TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Easy The app is easy to navigate, and makes taxes easier to understand. I took 2 stars because it was so hard to sign in to old accounts, I had to make a new one. Again. I then had to re enter a lot of info.
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbo Tax This tax software is very user friendly, for a non professional like me. It guided me through the process smoothly, and clearly from start to finish! Thanks Turbo Tax!
Date published: 2021-02-22
Rated 4 out of 5 by from turbo tax Very time consuming because they go over things repeatedly and hard to get a straight answer from the live chat.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is awesome Turbo tax is a great program. It took very little time for me to do my taxes. I used it last year and will use it again next year.
Date published: 2021-02-22
Rated 1 out of 5 by from Terrible customer service, terrible interface I had to re-do my federal return twice and my state(s) THREE times to get this to go through. I received a cryptic error each time I tried to submit (so unhelpful, did not explain WHY or WHAT the error was), had to search around to find out what it meant only to learn I needed to pay an additional $80 to file. I had to delete each state entirely and redo every step just to be charged $40 more for each before FINALLY being able to file. This was miserable.
Date published: 2021-02-22
Rated 5 out of 5 by from Great stuff So easy for tax newbies to use and understand. Highly recommend using the Live feature as well.
Date published: 2021-02-22
Rated 5 out of 5 by from turbotax is great! I've been using turbotax for the last 6 years. It's great! The system is very user friendly, I feel confident in what I am filing, and it only takes a few hours from start to finish.
Date published: 2021-02-22
Rated 5 out of 5 by from great very easy to do!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is a simple way to file your taxes When I was confused or stump on what my step was it was very easy to get my questions answered right away.
Date published: 2021-02-22
Rated 5 out of 5 by from fast I saved us over $300 using turbotax instead of h&r block
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12739
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Easy The app is easy to navigate, and makes taxes easier to understand. I took 2 stars because it was so hard to sign in to old accounts, I had to make a new one. Again. I then had to re enter a lot of info.
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbo Tax This tax software is very user friendly, for a non professional like me. It guided me through the process smoothly, and clearly from start to finish! Thanks Turbo Tax!
Date published: 2021-02-22
Rated 4 out of 5 by from turbo tax Very time consuming because they go over things repeatedly and hard to get a straight answer from the live chat.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is awesome Turbo tax is a great program. It took very little time for me to do my taxes. I used it last year and will use it again next year.
Date published: 2021-02-22
Rated 1 out of 5 by from Terrible customer service, terrible interface I had to re-do my federal return twice and my state(s) THREE times to get this to go through. I received a cryptic error each time I tried to submit (so unhelpful, did not explain WHY or WHAT the error was), had to search around to find out what it meant only to learn I needed to pay an additional $80 to file. I had to delete each state entirely and redo every step just to be charged $40 more for each before FINALLY being able to file. This was miserable.
Date published: 2021-02-22
Rated 5 out of 5 by from Great stuff So easy for tax newbies to use and understand. Highly recommend using the Live feature as well.
Date published: 2021-02-22
Rated 5 out of 5 by from turbotax is great! I've been using turbotax for the last 6 years. It's great! The system is very user friendly, I feel confident in what I am filing, and it only takes a few hours from start to finish.
Date published: 2021-02-22
Rated 5 out of 5 by from great very easy to do!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is a simple way to file your taxes When I was confused or stump on what my step was it was very easy to get my questions answered right away.
Date published: 2021-02-22
Rated 5 out of 5 by from fast I saved us over $300 using turbotax instead of h&r block
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12739