TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Hidden fees at end I don't appreciate the hidden fees at the end. I got through filing and it was required to pay $39 for my state taxes to be filed, then in the last page it took out an additional $80 from my taxes. Considering I was low income, this is ridiculous.
Date published: 2023-02-16
Rated 5 out of 5 by from TURBOVETERAN: 7 years Quick, efficient and generous. Just turned 80 and every year taxes are done in minutes. Simple, easy to understand and logical. They say that nothing is free.... this is, and I've done my part in encouraging others to go this route because I genuinely respect a business that is KIND.
Date published: 2023-02-16
Rated 5 out of 5 by from Ease and guide of Turbo tax The guide through the Turbo tax was easy to understand and also the dropdown info helped me in some areas. Found it easier and not as complicated as I thought.
Date published: 2023-02-16
Rated 5 out of 5 by from Used for several years I enjoy the simplicity of using TurboTax. Plus, it is much more inexpensive than my previous years of using accountants and other popular tax places (that lost my income tax return).
Date published: 2023-02-16
Rated 5 out of 5 by from So far so good! e We used to use Turbo Tax and then our taxes became a little more complex so we started using a local agency. Not only have our taxes become simpler, Turbo Tax has become way more advanced so we decided to try and use it again this year. The options are amazing and the system is foolproof! Complete Stress-free way to file your taxes!
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax Support is A+ Chester with Turbo Tax is the living definition of "Consummate Professional". He was respectful in spite of my initial frustration.
Date published: 2023-02-16
Rated 5 out of 5 by from Great experience I chatted with 2 different agents online. Tylor was extremely helpful.
Date published: 2023-02-16
Rated 2 out of 5 by from It is not free..... last year I didn't even get the tax return back I was supposed to get and am still trying to get in touch with someone for help and i paid for the extra help. Nothing is FREE
Date published: 2023-02-16
Rated 5 out of 5 by from Tax Expert The tax expert was very professional and extremely helpful and knowledgeable
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use tax software and understand, i returned to turbo tax from skipping last year.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12757
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Hidden fees at end I don't appreciate the hidden fees at the end. I got through filing and it was required to pay $39 for my state taxes to be filed, then in the last page it took out an additional $80 from my taxes. Considering I was low income, this is ridiculous.
Date published: 2023-02-16
Rated 5 out of 5 by from TURBOVETERAN: 7 years Quick, efficient and generous. Just turned 80 and every year taxes are done in minutes. Simple, easy to understand and logical. They say that nothing is free.... this is, and I've done my part in encouraging others to go this route because I genuinely respect a business that is KIND.
Date published: 2023-02-16
Rated 5 out of 5 by from Ease and guide of Turbo tax The guide through the Turbo tax was easy to understand and also the dropdown info helped me in some areas. Found it easier and not as complicated as I thought.
Date published: 2023-02-16
Rated 5 out of 5 by from Used for several years I enjoy the simplicity of using TurboTax. Plus, it is much more inexpensive than my previous years of using accountants and other popular tax places (that lost my income tax return).
Date published: 2023-02-16
Rated 5 out of 5 by from So far so good! e We used to use Turbo Tax and then our taxes became a little more complex so we started using a local agency. Not only have our taxes become simpler, Turbo Tax has become way more advanced so we decided to try and use it again this year. The options are amazing and the system is foolproof! Complete Stress-free way to file your taxes!
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax Support is A+ Chester with Turbo Tax is the living definition of "Consummate Professional". He was respectful in spite of my initial frustration.
Date published: 2023-02-16
Rated 5 out of 5 by from Great experience I chatted with 2 different agents online. Tylor was extremely helpful.
Date published: 2023-02-16
Rated 2 out of 5 by from It is not free..... last year I didn't even get the tax return back I was supposed to get and am still trying to get in touch with someone for help and i paid for the extra help. Nothing is FREE
Date published: 2023-02-16
Rated 5 out of 5 by from Tax Expert The tax expert was very professional and extremely helpful and knowledgeable
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use tax software and understand, i returned to turbo tax from skipping last year.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12757