TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
Mr RJ2 from
Very Nice Job
It was a good process most experts were great. No glitchs.
Date published: 2023-02-16
Rated 3 out of 5 by
Ashxh from
TurboTax has a bad quirk
If you click on Deluxe Live Assist accidentally, you will be charged for it and will have no way to opt out of it without having to deal with assistance over the phone and waiting for a refund form. Other issues are fine, but the hidden fee for the State return was also a shock.
Date published: 2023-02-16
Rated 5 out of 5 by
gillesbeast from
Great experience
easy to use. Very straight forward when adding in a new business.
Date published: 2023-02-16
Rated 1 out of 5 by
Beca30 from
The only way to do this is pay more????
I was constantly prompted to pay for more services. Once I received the notifications that my payment was submitted I was charged an extra $108.
Date published: 2023-02-16
Rated 5 out of 5 by
Chuck Ret from
Easy Peasy!
Super easy to fill out and file your taxes with this program! Completed it all in just a couple of hours!
Date published: 2023-02-16
Rated 5 out of 5 by
PREN2 from
turbo tax is awesome
MY EXPERIENCE WITH TURBO TAX WAS GOOD AND EASY TO USE
Date published: 2023-02-16
Rated 5 out of 5 by
Alley0303 from
TurboTax is Awesome
TurboTax is very user friendly and very helpful if question is confusing. I did speak with one of the live TurboTax experts and they were very helpful.
Date published: 2023-02-16
Rated 5 out of 5 by
JB1188 from
Love Turbp Tax
Very easy to follow instructions. Breezed right thru it
Date published: 2023-02-16
Rated 3 out of 5 by
Dgolf23 from
Misses Seemingly Simple Things
I've used Turbo Tax for years. I understand the upselling and the ads for other products. but at it's core the software needs to be simple and intuitive. It seems to be getting worse from year to year. Last year it keep trying to file a form for a small business, that I did not have. So i had to mail them in, because there was no way to get rid of the form. This year, It never asked me about 1095 A forms and let me proceed to file. Which was then rejected
Date published: 2023-02-16
Rated 5 out of 5 by
patsem from
Turbo Tax is a great Computer Program
I have used the Tax Reporting program since 2000, I have also been an employee of Intuit, for Quickin DOS and independent QuickBooks Advisor
All TurboTax® Offerings Reviews - Page 12791
Date published: 2023-02-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mr RJ2 from
Very Nice Job
It was a good process most experts were great. No glitchs.
Date published: 2023-02-16
Rated 3 out of 5 by
Ashxh from
TurboTax has a bad quirk
If you click on Deluxe Live Assist accidentally, you will be charged for it and will have no way to opt out of it without having to deal with assistance over the phone and waiting for a refund form. Other issues are fine, but the hidden fee for the State return was also a shock.
Date published: 2023-02-16
Rated 5 out of 5 by
gillesbeast from
Great experience
easy to use. Very straight forward when adding in a new business.
Date published: 2023-02-16
Rated 1 out of 5 by
Beca30 from
The only way to do this is pay more????
I was constantly prompted to pay for more services. Once I received the notifications that my payment was submitted I was charged an extra $108.
Date published: 2023-02-16
Rated 5 out of 5 by
Chuck Ret from
Easy Peasy!
Super easy to fill out and file your taxes with this program! Completed it all in just a couple of hours!
Date published: 2023-02-16
Rated 5 out of 5 by
PREN2 from
turbo tax is awesome
MY EXPERIENCE WITH TURBO TAX WAS GOOD AND EASY TO USE
Date published: 2023-02-16
Rated 5 out of 5 by
Alley0303 from
TurboTax is Awesome
TurboTax is very user friendly and very helpful if question is confusing. I did speak with one of the live TurboTax experts and they were very helpful.
Date published: 2023-02-16
Rated 5 out of 5 by
JB1188 from
Love Turbp Tax
Very easy to follow instructions. Breezed right thru it
Date published: 2023-02-16
Rated 3 out of 5 by
Dgolf23 from
Misses Seemingly Simple Things
I've used Turbo Tax for years. I understand the upselling and the ads for other products. but at it's core the software needs to be simple and intuitive. It seems to be getting worse from year to year. Last year it keep trying to file a form for a small business, that I did not have. So i had to mail them in, because there was no way to get rid of the form. This year, It never asked me about 1095 A forms and let me proceed to file. Which was then rejected
Date published: 2023-02-16
Rated 5 out of 5 by
patsem from
Turbo Tax is a great Computer Program
I have used the Tax Reporting program since 2000, I have also been an employee of Intuit, for Quickin DOS and independent QuickBooks Advisor
All TurboTax® Offerings Reviews - Page 12791
Date published: 2023-02-16