TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from software is fine, expert help is awesome I've been using TurboTax for 5 years, and every year seem to have something new. For the most part, the software is easy to use, and in the few places where I have a question, I can get an expert to walk me through it in just a few minutes. The IRS account experts are particularly helpful
Date published: 2022-02-23
Rated 3 out of 5 by from Trouble this year. I've used turbotax since 2014? if not sooner and this year was the most difficult it has ever been. Intuit has messed this up.
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome The live expert was awesome and got me all fixed up and filed fast
Date published: 2022-02-23
Rated 4 out of 5 by from Easy does it This is by far the quickest and easiest, hassle free way to do your taxes.
Date published: 2022-02-23
Rated 5 out of 5 by from Convenient and accurate Very detailed with instructions each step throughout the process.
Date published: 2022-02-23
Rated 5 out of 5 by from very helpful I've used turbo tax for 8 years now and even with moving states and new tax forms, it was a breeze.
Date published: 2022-02-23
Rated 2 out of 5 by from Hard and time consuming It is harder and time consuming than using an actual accountant. The price is almost the same as when I used an accountant so there is no point on making it on my own.
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is just awesome. The whole process was seamless, definitely not a headache it could have been without TurboTax.
Date published: 2022-02-23
Rated 3 out of 5 by from Not strait forward, needed assistance There was an "unusual" circumstance when selling and buying a home in the same year that made it so we could not do our taxes on our own. We needed help - the first two people that helped us were horrible and the last one (Leticia) was amazing.
Date published: 2022-02-23
Rated 5 out of 5 by from Easygoing I had a issue but Janice a turbo tax experienced expert was helpful!
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 12752
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from software is fine, expert help is awesome I've been using TurboTax for 5 years, and every year seem to have something new. For the most part, the software is easy to use, and in the few places where I have a question, I can get an expert to walk me through it in just a few minutes. The IRS account experts are particularly helpful
Date published: 2022-02-23
Rated 3 out of 5 by from Trouble this year. I've used turbotax since 2014? if not sooner and this year was the most difficult it has ever been. Intuit has messed this up.
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome The live expert was awesome and got me all fixed up and filed fast
Date published: 2022-02-23
Rated 4 out of 5 by from Easy does it This is by far the quickest and easiest, hassle free way to do your taxes.
Date published: 2022-02-23
Rated 5 out of 5 by from Convenient and accurate Very detailed with instructions each step throughout the process.
Date published: 2022-02-23
Rated 5 out of 5 by from very helpful I've used turbo tax for 8 years now and even with moving states and new tax forms, it was a breeze.
Date published: 2022-02-23
Rated 2 out of 5 by from Hard and time consuming It is harder and time consuming than using an actual accountant. The price is almost the same as when I used an accountant so there is no point on making it on my own.
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is just awesome. The whole process was seamless, definitely not a headache it could have been without TurboTax.
Date published: 2022-02-23
Rated 3 out of 5 by from Not strait forward, needed assistance There was an "unusual" circumstance when selling and buying a home in the same year that made it so we could not do our taxes on our own. We needed help - the first two people that helped us were horrible and the last one (Leticia) was amazing.
Date published: 2022-02-23
Rated 5 out of 5 by from Easygoing I had a issue but Janice a turbo tax experienced expert was helpful!
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 12752