TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax Support is A+ Chester with Turbo Tax is the living definition of "Consummate Professional". He was respectful in spite of my initial frustration.
Date published: 2023-02-16
Rated 5 out of 5 by from Great experience I chatted with 2 different agents online. Tylor was extremely helpful.
Date published: 2023-02-16
Rated 2 out of 5 by from It is not free..... last year I didn't even get the tax return back I was supposed to get and am still trying to get in touch with someone for help and i paid for the extra help. Nothing is FREE
Date published: 2023-02-16
Rated 5 out of 5 by from Tax Expert The tax expert was very professional and extremely helpful and knowledgeable
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use tax software and understand, i returned to turbo tax from skipping last year.
Date published: 2023-02-16
Rated 1 out of 5 by from Turbo Tax charges $40 for a refund! $40 fee to get a refund is not good! Seems like no way out of it? Lost me as a longtime customer.
Date published: 2023-02-16
Rated 5 out of 5 by from 2022 Returns I have been using TurboTax (cd's) for years. Because I just bought a new laptop that does not take cd's I had to go online and buy Turbo Tax. It was a little confusing as it did not automatically transfer information from our previous returns. PS-Having to think of a nickname is a pain!
Date published: 2023-02-16
Rated 5 out of 5 by from been using TT for decades We've been using TT for decades. Aways easy. Will continue to use. Only improvement would be to not charge for state e-file.
Date published: 2023-02-16
Rated 5 out of 5 by from Perfect forstudents I am a collage student with a summer job. How awesome for me to be able to file for free in just a few minutes.
Date published: 2023-02-16
Rated 5 out of 5 by from EASY EVERY YEAR Always super easy and user friendly. I highly recommend every year.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12752
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Support is A+ Chester with Turbo Tax is the living definition of "Consummate Professional". He was respectful in spite of my initial frustration.
Date published: 2023-02-16
Rated 5 out of 5 by from Great experience I chatted with 2 different agents online. Tylor was extremely helpful.
Date published: 2023-02-16
Rated 2 out of 5 by from It is not free..... last year I didn't even get the tax return back I was supposed to get and am still trying to get in touch with someone for help and i paid for the extra help. Nothing is FREE
Date published: 2023-02-16
Rated 5 out of 5 by from Tax Expert The tax expert was very professional and extremely helpful and knowledgeable
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use tax software and understand, i returned to turbo tax from skipping last year.
Date published: 2023-02-16
Rated 1 out of 5 by from Turbo Tax charges $40 for a refund! $40 fee to get a refund is not good! Seems like no way out of it? Lost me as a longtime customer.
Date published: 2023-02-16
Rated 5 out of 5 by from 2022 Returns I have been using TurboTax (cd's) for years. Because I just bought a new laptop that does not take cd's I had to go online and buy Turbo Tax. It was a little confusing as it did not automatically transfer information from our previous returns. PS-Having to think of a nickname is a pain!
Date published: 2023-02-16
Rated 5 out of 5 by from been using TT for decades We've been using TT for decades. Aways easy. Will continue to use. Only improvement would be to not charge for state e-file.
Date published: 2023-02-16
Rated 5 out of 5 by from Perfect forstudents I am a collage student with a summer job. How awesome for me to be able to file for free in just a few minutes.
Date published: 2023-02-16
Rated 5 out of 5 by from EASY EVERY YEAR Always super easy and user friendly. I highly recommend every year.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12752