TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
JDB8957 from
Great service
I use them all the time and never have a problem and if I do they help me to fix it
Date published: 2023-02-16
Rated 4 out of 5 by
Davieb610 from
Great
It is a great tool. The recourse is a good way to do it yourself
Date published: 2023-02-16
Rated 5 out of 5 by
Katt15 from
Turbo tax is awesome
Turbo tax is awesome needed my return amended and they were awesome !
Date published: 2023-02-16
Rated 4 out of 5 by
L C Cow from
user friendly
using it for many years and will continue to do so.
Date published: 2023-02-16
Rated 1 out of 5 by
Ken in Davis from
TurboTax left hand doesn't know what right hand is
Late last year I responded to an email from Intuit offering the 2022 turbo tax premier at a substantially reduced price. I bought it. Now I've taken a day and a half to enter all my tax information but I wanted to speak to a CPA before filing as I always have in the 7 years I've been using turbo tax. I called (800) 446-8848 and spoke with a "tax expert" (not a CPA or EA) who said that the option wasn't available because I bought a "downloaded version." Well, either the tax expert didn't know what he was talking about or Intuit has ditched its customer service standards from the past. I'm more than a little disappointed.
Date published: 2023-02-16
Rated 3 out of 5 by
NJSouth from
I LIKE TURBOTAX but....
I like using TurboTax since the system is very informative and helpful when filing. However, I had questions at two spots along the process and when contact the agent in the chat the agent was not familiar with the tax laws for the current year. I had to be explaining it to them and it was things I beleive the agent should have known and been aware of.
Date published: 2023-02-16
Rated 5 out of 5 by
Gman7770 from
Great tax software
TurboTax is so easy. Stores all my info. Been using it for 8 years. Try it if you haven’t used it.
Date published: 2023-02-16
Rated 5 out of 5 by
Shannon8998 from
I loveee ittt!!!!
It was very simple and easy to use. I enjoyed the thoroughness.
Date published: 2023-02-16
Rated 5 out of 5 by
Magic5093 from
TurboTax is excellent
Very efficient safe process every year. I had one frustration but asked for a phone call from tax assistant and I didn't have to wait more than a minute. Stacy called me and issue was solved.
Date published: 2023-02-16
Rated 5 out of 5 by
andrea1081 from
loved it
very easy to use, especially for my 1st time doing my own taxes
All TurboTax® Offerings Reviews - Page 12764
Date published: 2023-02-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JDB8957 from
Great service
I use them all the time and never have a problem and if I do they help me to fix it
Date published: 2023-02-16
Rated 4 out of 5 by
Davieb610 from
Great
It is a great tool. The recourse is a good way to do it yourself
Date published: 2023-02-16
Rated 5 out of 5 by
Katt15 from
Turbo tax is awesome
Turbo tax is awesome needed my return amended and they were awesome !
Date published: 2023-02-16
Rated 4 out of 5 by
L C Cow from
user friendly
using it for many years and will continue to do so.
Date published: 2023-02-16
Rated 1 out of 5 by
Ken in Davis from
TurboTax left hand doesn't know what right hand is
Late last year I responded to an email from Intuit offering the 2022 turbo tax premier at a substantially reduced price. I bought it. Now I've taken a day and a half to enter all my tax information but I wanted to speak to a CPA before filing as I always have in the 7 years I've been using turbo tax. I called (800) 446-8848 and spoke with a "tax expert" (not a CPA or EA) who said that the option wasn't available because I bought a "downloaded version." Well, either the tax expert didn't know what he was talking about or Intuit has ditched its customer service standards from the past. I'm more than a little disappointed.
Date published: 2023-02-16
Rated 3 out of 5 by
NJSouth from
I LIKE TURBOTAX but....
I like using TurboTax since the system is very informative and helpful when filing. However, I had questions at two spots along the process and when contact the agent in the chat the agent was not familiar with the tax laws for the current year. I had to be explaining it to them and it was things I beleive the agent should have known and been aware of.
Date published: 2023-02-16
Rated 5 out of 5 by
Gman7770 from
Great tax software
TurboTax is so easy. Stores all my info. Been using it for 8 years. Try it if you haven’t used it.
Date published: 2023-02-16
Rated 5 out of 5 by
Shannon8998 from
I loveee ittt!!!!
It was very simple and easy to use. I enjoyed the thoroughness.
Date published: 2023-02-16
Rated 5 out of 5 by
Magic5093 from
TurboTax is excellent
Very efficient safe process every year. I had one frustration but asked for a phone call from tax assistant and I didn't have to wait more than a minute. Stacy called me and issue was solved.
Date published: 2023-02-16
Rated 5 out of 5 by
andrea1081 from
loved it
very easy to use, especially for my 1st time doing my own taxes
All TurboTax® Offerings Reviews - Page 12764
Date published: 2023-02-16