TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Sailfish Girl from
So Happy I Chose Turbo Tax
This has got to be one of the most intuitive programs on the market. It checks and double checks my entries for errors! I needed some questions answered this year and was able to connect with a live person quickly and that person helped me tremendously! I would highly recommend this program for anyone up to doing their own taxes and saving $$!
Date published: 2022-02-14
Rated 5 out of 5 by
2am al from
It all done! Yippee!
Just follow the instructions, simple! Does state forms automatically.
Date published: 2022-02-14
Rated 5 out of 5 by
Merp216 from
Filed with them for years!
I've been filing my taxes with Turbo Tax for 9 YEARS! I've never had any problem with understanding steps, delivering the goods via Direct Deposit, and if something has gone wrong (only once, and it was on my end) getting it fixed is SO EASY. With the challenges of the Covid-19 virus, stimulus checks, and poor finances - Turbo Tax has still made it stress-less for my family and I! Since I have filing with them for so long: e-filing allows for less clutter in the closet, saving last years information leads to a quicker filing the next year, the minimal layout of each page as they are clicked through doesn't make the process of filing taxes overwhelming! I see other's struggling with their processing and how much money they have to fork over for some rando to file - I've recommended Turbo Tax every time and people come back saying "It was so easy, why didn't I work with them before?!"
Date published: 2022-02-14
Rated 3 out of 5 by
TOM125874 from
Nickle and Dime Ya
I've used Turbo Tax for years and I say the same thing each year...why? They advertise that it is free to use but it always cost me. This year I went from free to $78. Also, using this app seems like a slow process. I miss the days of just using the 1040EZ
Date published: 2022-02-14
Rated 5 out of 5 by
mack44 from
Really simple to use
They make it easy to understand for each step required.
Date published: 2022-02-14
Rated 5 out of 5 by
Wess89 from
TurboTax is good for me great help
It was a lot easier than I thought It would be I did have some problems but they were easily fixed
Date published: 2022-02-14
Rated 3 out of 5 by
KDawg741 from
Helps you do your taxes
I was able to be alerted to some issues which is nice because my spouse and I are residents of different states living in a third, completely different state where we own property with rental property in another state. It gets confusing. That was good. What was not good was that I wasn't able to file but there was not clear feedback on why. I requested assistance through the help function online and did not receive anything helpful, requested a call back. Got a call back that immediately hung up. Called the number that called me and sat on hold for over 25 minutes. The last 10 minutes someone had picked up and I was listening to their conversations with co-workers before they hung up on me. Then I called back again and am now on hold for almost 10 minutes. I think I'm going to hang up because in all that time I googled the issue and was able to figure out that one of the states has a late tax season because of a delayed budget. So, great, got it figured out, but why wasn't that in the help information or provided as a reason why it wouldn't file? Then I googled how to choose what to file. It was all very... taxing. This could have been cleared up with a detailed error message or a five minute phone call.
Date published: 2022-02-14
Rated 4 out of 5 by
tinkkk from
Turbo Tax Is Very Self Explanatory
it overall was a good experience especially for it being my first time
Date published: 2022-02-14
Rated 5 out of 5 by
Purplequeen88 from
turbo tax is asume
Very easy to use. I did everything on my own witch i liked
Date published: 2022-02-14
Rated 3 out of 5 by
PaintSoap from
Very Helpful for college students
it was a lot easier to do it this way. i struggle to undersand what to do
All TurboTax® Offerings Reviews - Page 12750
Date published: 2022-02-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Sailfish Girl from
So Happy I Chose Turbo Tax
This has got to be one of the most intuitive programs on the market. It checks and double checks my entries for errors! I needed some questions answered this year and was able to connect with a live person quickly and that person helped me tremendously! I would highly recommend this program for anyone up to doing their own taxes and saving $$!
Date published: 2022-02-14
Rated 5 out of 5 by
2am al from
It all done! Yippee!
Just follow the instructions, simple! Does state forms automatically.
Date published: 2022-02-14
Rated 5 out of 5 by
Merp216 from
Filed with them for years!
I've been filing my taxes with Turbo Tax for 9 YEARS! I've never had any problem with understanding steps, delivering the goods via Direct Deposit, and if something has gone wrong (only once, and it was on my end) getting it fixed is SO EASY. With the challenges of the Covid-19 virus, stimulus checks, and poor finances - Turbo Tax has still made it stress-less for my family and I! Since I have filing with them for so long: e-filing allows for less clutter in the closet, saving last years information leads to a quicker filing the next year, the minimal layout of each page as they are clicked through doesn't make the process of filing taxes overwhelming! I see other's struggling with their processing and how much money they have to fork over for some rando to file - I've recommended Turbo Tax every time and people come back saying "It was so easy, why didn't I work with them before?!"
Date published: 2022-02-14
Rated 3 out of 5 by
TOM125874 from
Nickle and Dime Ya
I've used Turbo Tax for years and I say the same thing each year...why? They advertise that it is free to use but it always cost me. This year I went from free to $78. Also, using this app seems like a slow process. I miss the days of just using the 1040EZ
Date published: 2022-02-14
Rated 5 out of 5 by
mack44 from
Really simple to use
They make it easy to understand for each step required.
Date published: 2022-02-14
Rated 5 out of 5 by
Wess89 from
TurboTax is good for me great help
It was a lot easier than I thought It would be I did have some problems but they were easily fixed
Date published: 2022-02-14
Rated 3 out of 5 by
KDawg741 from
Helps you do your taxes
I was able to be alerted to some issues which is nice because my spouse and I are residents of different states living in a third, completely different state where we own property with rental property in another state. It gets confusing. That was good. What was not good was that I wasn't able to file but there was not clear feedback on why. I requested assistance through the help function online and did not receive anything helpful, requested a call back. Got a call back that immediately hung up. Called the number that called me and sat on hold for over 25 minutes. The last 10 minutes someone had picked up and I was listening to their conversations with co-workers before they hung up on me. Then I called back again and am now on hold for almost 10 minutes. I think I'm going to hang up because in all that time I googled the issue and was able to figure out that one of the states has a late tax season because of a delayed budget. So, great, got it figured out, but why wasn't that in the help information or provided as a reason why it wouldn't file? Then I googled how to choose what to file. It was all very... taxing. This could have been cleared up with a detailed error message or a five minute phone call.
Date published: 2022-02-14
Rated 4 out of 5 by
tinkkk from
Turbo Tax Is Very Self Explanatory
it overall was a good experience especially for it being my first time
Date published: 2022-02-14
Rated 5 out of 5 by
Purplequeen88 from
turbo tax is asume
Very easy to use. I did everything on my own witch i liked
Date published: 2022-02-14
Rated 3 out of 5 by
PaintSoap from
Very Helpful for college students
it was a lot easier to do it this way. i struggle to undersand what to do
All TurboTax® Offerings Reviews - Page 12750
Date published: 2022-02-14