TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from It was so easy and self explanitory Great way to do ur taxes. Nobody involved or gonna steal ur identity or scam u..everybody should use turbo tax
Date published: 2021-03-28
Rated 5 out of 5 by from My Parents Tax Returns with Turbo Tax The Tax Expert Ronald was prompt and professional. He assisted my parents with the information needed on an issue they were having with the IRS accepting their 2020 return. Their AGI were not being accepted and it's the same verification that Jackson Hewitt has on their 2019 tax return. However, Ronald also instructed my parents to mail in their 2019 tax return because their 2020 Tax Return from Turbo Tax is still being rejected by IRS and the Tip on Turbo Tax also states to enter 0. They followed all these instructions on fix my tax return by entering 0 for the AGI as well the AGI on their 2019 Tax Return from their previous year filed with Jackson Hewitt Tax Return Forms as instructions states, by going to line 8b. My parents appreciated his customer service skills and patience with them trying to troubleshoot and do their own tax return with Turbo Tax this year online.
Date published: 2021-03-28
Rated 4 out of 5 by from Texas User I've used Turbo Tax for years and I am happy with it. However, this year there were a few errors in the handling of RMD for IRAs. So I had to work around it.
Date published: 2021-03-28
Rated 5 out of 5 by from makes filing simple Turbo Tax does all the thinking. I just entered info.
Date published: 2021-03-28
Rated 5 out of 5 by from I Love TurboTax 4th year This will be my fourth year doing my taxes, and I'm telling you if you ever want to go through easy process this is it. First year, it takes time to set up but every year after that turbo has almost all your info saved for speedy process.
Date published: 2021-03-28
Rated 4 out of 5 by from Great service, but would like alternative product. Service was great...the software, tax advisors and CPA review. That said, I would like to see an alternative product. I like to do my one taxes all the way to completion (it allows me to learn), but I also like the comfort of having the CPA review and submittal to the IRS by Turbo Tax. This isn't quite full service since I end up doing a majority of the work.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy Peasy Turbo Tax was painless! I hit the Submit button without fear.
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax is my hero I always dread doing my taxes but TurboTax takes A LOT of stress off of me!
Date published: 2021-03-28
Rated 5 out of 5 by from Thorough beyond the competition After struggling with H&R Block and getting stuck on having to buy an upgraded package I no longer wanted, I went to Turbo Tax. It was a very similar interview process, but, because I am military, there were a few extra twists. Turbo Tax found additional tax credits not provided or explored by the competition. AND, they gave me an upgrade for free because of my active duty status. I am sticking with them and never going back.
Date published: 2021-03-28
Rated 5 out of 5 by from First timer It was a great and easy experience, especially since it was my first time. I am happy i used it very easy to use.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 1281
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from It was so easy and self explanitory Great way to do ur taxes. Nobody involved or gonna steal ur identity or scam u..everybody should use turbo tax
Date published: 2021-03-28
Rated 5 out of 5 by from My Parents Tax Returns with Turbo Tax The Tax Expert Ronald was prompt and professional. He assisted my parents with the information needed on an issue they were having with the IRS accepting their 2020 return. Their AGI were not being accepted and it's the same verification that Jackson Hewitt has on their 2019 tax return. However, Ronald also instructed my parents to mail in their 2019 tax return because their 2020 Tax Return from Turbo Tax is still being rejected by IRS and the Tip on Turbo Tax also states to enter 0. They followed all these instructions on fix my tax return by entering 0 for the AGI as well the AGI on their 2019 Tax Return from their previous year filed with Jackson Hewitt Tax Return Forms as instructions states, by going to line 8b. My parents appreciated his customer service skills and patience with them trying to troubleshoot and do their own tax return with Turbo Tax this year online.
Date published: 2021-03-28
Rated 4 out of 5 by from Texas User I've used Turbo Tax for years and I am happy with it. However, this year there were a few errors in the handling of RMD for IRAs. So I had to work around it.
Date published: 2021-03-28
Rated 5 out of 5 by from makes filing simple Turbo Tax does all the thinking. I just entered info.
Date published: 2021-03-28
Rated 5 out of 5 by from I Love TurboTax 4th year This will be my fourth year doing my taxes, and I'm telling you if you ever want to go through easy process this is it. First year, it takes time to set up but every year after that turbo has almost all your info saved for speedy process.
Date published: 2021-03-28
Rated 4 out of 5 by from Great service, but would like alternative product. Service was great...the software, tax advisors and CPA review. That said, I would like to see an alternative product. I like to do my one taxes all the way to completion (it allows me to learn), but I also like the comfort of having the CPA review and submittal to the IRS by Turbo Tax. This isn't quite full service since I end up doing a majority of the work.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy Peasy Turbo Tax was painless! I hit the Submit button without fear.
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax is my hero I always dread doing my taxes but TurboTax takes A LOT of stress off of me!
Date published: 2021-03-28
Rated 5 out of 5 by from Thorough beyond the competition After struggling with H&R Block and getting stuck on having to buy an upgraded package I no longer wanted, I went to Turbo Tax. It was a very similar interview process, but, because I am military, there were a few extra twists. Turbo Tax found additional tax credits not provided or explored by the competition. AND, they gave me an upgrade for free because of my active duty status. I am sticking with them and never going back.
Date published: 2021-03-28
Rated 5 out of 5 by from First timer It was a great and easy experience, especially since it was my first time. I am happy i used it very easy to use.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 1281