TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
neo3504 from
Turbo Tax is Awesome!
It is very user friendly and have many options to get the maximum Tax Return possible. This is my 8th year with Turbo Tax and I'm planning to stay with them.
Date published: 2022-02-21
Rated 3 out of 5 by
FTTT from
MAJOR GLITCH
I received my TT 2021 CD and License Code months ago. My laptop, like most new machines, does not have a CD drive. I signed into my Intuit account expecting to be asked for my License Code. Instead, I was prompted to start my return. I spent 2 hours completing my returns only to be asked at the very end to pay for TT Deluxe ($119). I initiated a CHAT with a service rep to help me rectify the situation. They were of no help. Their guidance was to sign out of my account, sign back into the INSTALL website and HOPE that my returns would be saved in my INTUIT account and transfer the data. That did not happen and I was forced to go through the entire process of completing my returns a second time. INTUIT needs to have an option for customers to choose to receive a thumb drive instead of a CD. TurboTax should not be set up to prompt you to begin your returns until AFTER the software is downloaded. The way it is set up now, someone like me, who is expecting to be prompted for their LICENSE CODE (I assumed I would be asked at the end when I was prompted to pay for my State return) can complete two full returns only to lose all of the data.
Date published: 2022-02-21
Rated 5 out of 5 by
Zacmcc34 from
Turbo tax is awesome
They were straightforward and easy to use. Suggestions were helpful and didn't push too hard on the upgrades.
Date published: 2022-02-21
Rated 5 out of 5 by
Chrisbell38 from
You guys do a wonderful job
You guys do a wonderful job I recommend everyone to you guys
Date published: 2022-02-21
Rated 5 out of 5 by
MicOro from
Turbo Tax Helped!
There were some questions about a 1099R I didn't understand and Turbo Tax cleared them up for me and made filing a little less stressful.
Date published: 2022-02-21
Rated 5 out of 5 by
RayNC from
TurboTax is the best!
I've been using TurboTax for years and am always amazed how easier it gets each year. Even though I have not needed to use the TurboTax Live Expert, I feel very comparable knowing that they are available.
Date published: 2022-02-21
Rated 4 out of 5 by
TBONE6561 from
EASY TOO USE
EASY TO USE WILL TELL FAMLY AND FRENDS ADOUT HOW EASY
Date published: 2022-02-21
Rated 5 out of 5 by
onetaxpayer from
Love TurboTax!
Super easy to use, it walks you thorough each step. Very thorough with questions they ask.
Date published: 2022-02-21
Rated 5 out of 5 by
cam1111111 from
awesome
Awesome easy to use. 1st time filer. thanks for your service
Date published: 2022-02-21
Rated 5 out of 5 by
Pipe956 from
TurboTax it's Great!!!!
I recommend TurboTax, it's Fast and clear. They assist you on the process/
All TurboTax® Offerings Reviews - Page 12787
Date published: 2022-02-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
neo3504 from
Turbo Tax is Awesome!
It is very user friendly and have many options to get the maximum Tax Return possible. This is my 8th year with Turbo Tax and I'm planning to stay with them.
Date published: 2022-02-21
Rated 3 out of 5 by
FTTT from
MAJOR GLITCH
I received my TT 2021 CD and License Code months ago. My laptop, like most new machines, does not have a CD drive. I signed into my Intuit account expecting to be asked for my License Code. Instead, I was prompted to start my return. I spent 2 hours completing my returns only to be asked at the very end to pay for TT Deluxe ($119). I initiated a CHAT with a service rep to help me rectify the situation. They were of no help. Their guidance was to sign out of my account, sign back into the INSTALL website and HOPE that my returns would be saved in my INTUIT account and transfer the data. That did not happen and I was forced to go through the entire process of completing my returns a second time. INTUIT needs to have an option for customers to choose to receive a thumb drive instead of a CD. TurboTax should not be set up to prompt you to begin your returns until AFTER the software is downloaded. The way it is set up now, someone like me, who is expecting to be prompted for their LICENSE CODE (I assumed I would be asked at the end when I was prompted to pay for my State return) can complete two full returns only to lose all of the data.
Date published: 2022-02-21
Rated 5 out of 5 by
Zacmcc34 from
Turbo tax is awesome
They were straightforward and easy to use. Suggestions were helpful and didn't push too hard on the upgrades.
Date published: 2022-02-21
Rated 5 out of 5 by
Chrisbell38 from
You guys do a wonderful job
You guys do a wonderful job I recommend everyone to you guys
Date published: 2022-02-21
Rated 5 out of 5 by
MicOro from
Turbo Tax Helped!
There were some questions about a 1099R I didn't understand and Turbo Tax cleared them up for me and made filing a little less stressful.
Date published: 2022-02-21
Rated 5 out of 5 by
RayNC from
TurboTax is the best!
I've been using TurboTax for years and am always amazed how easier it gets each year. Even though I have not needed to use the TurboTax Live Expert, I feel very comparable knowing that they are available.
Date published: 2022-02-21
Rated 4 out of 5 by
TBONE6561 from
EASY TOO USE
EASY TO USE WILL TELL FAMLY AND FRENDS ADOUT HOW EASY
Date published: 2022-02-21
Rated 5 out of 5 by
onetaxpayer from
Love TurboTax!
Super easy to use, it walks you thorough each step. Very thorough with questions they ask.
Date published: 2022-02-21
Rated 5 out of 5 by
cam1111111 from
awesome
Awesome easy to use. 1st time filer. thanks for your service
Date published: 2022-02-21
Rated 5 out of 5 by
Pipe956 from
TurboTax it's Great!!!!
I recommend TurboTax, it's Fast and clear. They assist you on the process/
All TurboTax® Offerings Reviews - Page 12787
Date published: 2022-02-21