TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Not Completely User Friendly TurboTax box numbers do NOT correctly match all the box numbers on the Form CSA 1099R. TurboTax does not handle the NJ Pension Exclusion properly and uses jargon that is technical and not in plain English. When errors are found, it just lists the form # and does not explain to you how to find that form.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax Live is WELL worth the monay First time using Turbo Tax Live. This was the most positive experience we have ever had with a Tax prep service. Angela who did our return was AMAZING!
Date published: 2022-03-06
Rated 5 out of 5 by from So much smoother this year, big improvement! Still an amazing chore, but in the end studying what one did for the last year is always good to do!
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was awesome Easy to use, very thorough. I will use again next year.
Date published: 2022-03-06
Rated 3 out of 5 by from Slow always trying to sell you upgrades Works well when you are not trying to up sell, see you next year
Date published: 2022-03-06
Rated 4 out of 5 by from TurboTax was pretty easy User friendly, but a little pricey to file both fed and state. You should be able to file both for the $59
Date published: 2022-03-06
Rated 5 out of 5 by from Excellent tools I have the help from a agent and was perfect,made everything easy.
Date published: 2022-03-06
Rated 4 out of 5 by from pretty good a little snafu with box 14 that caused some confusion, otherwise alright. A breakdown with my effective tax rate would have been nice
Date published: 2022-03-06
Rated 2 out of 5 by from do better please stop making people pay to do the most basic of taxes. People just using your site and advertisements should be plenty
Date published: 2022-03-06
Rated 5 out of 5 by from i like turbo tax...used it for last 10 years good service.....i like how it walks you thru the process.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 12785
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not Completely User Friendly TurboTax box numbers do NOT correctly match all the box numbers on the Form CSA 1099R. TurboTax does not handle the NJ Pension Exclusion properly and uses jargon that is technical and not in plain English. When errors are found, it just lists the form # and does not explain to you how to find that form.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax Live is WELL worth the monay First time using Turbo Tax Live. This was the most positive experience we have ever had with a Tax prep service. Angela who did our return was AMAZING!
Date published: 2022-03-06
Rated 5 out of 5 by from So much smoother this year, big improvement! Still an amazing chore, but in the end studying what one did for the last year is always good to do!
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was awesome Easy to use, very thorough. I will use again next year.
Date published: 2022-03-06
Rated 3 out of 5 by from Slow always trying to sell you upgrades Works well when you are not trying to up sell, see you next year
Date published: 2022-03-06
Rated 4 out of 5 by from TurboTax was pretty easy User friendly, but a little pricey to file both fed and state. You should be able to file both for the $59
Date published: 2022-03-06
Rated 5 out of 5 by from Excellent tools I have the help from a agent and was perfect,made everything easy.
Date published: 2022-03-06
Rated 4 out of 5 by from pretty good a little snafu with box 14 that caused some confusion, otherwise alright. A breakdown with my effective tax rate would have been nice
Date published: 2022-03-06
Rated 2 out of 5 by from do better please stop making people pay to do the most basic of taxes. People just using your site and advertisements should be plenty
Date published: 2022-03-06
Rated 5 out of 5 by from i like turbo tax...used it for last 10 years good service.....i like how it walks you thru the process.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 12785