TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy and Quick The platform is set up very well. Easy navigation and excellent explanations for you to easily file
Date published: 2021-02-24
Rated 3 out of 5 by from Estimated tax entry confusing The prompt to enter estimated taxes paid was not apparent and its omission created a penalty assessment and the generation of a form 2210. When I entered the estimated taxes and was told there was a refund, the submission was delayed until the form 2210 was completed. This required a call to the help desk to resolve. Chrystal was able to guide me through this problem. This is the second year I had problems identifying where to enter estimated taxes.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome It was a great experience, so easy to use. I use turbo tax every year and get back the maximum refund.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome This is the 3rd year I've used Turbo Tax, its the best ever.
Date published: 2021-02-24
Rated 5 out of 5 by from Quick and Easy It was a simple and painless experience and they provided detailed explanations with the choices you had to make. All in all it was a great experience.
Date published: 2021-02-24
Rated 5 out of 5 by from Fantastic!! Turbo Tax is the perfect program for filing taxes oneself. More and more amazing features appear every year. This year's feature was "Have CPA file your taxes for you." Love it. Thank you, Turbo Tax.
Date published: 2021-02-24
Rated 4 out of 5 by from It was easy I found it very easy and easy to understand will use it again
Date published: 2021-02-24
Rated 5 out of 5 by from it was great! this was very helpful as my husband and I are not computer savvy
Date published: 2021-02-24
Rated 1 out of 5 by from Unsatisfied Unsatisfied! Never did I have to pay for fees in the previous years so why do I have to now?
Date published: 2021-02-24
Rated 1 out of 5 by from Will not use again. The actual computation was good. Adding the Credit Karma was not necessary. I really miss the old way of doing this, it was so much easier. I will not use this next year and I have been using this for 7 years. I am very disappointed.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12719
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Quick The platform is set up very well. Easy navigation and excellent explanations for you to easily file
Date published: 2021-02-24
Rated 3 out of 5 by from Estimated tax entry confusing The prompt to enter estimated taxes paid was not apparent and its omission created a penalty assessment and the generation of a form 2210. When I entered the estimated taxes and was told there was a refund, the submission was delayed until the form 2210 was completed. This required a call to the help desk to resolve. Chrystal was able to guide me through this problem. This is the second year I had problems identifying where to enter estimated taxes.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome It was a great experience, so easy to use. I use turbo tax every year and get back the maximum refund.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome This is the 3rd year I've used Turbo Tax, its the best ever.
Date published: 2021-02-24
Rated 5 out of 5 by from Quick and Easy It was a simple and painless experience and they provided detailed explanations with the choices you had to make. All in all it was a great experience.
Date published: 2021-02-24
Rated 5 out of 5 by from Fantastic!! Turbo Tax is the perfect program for filing taxes oneself. More and more amazing features appear every year. This year's feature was "Have CPA file your taxes for you." Love it. Thank you, Turbo Tax.
Date published: 2021-02-24
Rated 4 out of 5 by from It was easy I found it very easy and easy to understand will use it again
Date published: 2021-02-24
Rated 5 out of 5 by from it was great! this was very helpful as my husband and I are not computer savvy
Date published: 2021-02-24
Rated 1 out of 5 by from Unsatisfied Unsatisfied! Never did I have to pay for fees in the previous years so why do I have to now?
Date published: 2021-02-24
Rated 1 out of 5 by from Will not use again. The actual computation was good. Adding the Credit Karma was not necessary. I really miss the old way of doing this, it was so much easier. I will not use this next year and I have been using this for 7 years. I am very disappointed.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12719