TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Simple and helpful! It is easy to use and there is lots of explanation and help along the way.
Date published: 2021-02-23
Rated 3 out of 5 by from The software is good, the upselling is increasing Post title. I don't need to decline the same product 6 times during my filing. I pay the money to use TT because I like that it sucks in forms and saves me time. This year the upsell frequency is pushing me closer to other platforms which cost less (or nothing) and dont try to upsell me between every step. JS.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax is awesome but charge to much! The application is good but cost is too expensive! Why do they charge to deduct the cost of using application from your refund? So they charge to file and then charge for using the option to have refund deducted from your tax refund
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is my reliable resource! This is an amazing website to file and be guided through the filing process. It's full of information if there are any questions there is always a way to find the information needed. I have used this for 3 consecutive years and am happy to say I would not file with anyone else. This gives me knowledge, understanding and helps me save as I am learning. TurboTax is Awesome! :)
Date published: 2021-02-23
Rated 5 out of 5 by from Excellent This is my first time filing taxes, and so far all the agents I've communicated with are above and beyond with their customer support. I have nothing bad to say, literally excellent. The lady who assisted me was determined to figure out the issue.
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX I have used turbo tax program for the past 8 year and I have recommended to my friends as well. I really like it.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is a life saver!!!!! I have been using Turbo Tax these last few years and they have been a huge life saver & huge time saver for me!!! I recommend Turbo Tax for everyone out there & especially people who are filing their taxes for the first time!!! They literally take you step by step & make it so simple & fast!!!
Date published: 2021-02-23
Rated 1 out of 5 by from STATE AZ TAX NEVER TESTED Its absolutely worthless. Keeps requiring pdf attachments when a zero value is in specified field. Its so bad. Embarrassing its this bad.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome...Awesome! Very awesome experience! The help is there when you need it!
Date published: 2021-02-23
Rated 3 out of 5 by from good service I've always used Turbotax to fil my taxes and it's great. I usually choose the "free filing option", quotations b/c it usually comes out to a $50 charge. I did the same thing this year for my 2020 return and I was charged $110 with no cheaper or different filing options. I was slightly disappointed b/c that's a big difference in charges and my filing was no different this year from any other year.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12779
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and helpful! It is easy to use and there is lots of explanation and help along the way.
Date published: 2021-02-23
Rated 3 out of 5 by from The software is good, the upselling is increasing Post title. I don't need to decline the same product 6 times during my filing. I pay the money to use TT because I like that it sucks in forms and saves me time. This year the upsell frequency is pushing me closer to other platforms which cost less (or nothing) and dont try to upsell me between every step. JS.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax is awesome but charge to much! The application is good but cost is too expensive! Why do they charge to deduct the cost of using application from your refund? So they charge to file and then charge for using the option to have refund deducted from your tax refund
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is my reliable resource! This is an amazing website to file and be guided through the filing process. It's full of information if there are any questions there is always a way to find the information needed. I have used this for 3 consecutive years and am happy to say I would not file with anyone else. This gives me knowledge, understanding and helps me save as I am learning. TurboTax is Awesome! :)
Date published: 2021-02-23
Rated 5 out of 5 by from Excellent This is my first time filing taxes, and so far all the agents I've communicated with are above and beyond with their customer support. I have nothing bad to say, literally excellent. The lady who assisted me was determined to figure out the issue.
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX I have used turbo tax program for the past 8 year and I have recommended to my friends as well. I really like it.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is a life saver!!!!! I have been using Turbo Tax these last few years and they have been a huge life saver & huge time saver for me!!! I recommend Turbo Tax for everyone out there & especially people who are filing their taxes for the first time!!! They literally take you step by step & make it so simple & fast!!!
Date published: 2021-02-23
Rated 1 out of 5 by from STATE AZ TAX NEVER TESTED Its absolutely worthless. Keeps requiring pdf attachments when a zero value is in specified field. Its so bad. Embarrassing its this bad.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome...Awesome! Very awesome experience! The help is there when you need it!
Date published: 2021-02-23
Rated 3 out of 5 by from good service I've always used Turbotax to fil my taxes and it's great. I usually choose the "free filing option", quotations b/c it usually comes out to a $50 charge. I did the same thing this year for my 2020 return and I was charged $110 with no cheaper or different filing options. I was slightly disappointed b/c that's a big difference in charges and my filing was no different this year from any other year.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12779