TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
null from
My Taxes
Was pretty easy. But having 2 States to file always seems confusing. Got Live help, which only confirmed what I did was correct.
Date published: 2023-02-16
Rated 5 out of 5 by
Only1majic from
She was great and she had a beautiful voice
She was great and she had a beautiful voice she helped fast and efficient
Date published: 2023-02-16
Rated 3 out of 5 by
JimmyGDadOfThree from
Steep Fees, But Great Service
This is my second year in a row filing with TurboTax. The overall service and the process is great, however the fees for filing and also "paying by refund" feel a bit steep to me. I haven't shopped around too much so perhaps these fees and prices are competitive, however for what I view as being a relatively easy tax return, I may just file myself in the future. The service and convenience was great, but I question whether it was worth the price. Only good things to say about my overall experience and the preparer that i wored with though.
Date published: 2023-02-16
Rated 1 out of 5 by
Frank T from
Turbo Tax mistake on NY local tax withheld!!
I've called the hotline twice and both agents said it was "above their pay grade" Also when I filed the amended the IT 201, the local tax wasn't applied against the local tax withheld. If someone could please contact me about this, NY is going to be very confused. This is a big mess!!
Date published: 2023-02-16
Rated 4 out of 5 by
qeruio from
Turbotax lives up to its claims
Turbotax lives up to its claims, Don't believe the time estimate to get the return done.
Date published: 2023-02-16
Rated 5 out of 5 by
TP JP from
Easy to Use
Really easy and intuitive. Didn't take long to do and I feel confident.
Date published: 2023-02-16
Rated 5 out of 5 by
Molly1951 from
Turbo is easy
Turbo helped me obtain the correct refund through their reliable program.
Date published: 2023-02-16
Rated 5 out of 5 by
Terenciar from
Great job
I loved that the process was easy. I am willing to do this every year.
Date published: 2023-02-16
Rated 5 out of 5 by
bolobolo from
TURBO IS ARWSOME
the experice i had with them is the most plesant time i ever had
Date published: 2023-02-16
Rated 3 out of 5 by
yunginhart2 from
Problems with Investments Info
Would not let me get info from bank. Then would not enter from the reports I downloaded, so had to enter myself. Then all of a sudden I had 2 of everything. Very confusing.
All TurboTax® Offerings Reviews - Page 12796
Date published: 2023-02-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
null from
My Taxes
Was pretty easy. But having 2 States to file always seems confusing. Got Live help, which only confirmed what I did was correct.
Date published: 2023-02-16
Rated 5 out of 5 by
Only1majic from
She was great and she had a beautiful voice
She was great and she had a beautiful voice she helped fast and efficient
Date published: 2023-02-16
Rated 3 out of 5 by
JimmyGDadOfThree from
Steep Fees, But Great Service
This is my second year in a row filing with TurboTax. The overall service and the process is great, however the fees for filing and also "paying by refund" feel a bit steep to me. I haven't shopped around too much so perhaps these fees and prices are competitive, however for what I view as being a relatively easy tax return, I may just file myself in the future. The service and convenience was great, but I question whether it was worth the price. Only good things to say about my overall experience and the preparer that i wored with though.
Date published: 2023-02-16
Rated 1 out of 5 by
Frank T from
Turbo Tax mistake on NY local tax withheld!!
I've called the hotline twice and both agents said it was "above their pay grade" Also when I filed the amended the IT 201, the local tax wasn't applied against the local tax withheld. If someone could please contact me about this, NY is going to be very confused. This is a big mess!!
Date published: 2023-02-16
Rated 4 out of 5 by
qeruio from
Turbotax lives up to its claims
Turbotax lives up to its claims, Don't believe the time estimate to get the return done.
Date published: 2023-02-16
Rated 5 out of 5 by
TP JP from
Easy to Use
Really easy and intuitive. Didn't take long to do and I feel confident.
Date published: 2023-02-16
Rated 5 out of 5 by
Molly1951 from
Turbo is easy
Turbo helped me obtain the correct refund through their reliable program.
Date published: 2023-02-16
Rated 5 out of 5 by
Terenciar from
Great job
I loved that the process was easy. I am willing to do this every year.
Date published: 2023-02-16
Rated 5 out of 5 by
bolobolo from
TURBO IS ARWSOME
the experice i had with them is the most plesant time i ever had
Date published: 2023-02-16
Rated 3 out of 5 by
yunginhart2 from
Problems with Investments Info
Would not let me get info from bank. Then would not enter from the reports I downloaded, so had to enter myself. Then all of a sudden I had 2 of everything. Very confusing.
All TurboTax® Offerings Reviews - Page 12796
Date published: 2023-02-16