TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from My Taxes Was pretty easy. But having 2 States to file always seems confusing. Got Live help, which only confirmed what I did was correct.
Date published: 2023-02-16
Rated 5 out of 5 by from She was great and she had a beautiful voice She was great and she had a beautiful voice she helped fast and efficient
Date published: 2023-02-16
Rated 3 out of 5 by from Steep Fees, But Great Service This is my second year in a row filing with TurboTax. The overall service and the process is great, however the fees for filing and also "paying by refund" feel a bit steep to me. I haven't shopped around too much so perhaps these fees and prices are competitive, however for what I view as being a relatively easy tax return, I may just file myself in the future. The service and convenience was great, but I question whether it was worth the price. Only good things to say about my overall experience and the preparer that i wored with though.
Date published: 2023-02-16
Rated 1 out of 5 by from Turbo Tax mistake on NY local tax withheld!! I've called the hotline twice and both agents said it was "above their pay grade" Also when I filed the amended the IT 201, the local tax wasn't applied against the local tax withheld. If someone could please contact me about this, NY is going to be very confused. This is a big mess!!
Date published: 2023-02-16
Rated 4 out of 5 by from Turbotax lives up to its claims Turbotax lives up to its claims, Don't believe the time estimate to get the return done.
Date published: 2023-02-16
Rated 5 out of 5 by from Easy to Use Really easy and intuitive. Didn't take long to do and I feel confident.
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo is easy Turbo helped me obtain the correct refund through their reliable program.
Date published: 2023-02-16
Rated 5 out of 5 by from Great job I loved that the process was easy. I am willing to do this every year.
Date published: 2023-02-16
Rated 5 out of 5 by from TURBO IS ARWSOME the experice i had with them is the most plesant time i ever had
Date published: 2023-02-16
Rated 3 out of 5 by from Problems with Investments Info Would not let me get info from bank. Then would not enter from the reports I downloaded, so had to enter myself. Then all of a sudden I had 2 of everything. Very confusing.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12796
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My Taxes Was pretty easy. But having 2 States to file always seems confusing. Got Live help, which only confirmed what I did was correct.
Date published: 2023-02-16
Rated 5 out of 5 by from She was great and she had a beautiful voice She was great and she had a beautiful voice she helped fast and efficient
Date published: 2023-02-16
Rated 3 out of 5 by from Steep Fees, But Great Service This is my second year in a row filing with TurboTax. The overall service and the process is great, however the fees for filing and also "paying by refund" feel a bit steep to me. I haven't shopped around too much so perhaps these fees and prices are competitive, however for what I view as being a relatively easy tax return, I may just file myself in the future. The service and convenience was great, but I question whether it was worth the price. Only good things to say about my overall experience and the preparer that i wored with though.
Date published: 2023-02-16
Rated 1 out of 5 by from Turbo Tax mistake on NY local tax withheld!! I've called the hotline twice and both agents said it was "above their pay grade" Also when I filed the amended the IT 201, the local tax wasn't applied against the local tax withheld. If someone could please contact me about this, NY is going to be very confused. This is a big mess!!
Date published: 2023-02-16
Rated 4 out of 5 by from Turbotax lives up to its claims Turbotax lives up to its claims, Don't believe the time estimate to get the return done.
Date published: 2023-02-16
Rated 5 out of 5 by from Easy to Use Really easy and intuitive. Didn't take long to do and I feel confident.
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo is easy Turbo helped me obtain the correct refund through their reliable program.
Date published: 2023-02-16
Rated 5 out of 5 by from Great job I loved that the process was easy. I am willing to do this every year.
Date published: 2023-02-16
Rated 5 out of 5 by from TURBO IS ARWSOME the experice i had with them is the most plesant time i ever had
Date published: 2023-02-16
Rated 3 out of 5 by from Problems with Investments Info Would not let me get info from bank. Then would not enter from the reports I downloaded, so had to enter myself. Then all of a sudden I had 2 of everything. Very confusing.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12796