TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax Live Assisted Deluxe is AWESOME! I've used Turbo Tax Basic for years as I didn't have much beyond the basics. This year was different with additional income and I needed assistance. I asked for the Live Assisted Deluxe and within one minute I received a call from someone. Eilene was so kind and shared my screen to review everything I was concerned about. She reassured me that I had completed my forms correctly. She is a consummate professional with over 40 years experience.
Date published: 2023-02-16
Rated 1 out of 5 by from Never received benefits Last year I did not receive audit representation or my 2021 tax return. My return was filed as head of household and I am married filing jointly and I didn't receive my return. I had to send the IRS my information and I was supposed to have audit help and I didn't.
Date published: 2023-02-16
Rated 5 out of 5 by from Taxginity Has Been Lost It was my first time "doing my taxes". I never understood what it meant or what I was supposed to do but two of my friends recommended I used Turbo Tax. The visual layout of the site was appealing, extremely appealing and it was easy for me to follow along. I really liked it and it was almost... fun? Thank you for making this such an enjoyable experience and I definitely will be using this again!
Date published: 2023-02-16
Rated 5 out of 5 by from Easy, Fast, Free Had our taxes done and filed in no time. Will use from now on.
Date published: 2023-02-16
Rated 1 out of 5 by from Excessive fees. YOU CAN FILE YOUR TAXES FOR FREE Horrible. excessive fees to file your taxes. A Processing fee is ridiculous.
Date published: 2023-02-16
Rated 5 out of 5 by from Great help I was struggling with information I had never had to put before but thanks to TurboTax live support I was able to fill out the information with ease
Date published: 2023-02-16
Rated 4 out of 5 by from Turbo Tax again This years' experience has been good. Last year a couple were electronically rejected and being final date to file I just mailed and ate the e-file charge.
Date published: 2023-02-16
Rated 5 out of 5 by from love turbo tax So easy to use yourself, I always do it myself love it
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax wins again! I have been using Turbo Tax for 10+ years. Every year the process gets easier and easier.
Date published: 2023-02-16
Rated 5 out of 5 by from goodqergqergergqergqergqergqer GREAT TIME IT WAS SO VERY VERY VERY BERY GOOD THANK HOU SO ,MIUVKJ
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12789
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Live Assisted Deluxe is AWESOME! I've used Turbo Tax Basic for years as I didn't have much beyond the basics. This year was different with additional income and I needed assistance. I asked for the Live Assisted Deluxe and within one minute I received a call from someone. Eilene was so kind and shared my screen to review everything I was concerned about. She reassured me that I had completed my forms correctly. She is a consummate professional with over 40 years experience.
Date published: 2023-02-16
Rated 1 out of 5 by from Never received benefits Last year I did not receive audit representation or my 2021 tax return. My return was filed as head of household and I am married filing jointly and I didn't receive my return. I had to send the IRS my information and I was supposed to have audit help and I didn't.
Date published: 2023-02-16
Rated 5 out of 5 by from Taxginity Has Been Lost It was my first time "doing my taxes". I never understood what it meant or what I was supposed to do but two of my friends recommended I used Turbo Tax. The visual layout of the site was appealing, extremely appealing and it was easy for me to follow along. I really liked it and it was almost... fun? Thank you for making this such an enjoyable experience and I definitely will be using this again!
Date published: 2023-02-16
Rated 5 out of 5 by from Easy, Fast, Free Had our taxes done and filed in no time. Will use from now on.
Date published: 2023-02-16
Rated 1 out of 5 by from Excessive fees. YOU CAN FILE YOUR TAXES FOR FREE Horrible. excessive fees to file your taxes. A Processing fee is ridiculous.
Date published: 2023-02-16
Rated 5 out of 5 by from Great help I was struggling with information I had never had to put before but thanks to TurboTax live support I was able to fill out the information with ease
Date published: 2023-02-16
Rated 4 out of 5 by from Turbo Tax again This years' experience has been good. Last year a couple were electronically rejected and being final date to file I just mailed and ate the e-file charge.
Date published: 2023-02-16
Rated 5 out of 5 by from love turbo tax So easy to use yourself, I always do it myself love it
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax wins again! I have been using Turbo Tax for 10+ years. Every year the process gets easier and easier.
Date published: 2023-02-16
Rated 5 out of 5 by from goodqergqergergqergqergqergqer GREAT TIME IT WAS SO VERY VERY VERY BERY GOOD THANK HOU SO ,MIUVKJ
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12789