TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Nice Job It was a good process most experts were great. No glitchs.
Date published: 2023-02-16
Rated 3 out of 5 by from TurboTax has a bad quirk If you click on Deluxe Live Assist accidentally, you will be charged for it and will have no way to opt out of it without having to deal with assistance over the phone and waiting for a refund form. Other issues are fine, but the hidden fee for the State return was also a shock.
Date published: 2023-02-16
Rated 5 out of 5 by from Great experience easy to use. Very straight forward when adding in a new business.
Date published: 2023-02-16
Rated 1 out of 5 by from The only way to do this is pay more???? I was constantly prompted to pay for more services. Once I received the notifications that my payment was submitted I was charged an extra $108.
Date published: 2023-02-16
Rated 5 out of 5 by from Easy Peasy! Super easy to fill out and file your taxes with this program! Completed it all in just a couple of hours!
Date published: 2023-02-16
Rated 5 out of 5 by from turbo tax is awesome MY EXPERIENCE WITH TURBO TAX WAS GOOD AND EASY TO USE
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax is Awesome TurboTax is very user friendly and very helpful if question is confusing. I did speak with one of the live TurboTax experts and they were very helpful.
Date published: 2023-02-16
Rated 5 out of 5 by from Love Turbp Tax Very easy to follow instructions. Breezed right thru it
Date published: 2023-02-16
Rated 3 out of 5 by from Misses Seemingly Simple Things I've used Turbo Tax for years. I understand the upselling and the ads for other products. but at it's core the software needs to be simple and intuitive. It seems to be getting worse from year to year. Last year it keep trying to file a form for a small business, that I did not have. So i had to mail them in, because there was no way to get rid of the form. This year, It never asked me about 1095 A forms and let me proceed to file. Which was then rejected
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is a great Computer Program I have used the Tax Reporting program since 2000, I have also been an employee of Intuit, for Quickin DOS and independent QuickBooks Advisor
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12791
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Nice Job It was a good process most experts were great. No glitchs.
Date published: 2023-02-16
Rated 3 out of 5 by from TurboTax has a bad quirk If you click on Deluxe Live Assist accidentally, you will be charged for it and will have no way to opt out of it without having to deal with assistance over the phone and waiting for a refund form. Other issues are fine, but the hidden fee for the State return was also a shock.
Date published: 2023-02-16
Rated 5 out of 5 by from Great experience easy to use. Very straight forward when adding in a new business.
Date published: 2023-02-16
Rated 1 out of 5 by from The only way to do this is pay more???? I was constantly prompted to pay for more services. Once I received the notifications that my payment was submitted I was charged an extra $108.
Date published: 2023-02-16
Rated 5 out of 5 by from Easy Peasy! Super easy to fill out and file your taxes with this program! Completed it all in just a couple of hours!
Date published: 2023-02-16
Rated 5 out of 5 by from turbo tax is awesome MY EXPERIENCE WITH TURBO TAX WAS GOOD AND EASY TO USE
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax is Awesome TurboTax is very user friendly and very helpful if question is confusing. I did speak with one of the live TurboTax experts and they were very helpful.
Date published: 2023-02-16
Rated 5 out of 5 by from Love Turbp Tax Very easy to follow instructions. Breezed right thru it
Date published: 2023-02-16
Rated 3 out of 5 by from Misses Seemingly Simple Things I've used Turbo Tax for years. I understand the upselling and the ads for other products. but at it's core the software needs to be simple and intuitive. It seems to be getting worse from year to year. Last year it keep trying to file a form for a small business, that I did not have. So i had to mail them in, because there was no way to get rid of the form. This year, It never asked me about 1095 A forms and let me proceed to file. Which was then rejected
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is a great Computer Program I have used the Tax Reporting program since 2000, I have also been an employee of Intuit, for Quickin DOS and independent QuickBooks Advisor
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12791