TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is Awesome! It is very user friendly and have many options to get the maximum Tax Return possible. This is my 8th year with Turbo Tax and I'm planning to stay with them.
Date published: 2022-02-21
Rated 3 out of 5 by from MAJOR GLITCH I received my TT 2021 CD and License Code months ago. My laptop, like most new machines, does not have a CD drive. I signed into my Intuit account expecting to be asked for my License Code. Instead, I was prompted to start my return. I spent 2 hours completing my returns only to be asked at the very end to pay for TT Deluxe ($119). I initiated a CHAT with a service rep to help me rectify the situation. They were of no help. Their guidance was to sign out of my account, sign back into the INSTALL website and HOPE that my returns would be saved in my INTUIT account and transfer the data. That did not happen and I was forced to go through the entire process of completing my returns a second time. INTUIT needs to have an option for customers to choose to receive a thumb drive instead of a CD. TurboTax should not be set up to prompt you to begin your returns until AFTER the software is downloaded. The way it is set up now, someone like me, who is expecting to be prompted for their LICENSE CODE (I assumed I would be asked at the end when I was prompted to pay for my State return) can complete two full returns only to lose all of the data.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is awesome They were straightforward and easy to use. Suggestions were helpful and didn't push too hard on the upgrades.
Date published: 2022-02-21
Rated 5 out of 5 by from You guys do a wonderful job You guys do a wonderful job I recommend everyone to you guys
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax Helped! There were some questions about a 1099R I didn't understand and Turbo Tax cleared them up for me and made filing a little less stressful.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is the best! I've been using TurboTax for years and am always amazed how easier it gets each year. Even though I have not needed to use the TurboTax Live Expert, I feel very comparable knowing that they are available.
Date published: 2022-02-21
Rated 4 out of 5 by from EASY TOO USE EASY TO USE WILL TELL FAMLY AND FRENDS ADOUT HOW EASY
Date published: 2022-02-21
Rated 5 out of 5 by from Love TurboTax! Super easy to use, it walks you thorough each step. Very thorough with questions they ask.
Date published: 2022-02-21
Rated 5 out of 5 by from awesome Awesome easy to use. 1st time filer. thanks for your service
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax it's Great!!!! I recommend TurboTax, it's Fast and clear. They assist you on the process/
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 12787
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! It is very user friendly and have many options to get the maximum Tax Return possible. This is my 8th year with Turbo Tax and I'm planning to stay with them.
Date published: 2022-02-21
Rated 3 out of 5 by from MAJOR GLITCH I received my TT 2021 CD and License Code months ago. My laptop, like most new machines, does not have a CD drive. I signed into my Intuit account expecting to be asked for my License Code. Instead, I was prompted to start my return. I spent 2 hours completing my returns only to be asked at the very end to pay for TT Deluxe ($119). I initiated a CHAT with a service rep to help me rectify the situation. They were of no help. Their guidance was to sign out of my account, sign back into the INSTALL website and HOPE that my returns would be saved in my INTUIT account and transfer the data. That did not happen and I was forced to go through the entire process of completing my returns a second time. INTUIT needs to have an option for customers to choose to receive a thumb drive instead of a CD. TurboTax should not be set up to prompt you to begin your returns until AFTER the software is downloaded. The way it is set up now, someone like me, who is expecting to be prompted for their LICENSE CODE (I assumed I would be asked at the end when I was prompted to pay for my State return) can complete two full returns only to lose all of the data.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is awesome They were straightforward and easy to use. Suggestions were helpful and didn't push too hard on the upgrades.
Date published: 2022-02-21
Rated 5 out of 5 by from You guys do a wonderful job You guys do a wonderful job I recommend everyone to you guys
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax Helped! There were some questions about a 1099R I didn't understand and Turbo Tax cleared them up for me and made filing a little less stressful.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is the best! I've been using TurboTax for years and am always amazed how easier it gets each year. Even though I have not needed to use the TurboTax Live Expert, I feel very comparable knowing that they are available.
Date published: 2022-02-21
Rated 4 out of 5 by from EASY TOO USE EASY TO USE WILL TELL FAMLY AND FRENDS ADOUT HOW EASY
Date published: 2022-02-21
Rated 5 out of 5 by from Love TurboTax! Super easy to use, it walks you thorough each step. Very thorough with questions they ask.
Date published: 2022-02-21
Rated 5 out of 5 by from awesome Awesome easy to use. 1st time filer. thanks for your service
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax it's Great!!!! I recommend TurboTax, it's Fast and clear. They assist you on the process/
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 12787