me find more moneu to get back in my returns
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1281
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy to work Each year I find it easy to follow the easy instructions. Thank you for making this stressful time of the year bearable
Date published: 2023-04-18
Rated 4 out of 5 by from EASY TO USE Easy to Use - Guided or Experienced - Flows comfortably - Disappointed in the past @ how long it takes to receive updated forms.
Date published: 2023-04-18
Rated 5 out of 5 by from Review of turbo tax It is difficult to pay for the state. It is far simpler to pay as a guest. There was a 1 hour wait for customer service.
Date published: 2023-04-18
Rated 1 out of 5 by from Way too expensive I have had to use the premium service for a few years now, and it's way too expensive. Almost every year it costs almost half my return just to pay to file it. Gig work should not cost this much to file for, especially when it's only for small amounts of earnings. I also find it extremely difficult to navigate back to things, the side tabs are not well designed.
Date published: 2023-04-18
Rated 1 out of 5 by from SO MANY FEES I've used TurboTax for 10 years. Their fees have gotten ridiculous. New fee is $39 to have them take their fees out of your refund on top of the $190 I had to pay for federal and state filings. What?? Ridiculous! Fees increase each year.
Date published: 2023-04-18
Rated 5 out of 5 by from works great for simple tax return filing makes adding information quick and easy, as well as quick filing.
Date published: 2023-04-18
Rated 3 out of 5 by from average It takes too long. there is no reason to make additional k1 inputs for one 1 k1 when there is box 1 and box 2 income. It should only be one. It seems like you are trying to increase fees.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is super is to use! TurboTax is an efficient, easy, and affordable way to do your taxes. As someone who hates to file, TurboTax makes it easy!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Deluxe is Easy to use Great Tax Software Program it is easy to use and very informative.
Date published: 2023-04-18
Rated 3 out of 5 by from Got em more money for my return Had a good experience overall. Helped me find more moneu to get back in my returns
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1281