TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Student
Rated 5 out of 5 by from Turbo Tax is the best. #1 My experience was wonderful. The software was the best. It has a very professional setup.
Date published: 2021-02-16
Rated 4 out of 5 by from TurboTax Works Great! Easy to use. Gives all the deductions and credits.
Date published: 2021-02-16
Rated 5 out of 5 by from awesome awesome working with you you all really get us our best returns
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is great !! First time I used them .I will use them every year.
Date published: 2021-02-16
Rated 5 out of 5 by from TURBO TAX IS EXCELLANT TURBO TAX PROVIDED ME EXCELLANT SERVICE. POROVIDED ME WITH THE ABILITY TO COMPLETE THE TASK WITHOUT THE AID OF AN EXPERT.
Date published: 2021-02-16
Rated 5 out of 5 by from Another successful filing year!! I have been filing my yearly taxes with Turbo Tax since 2011. I remained completely satisfied! I was new to filing my own taxes in 2011 but I wouldn't do it any other way now.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax rocks I loved how simple and easy it was 6/5 stars highly recommend
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax is easy to use Turbo tax is easy and very friendly to use to add the information and guide you through the process
Date published: 2021-02-16
Rated 2 out of 5 by from TurboTax let me down this year Been using TurboTax for years and normally love it. This year, it messed up my Mortgage Interest. In its super-duper-final check it said I needed to revisit -- so I did. I re-entered my information as I received on my 1098s. Then it recalculated and said I was receiving a refund, when 90% of the time I was not. After careful review of the 1040 and Schedule A and other forms, I saw TurboTax included a mortgage owner from my prior year (2019) filing! One I had manually erased! Example: it originally showed 3 lenders (consistent with 2019) -- lenders A, B, C. I removed lender C for current year (2020). At the end, it not only brought lender C back in, Turbo Tax also populated lender C's info with lender B's data! This literally doubled the amount of mortgage insurance I paid. I had to go back and delete it AGAIN. Very disappointed.
Date published: 2021-02-16
Rated 4 out of 5 by from Amazing website, except the hidden fees This is super easy to use and very simple to file. Makes the headache of taxes go away completely. My only complaint is I had to pay, basically against my will, an extra $40 to buy the deluxe version because I had an HSA through my company. Then on top of that, if I wanted to take that out of my tax refund so I wouldn't have to do anything extra, they wanted another $40 for "processing". So $80 total in hidden fee if you have an HSA.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12765
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the best. #1 My experience was wonderful. The software was the best. It has a very professional setup.
Date published: 2021-02-16
Rated 4 out of 5 by from TurboTax Works Great! Easy to use. Gives all the deductions and credits.
Date published: 2021-02-16
Rated 5 out of 5 by from awesome awesome working with you you all really get us our best returns
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is great !! First time I used them .I will use them every year.
Date published: 2021-02-16
Rated 5 out of 5 by from TURBO TAX IS EXCELLANT TURBO TAX PROVIDED ME EXCELLANT SERVICE. POROVIDED ME WITH THE ABILITY TO COMPLETE THE TASK WITHOUT THE AID OF AN EXPERT.
Date published: 2021-02-16
Rated 5 out of 5 by from Another successful filing year!! I have been filing my yearly taxes with Turbo Tax since 2011. I remained completely satisfied! I was new to filing my own taxes in 2011 but I wouldn't do it any other way now.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax rocks I loved how simple and easy it was 6/5 stars highly recommend
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax is easy to use Turbo tax is easy and very friendly to use to add the information and guide you through the process
Date published: 2021-02-16
Rated 2 out of 5 by from TurboTax let me down this year Been using TurboTax for years and normally love it. This year, it messed up my Mortgage Interest. In its super-duper-final check it said I needed to revisit -- so I did. I re-entered my information as I received on my 1098s. Then it recalculated and said I was receiving a refund, when 90% of the time I was not. After careful review of the 1040 and Schedule A and other forms, I saw TurboTax included a mortgage owner from my prior year (2019) filing! One I had manually erased! Example: it originally showed 3 lenders (consistent with 2019) -- lenders A, B, C. I removed lender C for current year (2020). At the end, it not only brought lender C back in, Turbo Tax also populated lender C's info with lender B's data! This literally doubled the amount of mortgage insurance I paid. I had to go back and delete it AGAIN. Very disappointed.
Date published: 2021-02-16
Rated 4 out of 5 by from Amazing website, except the hidden fees This is super easy to use and very simple to file. Makes the headache of taxes go away completely. My only complaint is I had to pay, basically against my will, an extra $40 to buy the deluxe version because I had an HSA through my company. Then on top of that, if I wanted to take that out of my tax refund so I wouldn't have to do anything extra, they wanted another $40 for "processing". So $80 total in hidden fee if you have an HSA.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12765