TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is Awesome I've been doing taxes or years, Turbo Tax makes it easy to navigate through their program, does the work for you, and can't beat the protection it offers, Love using TurboTax for my family taxes.
Date published: 2023-02-04
Rated 5 out of 5 by from a customer since 2013 i have been using turbo tax since 2013, i love the service and its cheaper than going to a tax preparation company or person
Date published: 2023-02-04
Rated 3 out of 5 by from Turbo Tax is not as easy to use as in the past! 1. Starting the tax input process is more difficult---I type in my own info rather than have Turbo Tax locate and enter it. It's more difficult to get to that page. 2. Turbo Tax asks for ID (driver's license or state ID) rather than Identity Protection Pin. I submitted our driver's license numbers and dates, but then my e-file taxes were rejected twice because I didn't include the right Identity Protection Pins. Still working on that a 3rd time! If a pin is required Turbo Tax should have that as a choice in the ID section. 3. Tying in Credit Karma prevents the e-file process from operating smoothly. Just stick to taxes! 4. Turbo Tax is not as easy to use at it's always been!
Date published: 2023-02-04
Rated 5 out of 5 by from Turbo Tax is great! User friendly. Very helpful. I had confidence in filing.
Date published: 2023-02-04
Rated 5 out of 5 by from TurboTax Shows Love. Very simple to use, just read and follow along and Turbo tells you everything you need to know. Thank You TurboTax You coo mane.
Date published: 2023-02-04
Rated 5 out of 5 by from TurboTax is the best! It's so worth the $139. I worked with Kimberly, one of the tax specialists and she was so knowledgeable and helpful. Answered all my questions, really set my mind at ease. Besides great customer service...just all around easy way to file. Always has been. Seems to get better year after year.
Date published: 2023-02-04
Rated 1 out of 5 by from Watch out for hidden "deluxe" fees! The "deluxe" fees pricing is deceitful. Let me know straight up how much TOTAL it will be to upgrade. You say $39. $39 for Federal, $39 for State, and don't forget the mystery $44!
Date published: 2023-02-04
Rated 5 out of 5 by from Awesome wonderful filing experience.......................
Date published: 2023-02-04
Rated 5 out of 5 by from I love some turbo tax Cheap fast and super easy, tax pros are also great
Date published: 2023-02-04
Rated 5 out of 5 by from TurboTax-Great! Easy to follow directions. Great explanation for questions. Overall, user friendly and I really like the ease of uploading documents.
Date published: 2023-02-04
All TurboTax® Offerings Reviews - Page 12769
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome I've been doing taxes or years, Turbo Tax makes it easy to navigate through their program, does the work for you, and can't beat the protection it offers, Love using TurboTax for my family taxes.
Date published: 2023-02-04
Rated 5 out of 5 by from a customer since 2013 i have been using turbo tax since 2013, i love the service and its cheaper than going to a tax preparation company or person
Date published: 2023-02-04
Rated 3 out of 5 by from Turbo Tax is not as easy to use as in the past! 1. Starting the tax input process is more difficult---I type in my own info rather than have Turbo Tax locate and enter it. It's more difficult to get to that page. 2. Turbo Tax asks for ID (driver's license or state ID) rather than Identity Protection Pin. I submitted our driver's license numbers and dates, but then my e-file taxes were rejected twice because I didn't include the right Identity Protection Pins. Still working on that a 3rd time! If a pin is required Turbo Tax should have that as a choice in the ID section. 3. Tying in Credit Karma prevents the e-file process from operating smoothly. Just stick to taxes! 4. Turbo Tax is not as easy to use at it's always been!
Date published: 2023-02-04
Rated 5 out of 5 by from Turbo Tax is great! User friendly. Very helpful. I had confidence in filing.
Date published: 2023-02-04
Rated 5 out of 5 by from TurboTax Shows Love. Very simple to use, just read and follow along and Turbo tells you everything you need to know. Thank You TurboTax You coo mane.
Date published: 2023-02-04
Rated 5 out of 5 by from TurboTax is the best! It's so worth the $139. I worked with Kimberly, one of the tax specialists and she was so knowledgeable and helpful. Answered all my questions, really set my mind at ease. Besides great customer service...just all around easy way to file. Always has been. Seems to get better year after year.
Date published: 2023-02-04
Rated 1 out of 5 by from Watch out for hidden "deluxe" fees! The "deluxe" fees pricing is deceitful. Let me know straight up how much TOTAL it will be to upgrade. You say $39. $39 for Federal, $39 for State, and don't forget the mystery $44!
Date published: 2023-02-04
Rated 5 out of 5 by from Awesome wonderful filing experience.......................
Date published: 2023-02-04
Rated 5 out of 5 by from I love some turbo tax Cheap fast and super easy, tax pros are also great
Date published: 2023-02-04
Rated 5 out of 5 by from TurboTax-Great! Easy to follow directions. Great explanation for questions. Overall, user friendly and I really like the ease of uploading documents.
Date published: 2023-02-04
All TurboTax® Offerings Reviews - Page 12769