TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Michael7928 from
Turbo Tax Support is A+
Chester with Turbo Tax is the living definition of "Consummate Professional". He was respectful in spite of my initial frustration.
Date published: 2023-02-16
Rated 5 out of 5 by
Judy 1954 from
Great experience
I chatted with 2 different agents online. Tylor was extremely helpful.
Date published: 2023-02-16
Rated 2 out of 5 by
free its not from
It is not free.....
last year I didn't even get the tax return back I was supposed to get and am still trying to get in touch with someone for help and i paid for the extra help. Nothing is FREE
Date published: 2023-02-16
Rated 5 out of 5 by
raineadell from
Tax Expert
The tax expert was very professional and extremely helpful and knowledgeable
Date published: 2023-02-16
Rated 5 out of 5 by
Roonies from
Turbo Tax is Awesome
Easy to use tax software and understand, i returned to turbo tax from skipping last year.
Date published: 2023-02-16
Rated 1 out of 5 by
null from
Turbo Tax charges $40 for a refund!
$40 fee to get a refund is not good! Seems like no way out of it? Lost me as a longtime customer.
Date published: 2023-02-16
Rated 5 out of 5 by
Vanessa1950 from
2022 Returns
I have been using TurboTax (cd's) for years. Because I just bought a new laptop that does not take cd's I had to go online and buy Turbo Tax. It was a little confusing as it did not automatically transfer information from our previous returns. PS-Having to think of a nickname is a pain!
Date published: 2023-02-16
Rated 5 out of 5 by
MDL22 from
been using TT for decades
We've been using TT for decades. Aways easy. Will continue to use. Only improvement would be to not charge for state e-file.
Date published: 2023-02-16
Rated 5 out of 5 by
AnnaKS22 from
Perfect forstudents
I am a collage student with a summer job. How awesome for me to be able to file for free in just a few minutes.
Date published: 2023-02-16
Rated 5 out of 5 by
Matti Ice 69 from
EASY EVERY YEAR
Always super easy and user friendly. I highly recommend every year.
All TurboTax® Offerings Reviews - Page 12752
Date published: 2023-02-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Michael7928 from
Turbo Tax Support is A+
Chester with Turbo Tax is the living definition of "Consummate Professional". He was respectful in spite of my initial frustration.
Date published: 2023-02-16
Rated 5 out of 5 by
Judy 1954 from
Great experience
I chatted with 2 different agents online. Tylor was extremely helpful.
Date published: 2023-02-16
Rated 2 out of 5 by
free its not from
It is not free.....
last year I didn't even get the tax return back I was supposed to get and am still trying to get in touch with someone for help and i paid for the extra help. Nothing is FREE
Date published: 2023-02-16
Rated 5 out of 5 by
raineadell from
Tax Expert
The tax expert was very professional and extremely helpful and knowledgeable
Date published: 2023-02-16
Rated 5 out of 5 by
Roonies from
Turbo Tax is Awesome
Easy to use tax software and understand, i returned to turbo tax from skipping last year.
Date published: 2023-02-16
Rated 1 out of 5 by
null from
Turbo Tax charges $40 for a refund!
$40 fee to get a refund is not good! Seems like no way out of it? Lost me as a longtime customer.
Date published: 2023-02-16
Rated 5 out of 5 by
Vanessa1950 from
2022 Returns
I have been using TurboTax (cd's) for years. Because I just bought a new laptop that does not take cd's I had to go online and buy Turbo Tax. It was a little confusing as it did not automatically transfer information from our previous returns. PS-Having to think of a nickname is a pain!
Date published: 2023-02-16
Rated 5 out of 5 by
MDL22 from
been using TT for decades
We've been using TT for decades. Aways easy. Will continue to use. Only improvement would be to not charge for state e-file.
Date published: 2023-02-16
Rated 5 out of 5 by
AnnaKS22 from
Perfect forstudents
I am a collage student with a summer job. How awesome for me to be able to file for free in just a few minutes.
Date published: 2023-02-16
Rated 5 out of 5 by
Matti Ice 69 from
EASY EVERY YEAR
Always super easy and user friendly. I highly recommend every year.
All TurboTax® Offerings Reviews - Page 12752
Date published: 2023-02-16