TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Ronghua Song from
Best
Reliable good product and easy to use the best best best product
Date published: 2022-03-13
Rated 3 out of 5 by
DeltaGeekOPK from
W-2 Entry Screen is Kludgy
Much of the experience is what I've come to expect from TurboTax (having used it for many years), except... What is going on with the W-2 entry screen?! Tabbing between entry fields takes 5-10 seconds per field, and once typing into the field, characters appear only after a 3- to 5-second delay. This is a horrible user experience, especially when entering critical data with accuracy. Change it, or you'll find many users switching to HR Block, et al.
Date published: 2022-03-13
Rated 3 out of 5 by
Billk02 from
Not as good as prior years
Much less intitiative this year. Had to recognize on my own that the child tax credit was missing due to gov payments. Almost lost out on thousands of dollars. Suggest exand the opportunity compare more than just the previous year. Would be great if could compare last 5 years if used the product consistently.
Date published: 2022-03-13
Rated 4 out of 5 by
Den64 from
wishing for audit advice
This program was remarkably easy to use and informative. I wish you offered the audit advice for business products that you offer for your other tax preparation products.
Date published: 2022-03-13
Rated 5 out of 5 by
Yazda from
TurboTax is Great!
As I've used Turbo Tax for years from the boxes to online, what I'm most impressed with is that Ease of Use is maintained even though the Functionality has improved immensely. The ability to get answers to questions in real time as you are completing the forms is very helpful and e-filing is just so cool.
Date published: 2022-03-13
Rated 5 out of 5 by
Melissa54889 from
Turbo Tax!
I love how quick and easy this was! I didn't have to do any math at all. All I had to do was take a photo of my w-2 and answer a few questions
Date published: 2022-03-13
Rated 5 out of 5 by
Jacoooooooo from
Really good if you feel like doing it yourself
Just realizing how accountants didn't do my taxes properly in the past was worth the money.
Date published: 2022-03-13
Rated 4 out of 5 by
JulBi from
I'm happy withTurboTax
Turbo tax is user friendly. I found several years ago that if I stick to it, it will download previous info from previous year to compare. I find it helpful. Plus it allows me to walk through each step.
Date published: 2022-03-13
Rated 4 out of 5 by
allan18 from
Great!
Spoke with a helpful agent who guided me through my return.
Date published: 2022-03-13
Rated 5 out of 5 by
null from
It is great
I loved working with Amy she really saved me so much I would use her again next year
All TurboTax® Offerings Reviews - Page 12770
Date published: 2022-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Ronghua Song from
Best
Reliable good product and easy to use the best best best product
Date published: 2022-03-13
Rated 3 out of 5 by
DeltaGeekOPK from
W-2 Entry Screen is Kludgy
Much of the experience is what I've come to expect from TurboTax (having used it for many years), except... What is going on with the W-2 entry screen?! Tabbing between entry fields takes 5-10 seconds per field, and once typing into the field, characters appear only after a 3- to 5-second delay. This is a horrible user experience, especially when entering critical data with accuracy. Change it, or you'll find many users switching to HR Block, et al.
Date published: 2022-03-13
Rated 3 out of 5 by
Billk02 from
Not as good as prior years
Much less intitiative this year. Had to recognize on my own that the child tax credit was missing due to gov payments. Almost lost out on thousands of dollars. Suggest exand the opportunity compare more than just the previous year. Would be great if could compare last 5 years if used the product consistently.
Date published: 2022-03-13
Rated 4 out of 5 by
Den64 from
wishing for audit advice
This program was remarkably easy to use and informative. I wish you offered the audit advice for business products that you offer for your other tax preparation products.
Date published: 2022-03-13
Rated 5 out of 5 by
Yazda from
TurboTax is Great!
As I've used Turbo Tax for years from the boxes to online, what I'm most impressed with is that Ease of Use is maintained even though the Functionality has improved immensely. The ability to get answers to questions in real time as you are completing the forms is very helpful and e-filing is just so cool.
Date published: 2022-03-13
Rated 5 out of 5 by
Melissa54889 from
Turbo Tax!
I love how quick and easy this was! I didn't have to do any math at all. All I had to do was take a photo of my w-2 and answer a few questions
Date published: 2022-03-13
Rated 5 out of 5 by
Jacoooooooo from
Really good if you feel like doing it yourself
Just realizing how accountants didn't do my taxes properly in the past was worth the money.
Date published: 2022-03-13
Rated 4 out of 5 by
JulBi from
I'm happy withTurboTax
Turbo tax is user friendly. I found several years ago that if I stick to it, it will download previous info from previous year to compare. I find it helpful. Plus it allows me to walk through each step.
Date published: 2022-03-13
Rated 4 out of 5 by
allan18 from
Great!
Spoke with a helpful agent who guided me through my return.
Date published: 2022-03-13
Rated 5 out of 5 by
null from
It is great
I loved working with Amy she really saved me so much I would use her again next year
All TurboTax® Offerings Reviews - Page 12770
Date published: 2022-03-13