TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Intuitive to use Good tool to use, the steps were clear, I like how it reviews and double checks the data entered.
Date published: 2021-02-15
Rated 5 out of 5 by from So easy and fast I utilized the online service and it was very easy to follow for someone that is NOT tech savvy at all!
Date published: 2021-02-15
Rated 5 out of 5 by from Fast and easy directions great Time filing 100% the best. Felt like an easy Friday quiz. Who ever designed this form and instructions simply amazing.
Date published: 2021-02-15
Rated 1 out of 5 by from Very disappointed this year From start to finish I had nothing but issues. I even had to pay 90$ to end up filing by mail. I've never had to pay and my returns are always simple I can say after this I won't return. And I've been a turbo customer for many years.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is awesome This process was easy quick and best of all free. Gotta love it.
Date published: 2021-02-15
Rated 5 out of 5 by from Most simple, quick, understandable tax prep ever Fast. Simple. And I can understand what other services can't seem to explain.
Date published: 2021-02-15
Rated 1 out of 5 by from Complications I wanted to clear my forms because they kept declining or needed to be “revisited” . It kept taking more and more money out of my refund when I DID revise and adjust whatever I needed and when I tried to clear it all, it gave me the error message that because I e-filed, I can’t clear anything. Maybe i’m misunderstanding but if I filed my forms , paid, but then got my forms back to be revised, why is more money being taken away?
Date published: 2021-02-15
Rated 5 out of 5 by from Just Switched from H&R and Glad I Did! Been a long-time H&R Block user for 5 years until this year they decided to no longer let me file for free, so I gave Turbotax a try. Thankfully they offered a free option for both federal and state tax returns, but upon reading the benefits for the affordable $30 plus option, decided the paying a little extra cash was worth the stress relief. In comparison to the $120+ I would've paid at H&R and better ease in filing, I'm glad I made the switch.
Date published: 2021-02-15
Rated 5 out of 5 by from Great! Easy and quick experience! Very helpful tips along the way.
Date published: 2021-02-15
Rated 3 out of 5 by from Great for filing, not so much with the fees. Leads you through each and every income category and every possible deductions. Charges as much as local preparer's even if you input all information yourself. Rate more than doubled from last year.
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12791
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Intuitive to use Good tool to use, the steps were clear, I like how it reviews and double checks the data entered.
Date published: 2021-02-15
Rated 5 out of 5 by from So easy and fast I utilized the online service and it was very easy to follow for someone that is NOT tech savvy at all!
Date published: 2021-02-15
Rated 5 out of 5 by from Fast and easy directions great Time filing 100% the best. Felt like an easy Friday quiz. Who ever designed this form and instructions simply amazing.
Date published: 2021-02-15
Rated 1 out of 5 by from Very disappointed this year From start to finish I had nothing but issues. I even had to pay 90$ to end up filing by mail. I've never had to pay and my returns are always simple I can say after this I won't return. And I've been a turbo customer for many years.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is awesome This process was easy quick and best of all free. Gotta love it.
Date published: 2021-02-15
Rated 5 out of 5 by from Most simple, quick, understandable tax prep ever Fast. Simple. And I can understand what other services can't seem to explain.
Date published: 2021-02-15
Rated 1 out of 5 by from Complications I wanted to clear my forms because they kept declining or needed to be “revisited” . It kept taking more and more money out of my refund when I DID revise and adjust whatever I needed and when I tried to clear it all, it gave me the error message that because I e-filed, I can’t clear anything. Maybe i’m misunderstanding but if I filed my forms , paid, but then got my forms back to be revised, why is more money being taken away?
Date published: 2021-02-15
Rated 5 out of 5 by from Just Switched from H&R and Glad I Did! Been a long-time H&R Block user for 5 years until this year they decided to no longer let me file for free, so I gave Turbotax a try. Thankfully they offered a free option for both federal and state tax returns, but upon reading the benefits for the affordable $30 plus option, decided the paying a little extra cash was worth the stress relief. In comparison to the $120+ I would've paid at H&R and better ease in filing, I'm glad I made the switch.
Date published: 2021-02-15
Rated 5 out of 5 by from Great! Easy and quick experience! Very helpful tips along the way.
Date published: 2021-02-15
Rated 3 out of 5 by from Great for filing, not so much with the fees. Leads you through each and every income category and every possible deductions. Charges as much as local preparer's even if you input all information yourself. Rate more than doubled from last year.
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12791