TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Awesome!!! Great, Thanks so much!!!! I couldn't have done it without you !!!!
Date published: 2021-02-25
Rated 5 out of 5 by from easy to use was able to speak to an agent who helped me quickly and answered all my questions. great service.
Date published: 2021-02-25
Rated 1 out of 5 by from 3 yrs in a row... horrible bugs! 3rd year in a row, TurboTax doesn't allow me to e-file and they keep blaming IRS. This is their bug! My AGI comes from 2019 IRS transcripts and it isn't incorrect. I have to print out my returns, mail it and wait for ever to get my refund!
Date published: 2021-02-25
Rated 5 out of 5 by from Why I use TurboTax Premier After acquiring rental property, TurboTax lead me to make all of the correct entries which reduced that tax that I was required to pay to the IRS
Date published: 2021-02-25
Rated 5 out of 5 by from Great way to do your taxes Using Turbo Tax was very easy and mostly self explanatory for me and I need that part of the system.
Date published: 2021-02-25
Rated 5 out of 5 by from Quick and Easy Quick and easy thank you for making the website easy to navigate
Date published: 2021-02-25
Rated 5 out of 5 by from Great Live Help feature! We had a more complicated tax situation this year, like many, I'd guess. The Live Help feature was very helpful! The agent (Tammy) who reviewed our taxes was great and thorough. Her expertise made me much more confident filing this year.
Date published: 2021-02-25
Rated 5 out of 5 by from Great size Very simple and easy to use. Lots of good information and helpful with all tax tips. Navigation is very simple also. Highly recommend using Turbo tax. Have used them in past also
Date published: 2021-02-25
Rated 5 out of 5 by from Excellent software and company Rather easy to use. I did somehow entered two forms, three times each, but the phone call assistance got me through that mistake. I recommend it.
Date published: 2021-02-25
Rated 1 out of 5 by from TurboTax USED to be great I had to pay for it this year. When signing up for it it said it would be $40. then once I completed filing it added some kind of fee and the total was $80. I will be finding a new way to file next year.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 12749
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome!!! Great, Thanks so much!!!! I couldn't have done it without you !!!!
Date published: 2021-02-25
Rated 5 out of 5 by from easy to use was able to speak to an agent who helped me quickly and answered all my questions. great service.
Date published: 2021-02-25
Rated 1 out of 5 by from 3 yrs in a row... horrible bugs! 3rd year in a row, TurboTax doesn't allow me to e-file and they keep blaming IRS. This is their bug! My AGI comes from 2019 IRS transcripts and it isn't incorrect. I have to print out my returns, mail it and wait for ever to get my refund!
Date published: 2021-02-25
Rated 5 out of 5 by from Why I use TurboTax Premier After acquiring rental property, TurboTax lead me to make all of the correct entries which reduced that tax that I was required to pay to the IRS
Date published: 2021-02-25
Rated 5 out of 5 by from Great way to do your taxes Using Turbo Tax was very easy and mostly self explanatory for me and I need that part of the system.
Date published: 2021-02-25
Rated 5 out of 5 by from Quick and Easy Quick and easy thank you for making the website easy to navigate
Date published: 2021-02-25
Rated 5 out of 5 by from Great Live Help feature! We had a more complicated tax situation this year, like many, I'd guess. The Live Help feature was very helpful! The agent (Tammy) who reviewed our taxes was great and thorough. Her expertise made me much more confident filing this year.
Date published: 2021-02-25
Rated 5 out of 5 by from Great size Very simple and easy to use. Lots of good information and helpful with all tax tips. Navigation is very simple also. Highly recommend using Turbo tax. Have used them in past also
Date published: 2021-02-25
Rated 5 out of 5 by from Excellent software and company Rather easy to use. I did somehow entered two forms, three times each, but the phone call assistance got me through that mistake. I recommend it.
Date published: 2021-02-25
Rated 1 out of 5 by from TurboTax USED to be great I had to pay for it this year. When signing up for it it said it would be $40. then once I completed filing it added some kind of fee and the total was $80. I will be finding a new way to file next year.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 12749