TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from So easy ! Use it every year for the last 9 years now . Love how easy it is .
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is excellent Have been using for years and is getting better every year. Easy to follow can correct and check work as needed.
Date published: 2022-02-15
Rated 5 out of 5 by from Fantastic Service My service was quick, and the people that helped me, Letitia and Michelle were helpful and polite!
Date published: 2022-02-15
Rated 2 out of 5 by from Meh Felt kind of mislead and taken advantage of. I did deluxe because it said it was important for the help from the pandemic help and such. It didn't really seem to add much of anything. And then charged me an extra 40 dollars to be able to pay them from my refund, which felt a bit silly and exorbitant.
Date published: 2022-02-15
Rated 3 out of 5 by from TurboTax hasn't gotten pushier The TurboTax service has gotten increasingly pushier about upgrading the service plan. The vast majority of people do not need the benefits of upgraded plans, especially since many of them, like identity theft protection, are not actually specific to their taxes. It felt like every step had another prompt to upgrade that I had to decline. In addition, the progress indications and navigation on the service has gotten less intuitive. It's now more difficult to go back to and update a previous section, and when you do you now have to go all the way through the forms again.
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome Costumer service I needed help with something and they helped me fast.
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax was amazing! nananananananananananananananananananananananananana
Date published: 2022-02-15
Rated 5 out of 5 by from turbotax, so easy to use! I have used turbo tax for the 2nd year now and Love how simple and easy it was! It guided me through all the steps and explained everything to me.
Date published: 2022-02-15
Rated 4 out of 5 by from Thanks Turbo! Thank you for explaining what things mean. It helps a lot.
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax is the ONE I have been using this tax review program for years and I have been VERY satisfied with the flow, accuracy, and ease of using. RECOMMEND to all.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12798
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy ! Use it every year for the last 9 years now . Love how easy it is .
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is excellent Have been using for years and is getting better every year. Easy to follow can correct and check work as needed.
Date published: 2022-02-15
Rated 5 out of 5 by from Fantastic Service My service was quick, and the people that helped me, Letitia and Michelle were helpful and polite!
Date published: 2022-02-15
Rated 2 out of 5 by from Meh Felt kind of mislead and taken advantage of. I did deluxe because it said it was important for the help from the pandemic help and such. It didn't really seem to add much of anything. And then charged me an extra 40 dollars to be able to pay them from my refund, which felt a bit silly and exorbitant.
Date published: 2022-02-15
Rated 3 out of 5 by from TurboTax hasn't gotten pushier The TurboTax service has gotten increasingly pushier about upgrading the service plan. The vast majority of people do not need the benefits of upgraded plans, especially since many of them, like identity theft protection, are not actually specific to their taxes. It felt like every step had another prompt to upgrade that I had to decline. In addition, the progress indications and navigation on the service has gotten less intuitive. It's now more difficult to go back to and update a previous section, and when you do you now have to go all the way through the forms again.
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome Costumer service I needed help with something and they helped me fast.
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax was amazing! nananananananananananananananananananananananananana
Date published: 2022-02-15
Rated 5 out of 5 by from turbotax, so easy to use! I have used turbo tax for the 2nd year now and Love how simple and easy it was! It guided me through all the steps and explained everything to me.
Date published: 2022-02-15
Rated 4 out of 5 by from Thanks Turbo! Thank you for explaining what things mean. It helps a lot.
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax is the ONE I have been using this tax review program for years and I have been VERY satisfied with the flow, accuracy, and ease of using. RECOMMEND to all.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12798