TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Great job Turbo Tax Thanks Turbo Tax. You guys are awesome. I have been doing my taxes flawlessly now.
Date published: 2021-02-23
Rated 2 out of 5 by from Did not like it Did not like it at all. Made us pay $120 in fees at the end. We could not chose to do the free version. Will not use again.
Date published: 2021-02-23
Rated 2 out of 5 by from A little confused! To many places where you weren't clear on what was wanted. You need to give more examples or what you mean. We're not tax attorneys you know.
Date published: 2021-02-23
Rated 5 out of 5 by from Every year, it gets better and better. We have used Turbo Tax for years. What started as a great way to transfer data from year to year has progressed to providing options. Options that are best for our current year. Best of all, no charge until we are satisfied. Even giving the option to change our minds on using the 1-1 service this year.
Date published: 2021-02-23
Rated 4 out of 5 by from Easy to use for Federal Returns. Federal was easy to use, but the state had very limited support or information.
Date published: 2021-02-23
Rated 5 out of 5 by from BEST EVER!! I like it because it's easy and I feel like they want me to get the best bang for my buck.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax Assessment I found Turbo Tax to be more difficult this time. Some of the questions like "have you bought any high priced items in Texas" could mean have you EVER bought any high priced items in Texas in your whole life. Very confusing.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Very helpful and clear communication. Definitely an improvement.
Date published: 2021-02-23
Rated 5 out of 5 by from Always an easy process!! I had some different tax situations this year and it didn't take me longer to do my taxes. I appreciate how easy TurboTax makes doing my taxes!!!
Date published: 2021-02-23
Rated 1 out of 5 by from Last time Pricing is way out of hand a simple return $40 sorry Turbo Tax you lost me for next year
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12791
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great job Turbo Tax Thanks Turbo Tax. You guys are awesome. I have been doing my taxes flawlessly now.
Date published: 2021-02-23
Rated 2 out of 5 by from Did not like it Did not like it at all. Made us pay $120 in fees at the end. We could not chose to do the free version. Will not use again.
Date published: 2021-02-23
Rated 2 out of 5 by from A little confused! To many places where you weren't clear on what was wanted. You need to give more examples or what you mean. We're not tax attorneys you know.
Date published: 2021-02-23
Rated 5 out of 5 by from Every year, it gets better and better. We have used Turbo Tax for years. What started as a great way to transfer data from year to year has progressed to providing options. Options that are best for our current year. Best of all, no charge until we are satisfied. Even giving the option to change our minds on using the 1-1 service this year.
Date published: 2021-02-23
Rated 4 out of 5 by from Easy to use for Federal Returns. Federal was easy to use, but the state had very limited support or information.
Date published: 2021-02-23
Rated 5 out of 5 by from BEST EVER!! I like it because it's easy and I feel like they want me to get the best bang for my buck.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax Assessment I found Turbo Tax to be more difficult this time. Some of the questions like "have you bought any high priced items in Texas" could mean have you EVER bought any high priced items in Texas in your whole life. Very confusing.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Very helpful and clear communication. Definitely an improvement.
Date published: 2021-02-23
Rated 5 out of 5 by from Always an easy process!! I had some different tax situations this year and it didn't take me longer to do my taxes. I appreciate how easy TurboTax makes doing my taxes!!!
Date published: 2021-02-23
Rated 1 out of 5 by from Last time Pricing is way out of hand a simple return $40 sorry Turbo Tax you lost me for next year
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12791