TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Deceptive Charges I file a simple 1040 tax return--no itemized deductions, no unusual circumstances. Because I made ONE estimated tax payment, I had to purchase the Deluxe version for both Federal AND state. Even though I entered the estimated payment manually, I accept that that's not allowed on the free version, but this didn't apply to my state return, why did I have to pay the Deluxe fee for it also? I felt very trapped in to purchasing a service that I did not need.
Date published: 2021-02-22
Rated 2 out of 5 by from Glitch In general, Turbo Tax is excellent. I have used it over the last 20 years. This year, for some reason, when it was time to review the federal and state taxes, the program asked me again for the W-2 and some 1099 INT forms. When I reentered them, the program doubled my income! I had to go back again to delete them. This happened twice.
Date published: 2021-02-22
Rated 3 out of 5 by from I usually really enjoy it, but a little less this When I first started using Turbo Tax, I was given the option of using the prepaid Visa and chose to do so. It has been super easy to use, and the stimulus payments were near instantaneous. The Credit Karma business added to the end of this return was definitely not well planned, as it lacked the most basic explanation of what using Credit Karma entailed.
Date published: 2021-02-22
Rated 5 out of 5 by from awesome awesome adhf pef;dngvaeolfhvnp zear jvn alrwfnhvaesjln vzjl eodf
Date published: 2021-02-22
Rated 5 out of 5 by from I will always file with TurboTax from now on Was the easiest and most helpful thing I have done. Easy to do.
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbotax Turbo tax has a lot of information/resources available and is set up to guide you through the tax filing process seamlessly.
Date published: 2021-02-22
Rated 5 out of 5 by from Taxes made easy! It was great to have the helpful questions in each section to help you better understand the tax lingo and getting taxes done easy.
Date published: 2021-02-22
Rated 3 out of 5 by from Got the job done Reformat of site, while it appeared to be "helpful" made the process annoying. The site forced multiple reviews... 4 of them in fact, of the information. I understand this may be to help new users. Overall; layout and process gave the taste of one trying to move behavior to favor the "do for me" button.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax makes it easy! Turbo Tax makes filing a breeze. It asks the questions I would never know to ask, and it helps you figure out where to find the answers.
Date published: 2021-02-22
Rated 5 out of 5 by from Love this program. I have been using it for years I will never change the way I prepare my taxes. because Turbo Tax makes things so easy for me to use
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12729
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Deceptive Charges I file a simple 1040 tax return--no itemized deductions, no unusual circumstances. Because I made ONE estimated tax payment, I had to purchase the Deluxe version for both Federal AND state. Even though I entered the estimated payment manually, I accept that that's not allowed on the free version, but this didn't apply to my state return, why did I have to pay the Deluxe fee for it also? I felt very trapped in to purchasing a service that I did not need.
Date published: 2021-02-22
Rated 2 out of 5 by from Glitch In general, Turbo Tax is excellent. I have used it over the last 20 years. This year, for some reason, when it was time to review the federal and state taxes, the program asked me again for the W-2 and some 1099 INT forms. When I reentered them, the program doubled my income! I had to go back again to delete them. This happened twice.
Date published: 2021-02-22
Rated 3 out of 5 by from I usually really enjoy it, but a little less this When I first started using Turbo Tax, I was given the option of using the prepaid Visa and chose to do so. It has been super easy to use, and the stimulus payments were near instantaneous. The Credit Karma business added to the end of this return was definitely not well planned, as it lacked the most basic explanation of what using Credit Karma entailed.
Date published: 2021-02-22
Rated 5 out of 5 by from awesome awesome adhf pef;dngvaeolfhvnp zear jvn alrwfnhvaesjln vzjl eodf
Date published: 2021-02-22
Rated 5 out of 5 by from I will always file with TurboTax from now on Was the easiest and most helpful thing I have done. Easy to do.
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbotax Turbo tax has a lot of information/resources available and is set up to guide you through the tax filing process seamlessly.
Date published: 2021-02-22
Rated 5 out of 5 by from Taxes made easy! It was great to have the helpful questions in each section to help you better understand the tax lingo and getting taxes done easy.
Date published: 2021-02-22
Rated 3 out of 5 by from Got the job done Reformat of site, while it appeared to be "helpful" made the process annoying. The site forced multiple reviews... 4 of them in fact, of the information. I understand this may be to help new users. Overall; layout and process gave the taste of one trying to move behavior to favor the "do for me" button.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax makes it easy! Turbo Tax makes filing a breeze. It asks the questions I would never know to ask, and it helps you figure out where to find the answers.
Date published: 2021-02-22
Rated 5 out of 5 by from Love this program. I have been using it for years I will never change the way I prepare my taxes. because Turbo Tax makes things so easy for me to use
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12729