TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is Easy and FAST I used the Premier service for the first time because I had lingering questions for a few years about how my employer was reporting my data and how it could affect my taxes since I saw a change over a few years. I was nervous and the cost was a concern, but for peace of mind and having my taxes done with confidence it was worth it to me.
Date published: 2022-02-27
Rated 5 out of 5 by from Amazing My agent was super nice, and very accomodating. I appreciated her support, she was great!
Date published: 2022-02-27
Rated 3 out of 5 by from Thorough Review - TurboTax Live Deluxe TurboTax Live Deluxe was very thorough in directing me towards forms/scenarios/etc for multiple state incomes, and also in checking it for completeness and accuracy
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax is always amazing! I've used Turbotax for 8 years now and absolutely LOVE it. It's easy to use, simple to understand and the rates are better than using H&R Block.
Date published: 2022-02-27
Rated 5 out of 5 by from The Greatest It was very easy and understanding. I never really had any problems of figuring out how to file my taxes on my own excellent job
Date published: 2022-02-27
Rated 5 out of 5 by from Very Pleased Well this year I had an added Business, and non profit and Turbo Tax handled it with ease for me to understand and helped me find all my tax breaks.
Date published: 2022-02-27
Rated 2 out of 5 by from Critcal Error that needs to be addressed Turbo Tax has been generally great for me in the past. However, I receive my income as a 1099 contractor this year and did the pricier Turbo Tax Self-Employed Business addition. Never once did Turbo Tax ask me about any special self-employed retirement plans (SEP, SIMPLE etc.) but did ask about IRA's. This is a HUGE oversight and for a very common tax situation. I have a solo 401k and made thousands in contributions as an employer (which are tax deductible). Had I not been diligent I could have easily paid thousands more in taxes. If this were some highly complicated, unusual situation I could understand but this is fairly normal stuff. Please fix this Turbo Tax.
Date published: 2022-02-27
Rated 4 out of 5 by from My best friend paid $600 to H&R yesterday...dummy! Only took 30 min & time well spent. Got almost 2x as much as I was expecting & I an accountant for the State of Wis.
Date published: 2022-02-27
Rated 5 out of 5 by from Too Darn Easy! The process is straight forward. There are explanation options for everything, making entering the correct data easy.
Date published: 2022-02-27
Rated 3 out of 5 by from Works, great price, but extremely frustrating. Plan on spending multiple hours and being ready to pull your hair out before you are done. Simple, hah. There is nothing simple to it. The price is great, but the process is enough to make you want to scream before you are done.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 12731
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Easy and FAST I used the Premier service for the first time because I had lingering questions for a few years about how my employer was reporting my data and how it could affect my taxes since I saw a change over a few years. I was nervous and the cost was a concern, but for peace of mind and having my taxes done with confidence it was worth it to me.
Date published: 2022-02-27
Rated 5 out of 5 by from Amazing My agent was super nice, and very accomodating. I appreciated her support, she was great!
Date published: 2022-02-27
Rated 3 out of 5 by from Thorough Review - TurboTax Live Deluxe TurboTax Live Deluxe was very thorough in directing me towards forms/scenarios/etc for multiple state incomes, and also in checking it for completeness and accuracy
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax is always amazing! I've used Turbotax for 8 years now and absolutely LOVE it. It's easy to use, simple to understand and the rates are better than using H&R Block.
Date published: 2022-02-27
Rated 5 out of 5 by from The Greatest It was very easy and understanding. I never really had any problems of figuring out how to file my taxes on my own excellent job
Date published: 2022-02-27
Rated 5 out of 5 by from Very Pleased Well this year I had an added Business, and non profit and Turbo Tax handled it with ease for me to understand and helped me find all my tax breaks.
Date published: 2022-02-27
Rated 2 out of 5 by from Critcal Error that needs to be addressed Turbo Tax has been generally great for me in the past. However, I receive my income as a 1099 contractor this year and did the pricier Turbo Tax Self-Employed Business addition. Never once did Turbo Tax ask me about any special self-employed retirement plans (SEP, SIMPLE etc.) but did ask about IRA's. This is a HUGE oversight and for a very common tax situation. I have a solo 401k and made thousands in contributions as an employer (which are tax deductible). Had I not been diligent I could have easily paid thousands more in taxes. If this were some highly complicated, unusual situation I could understand but this is fairly normal stuff. Please fix this Turbo Tax.
Date published: 2022-02-27
Rated 4 out of 5 by from My best friend paid $600 to H&R yesterday...dummy! Only took 30 min & time well spent. Got almost 2x as much as I was expecting & I an accountant for the State of Wis.
Date published: 2022-02-27
Rated 5 out of 5 by from Too Darn Easy! The process is straight forward. There are explanation options for everything, making entering the correct data easy.
Date published: 2022-02-27
Rated 3 out of 5 by from Works, great price, but extremely frustrating. Plan on spending multiple hours and being ready to pull your hair out before you are done. Simple, hah. There is nothing simple to it. The price is great, but the process is enough to make you want to scream before you are done.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 12731