TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Turbo Tax isn't what it used to be A hassle. Entering mortgage interest deductions with multiple 1098 forms from refinancing my one primary dwelling was confusing at best and very misleading. With all of the re-fi's going on, you'd think TurboTax would have a handle on this. TT would have increased my total tax bill by $3000 if it didn't keep digging on it. Customer support was friendly but ultimately not very helpful. I'm used to better than this.
Date published: 2021-02-22
Rated 5 out of 5 by from so easy Everything about turbo tax is super easy and being free makes it even better!
Date published: 2021-02-22
Rated 5 out of 5 by from That was easy Turbotax made it so simple to file my taxes and update whatever information needed to be fixed
Date published: 2021-02-22
Rated 5 out of 5 by from Feel Confident Turbo Tax provides a step by step program to insure that you won't miss out on anything. When I needed help, I was able to speak to a live certified accountant and he was able to connect to my screen and help me through the issue. Doing my taxes has become a breeze
Date published: 2021-02-22
Rated 5 out of 5 by from Great Experience Easy to use, always accurate, would recommend. Makes filing easier!
Date published: 2021-02-22
Rated 1 out of 5 by from e filing problem overall a good product but it got me stuck at the same page when I was trying to e flie. It keeps asking me to fill out certain information and when I did, it refresh to the same page and did not go forward. To be specific, the pate kept asking me about the date when one of my stock was acquired. The information should have been pulled directly when I linked my investment account. When I typed the date it is asking and press the continue, it refreshed and asked same questions, no matter how many times I entered the date they were asking. (it was correct formate they were asking, FYI). It is most frustrating thing, and I wasted over an hour just trying to fix this problem through help/customer service with no real solution provided. For simple filing turbotax may be right for you, but if you have somewhat complex tax situation, you may run into situation like I did. I ended up giving up on e filing and chose the file by mail option. Not the worst thing that can happen but I feel that this issue is nonsensical when I pay for the premier service.
Date published: 2021-02-22
Rated 5 out of 5 by from Quick and Simple I used turbo tax every year, it's easy and convenient.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Awesome I had an amazing experience with turbo tax, I Will definitely recommended it to friends and family
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Awesome. Makes it so easy!!! Turbo tax makes it so easy and fast. Thanks Turbo Tax!!!!!
Date published: 2021-02-22
Rated 5 out of 5 by from First time It was easy. It didn’t take as long as I expected.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12755
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax isn't what it used to be A hassle. Entering mortgage interest deductions with multiple 1098 forms from refinancing my one primary dwelling was confusing at best and very misleading. With all of the re-fi's going on, you'd think TurboTax would have a handle on this. TT would have increased my total tax bill by $3000 if it didn't keep digging on it. Customer support was friendly but ultimately not very helpful. I'm used to better than this.
Date published: 2021-02-22
Rated 5 out of 5 by from so easy Everything about turbo tax is super easy and being free makes it even better!
Date published: 2021-02-22
Rated 5 out of 5 by from That was easy Turbotax made it so simple to file my taxes and update whatever information needed to be fixed
Date published: 2021-02-22
Rated 5 out of 5 by from Feel Confident Turbo Tax provides a step by step program to insure that you won't miss out on anything. When I needed help, I was able to speak to a live certified accountant and he was able to connect to my screen and help me through the issue. Doing my taxes has become a breeze
Date published: 2021-02-22
Rated 5 out of 5 by from Great Experience Easy to use, always accurate, would recommend. Makes filing easier!
Date published: 2021-02-22
Rated 1 out of 5 by from e filing problem overall a good product but it got me stuck at the same page when I was trying to e flie. It keeps asking me to fill out certain information and when I did, it refresh to the same page and did not go forward. To be specific, the pate kept asking me about the date when one of my stock was acquired. The information should have been pulled directly when I linked my investment account. When I typed the date it is asking and press the continue, it refreshed and asked same questions, no matter how many times I entered the date they were asking. (it was correct formate they were asking, FYI). It is most frustrating thing, and I wasted over an hour just trying to fix this problem through help/customer service with no real solution provided. For simple filing turbotax may be right for you, but if you have somewhat complex tax situation, you may run into situation like I did. I ended up giving up on e filing and chose the file by mail option. Not the worst thing that can happen but I feel that this issue is nonsensical when I pay for the premier service.
Date published: 2021-02-22
Rated 5 out of 5 by from Quick and Simple I used turbo tax every year, it's easy and convenient.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Awesome I had an amazing experience with turbo tax, I Will definitely recommended it to friends and family
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Awesome. Makes it so easy!!! Turbo tax makes it so easy and fast. Thanks Turbo Tax!!!!!
Date published: 2021-02-22
Rated 5 out of 5 by from First time It was easy. It didn’t take as long as I expected.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12755