TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from great They did great, I got the answer i needed and my return fixed.
Date published: 2022-02-14
Rated 1 out of 5 by from Fees applied for filing I'm being charged for filing I never tabbed on the agree button I assumed What i was being charged for was the payment due to state and it isn't I have a simple 1040 only income posted nothing else!!@ I've called twice and I get the roundabouts
Date published: 2022-02-14
Rated 5 out of 5 by from Very Nice Guided me through with ease. Didn't need any help because of how thorough the instructions are.
Date published: 2022-02-14
Rated 5 out of 5 by from If I can do it anyone should be able to Had trouble finding how to report social security income and had to call in. That part was very good, I talked to Pam in Iowa, and she helped me with completing the entries. She was very helpful!!!
Date published: 2022-02-14
Rated 5 out of 5 by from turbow is very very good turbo tax is very easy to use for any body ive used it 2 years in a row
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo Tax is efficient. Very good experience. Very efficient. The software was easy to navigate.
Date published: 2022-02-14
Rated 1 out of 5 by from second worst service I have ever received This has been a complete nightmare. I lost three hours of my life to 3 very incompetent reps one of which chose to disconnect the chat we were in instead of respond on any way shape or form to my request for a supervisor. red #4 was able to solve my issue but also blatantly denied my request for a supervisor. I was passed around like a hot potato and there was exactly one piece of information missing from my state tax return. Literally a zero. And in sharing my frustration with the rep I was advised to "let it go" . I am absolutely livid about the expense of my "upgrade" and the service I got subsequently. Will be going another route next year and contemplating disputing the cost of the program, although I did eventually get to file them. I have zero confidence in this years return and am fearful something awful is going to happen.
Date published: 2022-02-14
Rated 5 out of 5 by from Turbotax is AWESOME! I have used Turbotax for the last eight years because it is fast, accurate and easy to file Federal and State tax returns.
Date published: 2022-02-14
Rated 5 out of 5 by from Easy to Use I always use Turbo Tax because it is so easy to use and walks you through anything you don't understand.
Date published: 2022-02-14
Rated 5 out of 5 by from So easy!! I was doing my own taxes on the site and because I moved mid 2021 I had to do two state returns and I was just very confused. I asked for live help and they did everything for me. All I had to do was upload all my forms. They were done within 2 days. I couldn’t be more impressed or happy with the outcome and I actually owe money. Lol.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 12746
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great They did great, I got the answer i needed and my return fixed.
Date published: 2022-02-14
Rated 1 out of 5 by from Fees applied for filing I'm being charged for filing I never tabbed on the agree button I assumed What i was being charged for was the payment due to state and it isn't I have a simple 1040 only income posted nothing else!!@ I've called twice and I get the roundabouts
Date published: 2022-02-14
Rated 5 out of 5 by from Very Nice Guided me through with ease. Didn't need any help because of how thorough the instructions are.
Date published: 2022-02-14
Rated 5 out of 5 by from If I can do it anyone should be able to Had trouble finding how to report social security income and had to call in. That part was very good, I talked to Pam in Iowa, and she helped me with completing the entries. She was very helpful!!!
Date published: 2022-02-14
Rated 5 out of 5 by from turbow is very very good turbo tax is very easy to use for any body ive used it 2 years in a row
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo Tax is efficient. Very good experience. Very efficient. The software was easy to navigate.
Date published: 2022-02-14
Rated 1 out of 5 by from second worst service I have ever received This has been a complete nightmare. I lost three hours of my life to 3 very incompetent reps one of which chose to disconnect the chat we were in instead of respond on any way shape or form to my request for a supervisor. red #4 was able to solve my issue but also blatantly denied my request for a supervisor. I was passed around like a hot potato and there was exactly one piece of information missing from my state tax return. Literally a zero. And in sharing my frustration with the rep I was advised to "let it go" . I am absolutely livid about the expense of my "upgrade" and the service I got subsequently. Will be going another route next year and contemplating disputing the cost of the program, although I did eventually get to file them. I have zero confidence in this years return and am fearful something awful is going to happen.
Date published: 2022-02-14
Rated 5 out of 5 by from Turbotax is AWESOME! I have used Turbotax for the last eight years because it is fast, accurate and easy to file Federal and State tax returns.
Date published: 2022-02-14
Rated 5 out of 5 by from Easy to Use I always use Turbo Tax because it is so easy to use and walks you through anything you don't understand.
Date published: 2022-02-14
Rated 5 out of 5 by from So easy!! I was doing my own taxes on the site and because I moved mid 2021 I had to do two state returns and I was just very confused. I asked for live help and they did everything for me. All I had to do was upload all my forms. They were done within 2 days. I couldn’t be more impressed or happy with the outcome and I actually owe money. Lol.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 12746