TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Frustrated by 29$ "premium" version Filed as free and was shocked to see I owed an additional 50$ and had 0 refund. Signed up the 29$ premium as it had "talk to an expert" listed as a feature. Systematically checked every field and could not find that option. Only paid for it to ask if my return was correct, I know multiple of my coworkers in similar situations indeed had returns. To the best I can tell I couldn't use any of the premium features if I'd already entered my information. My tax problem outstanding the UI and lack of ease of use is the 1 star. For "just" the free version I'd give a minimum of 4 stars. Intend to use this service next year, just staying away from upselling.
Date published: 2023-02-16
Rated 4 out of 5 by from Me Easy : fast for all by myself , was nervous at first
Date published: 2023-02-16
Rated 5 out of 5 by from Easy tax filing My returns are not complicated, so using TurboTax makes sense for easy prep and filing each year for me.
Date published: 2023-02-16
Rated 5 out of 5 by from Beyond Awesome!! So quick, easy and efficient. Love It and Unbelieveable!
Date published: 2023-02-16
Rated 5 out of 5 by from Great Awesome service made the entire process easy and caredf
Date published: 2023-02-16
Rated 5 out of 5 by from Easy,fast and helpful Customer service was excellent and helpful everything I expected
Date published: 2023-02-16
Rated 5 out of 5 by from Easy as pie Turbotax is simple, effective and makes tax season completely stress free. I will continue to use turbotax every year, as I have been doing for the last decade. It only gets easier and faster with every passing year.
Date published: 2023-02-16
Rated 5 out of 5 by from I love Turbo Tax! Easy to use especially starting a new business this year..Thank you so much Turbo Tax!!
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax is awesome TurboTax is easy and quick. I have been using it for many years and never had any problems.
Date published: 2023-02-16
Rated 3 out of 5 by from Almost very good Too many adds midway through the process. Worst problem was inability of the system to send emails to my account. I had to change email addresses.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12743
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Frustrated by 29$ "premium" version Filed as free and was shocked to see I owed an additional 50$ and had 0 refund. Signed up the 29$ premium as it had "talk to an expert" listed as a feature. Systematically checked every field and could not find that option. Only paid for it to ask if my return was correct, I know multiple of my coworkers in similar situations indeed had returns. To the best I can tell I couldn't use any of the premium features if I'd already entered my information. My tax problem outstanding the UI and lack of ease of use is the 1 star. For "just" the free version I'd give a minimum of 4 stars. Intend to use this service next year, just staying away from upselling.
Date published: 2023-02-16
Rated 4 out of 5 by from Me Easy : fast for all by myself , was nervous at first
Date published: 2023-02-16
Rated 5 out of 5 by from Easy tax filing My returns are not complicated, so using TurboTax makes sense for easy prep and filing each year for me.
Date published: 2023-02-16
Rated 5 out of 5 by from Beyond Awesome!! So quick, easy and efficient. Love It and Unbelieveable!
Date published: 2023-02-16
Rated 5 out of 5 by from Great Awesome service made the entire process easy and caredf
Date published: 2023-02-16
Rated 5 out of 5 by from Easy,fast and helpful Customer service was excellent and helpful everything I expected
Date published: 2023-02-16
Rated 5 out of 5 by from Easy as pie Turbotax is simple, effective and makes tax season completely stress free. I will continue to use turbotax every year, as I have been doing for the last decade. It only gets easier and faster with every passing year.
Date published: 2023-02-16
Rated 5 out of 5 by from I love Turbo Tax! Easy to use especially starting a new business this year..Thank you so much Turbo Tax!!
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax is awesome TurboTax is easy and quick. I have been using it for many years and never had any problems.
Date published: 2023-02-16
Rated 3 out of 5 by from Almost very good Too many adds midway through the process. Worst problem was inability of the system to send emails to my account. I had to change email addresses.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12743