TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is awesome Very easy to do taxes as they walk you through everything.
Date published: 2021-02-15
Rated 5 out of 5 by from The best way to do your taxes It was quick and easy. I have used turbo tax for 5 years now.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is Awesome I was not sure if I would use this for our taxes which are normally done by an accountant. I'm so glad I used this because I felt comfortable and confident in using it. thank you
Date published: 2021-02-15
Rated 5 out of 5 by from awesome great great great easy easy easy love the smooth steps to get it done
Date published: 2021-02-15
Rated 5 out of 5 by from Wonderful way to do your taxes Both Regina and Susanna were wonderful and had all the knowledge needed for us to file with out any problem
Date published: 2021-02-15
Rated 3 out of 5 by from Constructive Criticism It is becoming increasingly difficult to use Turbo Tax because Turbo Tax expects the customer to know more and more as each year goes by. This is especially true when the tax situation becomes more complex. "We will guide you through" is not really true anymore. Please, Turbo Tax, go back to the old way! The customer knows nothing!
Date published: 2021-02-15
Rated 5 out of 5 by from Taxes done easy TurboTax makes doing taxes easy to learn and cheaper to do with their free program. I've been using TurboTax since I first began working and will continue using them every year to file my taxes. They always help find me the most for my refund.
Date published: 2021-02-15
Rated 5 out of 5 by from turbo tax has done all my taxes for years. this has been my only tax preparer for years and I have had no problems.
Date published: 2021-02-15
Rated 5 out of 5 by from Love April 15th As always, easy to use for my basic return. Covers everything. Reasonable cost.
Date published: 2021-02-15
Rated 3 out of 5 by from Better Instructions We bought this program at Sam's and downloaded it. No problems. Everything went smooth until they wanted payment. We thought we had already paid for the program and didn't want to pay for it twice. We looked for answers online and couldn't find any. We called customer service, make sure you say CD problems. The short version is we needed to pay the state filing fee. The problem when asked for payment it isn't clear what you are paying for or how much until you enter all your credit card information. It would have been so much easier if they would have just stated that "at this time you will pay the state filing fee". It is just unclear what you are paying for.
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12776
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is awesome Very easy to do taxes as they walk you through everything.
Date published: 2021-02-15
Rated 5 out of 5 by from The best way to do your taxes It was quick and easy. I have used turbo tax for 5 years now.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is Awesome I was not sure if I would use this for our taxes which are normally done by an accountant. I'm so glad I used this because I felt comfortable and confident in using it. thank you
Date published: 2021-02-15
Rated 5 out of 5 by from awesome great great great easy easy easy love the smooth steps to get it done
Date published: 2021-02-15
Rated 5 out of 5 by from Wonderful way to do your taxes Both Regina and Susanna were wonderful and had all the knowledge needed for us to file with out any problem
Date published: 2021-02-15
Rated 3 out of 5 by from Constructive Criticism It is becoming increasingly difficult to use Turbo Tax because Turbo Tax expects the customer to know more and more as each year goes by. This is especially true when the tax situation becomes more complex. "We will guide you through" is not really true anymore. Please, Turbo Tax, go back to the old way! The customer knows nothing!
Date published: 2021-02-15
Rated 5 out of 5 by from Taxes done easy TurboTax makes doing taxes easy to learn and cheaper to do with their free program. I've been using TurboTax since I first began working and will continue using them every year to file my taxes. They always help find me the most for my refund.
Date published: 2021-02-15
Rated 5 out of 5 by from turbo tax has done all my taxes for years. this has been my only tax preparer for years and I have had no problems.
Date published: 2021-02-15
Rated 5 out of 5 by from Love April 15th As always, easy to use for my basic return. Covers everything. Reasonable cost.
Date published: 2021-02-15
Rated 3 out of 5 by from Better Instructions We bought this program at Sam's and downloaded it. No problems. Everything went smooth until they wanted payment. We thought we had already paid for the program and didn't want to pay for it twice. We looked for answers online and couldn't find any. We called customer service, make sure you say CD problems. The short version is we needed to pay the state filing fee. The problem when asked for payment it isn't clear what you are paying for or how much until you enter all your credit card information. It would have been so much easier if they would have just stated that "at this time you will pay the state filing fee". It is just unclear what you are paying for.
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12776