TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Awesome It was good very nice didn't take super long and it was awesome !!!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbotax is a great tool to simplify tax filing. Working in IT, we often use a term, "you know, like a tax wizard..." referring to an easy and intuitive flow of information and elicitation to users. Great job! I have one recommendation. Upon final review my refund amount changed dramatically and I changed no figures. It would be super helpful to have an explanation or log of changes impacting the amount, especially when no changes were made.
Date published: 2021-02-17
Rated 5 out of 5 by from awesome service This is my 6th year and love it. Would recommend to anyone!
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is easy for most people I have used TurboTax Deluxe for at least 20 years, and it makes filing taxes pretty easy. My only suggestion for improvement is on the payment screens - they don't fit on the computer screen and don't allow for manual resizing or scrolling, so I had to guess when to hit enter to move to the next page (tab once, hit enter - thats the privacy policy; go back, tab twice - that's cancel; go back, hit tab 3 times - Ah! That's it!) It shouldn't be that difficulty, and this is at least the 3rd year that I've had this problem! Intuit --- Fix this issue, please!!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax Easy Turbo Tax was an easy way to file my simple tax papers
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo Tax made it very easy, but Turbo Tax made it very easy but, I could not reach a REAL PERSON when I had a question. Kept getting recordings on phone referring back to on line. Made it a little harder as it was my first time filing single. All in all it was worth it.
Date published: 2021-02-17
Rated 5 out of 5 by from Excellent tax support Easy to get through. I had to call "help" about how to handle the stimulus payments and the explanation was clear and concise.
Date published: 2021-02-17
Rated 5 out of 5 by from Just the best everything went very smooth and no problems. recommend for anyone doing their own taxes
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is the way to go Not only User friendly but makes you understand why and what you can claim
Date published: 2021-02-17
Rated 5 out of 5 by from they did it right and helped!!! awesome, my stress the lady I talked to was very very nice! she really helped me and put my mind at ease!!! My taxes had issues and presto, when I signed back on it was solved!!!! I can sleep tonite!!! She was wonderful!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12713
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Awesome It was good very nice didn't take super long and it was awesome !!!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbotax is a great tool to simplify tax filing. Working in IT, we often use a term, "you know, like a tax wizard..." referring to an easy and intuitive flow of information and elicitation to users. Great job! I have one recommendation. Upon final review my refund amount changed dramatically and I changed no figures. It would be super helpful to have an explanation or log of changes impacting the amount, especially when no changes were made.
Date published: 2021-02-17
Rated 5 out of 5 by from awesome service This is my 6th year and love it. Would recommend to anyone!
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is easy for most people I have used TurboTax Deluxe for at least 20 years, and it makes filing taxes pretty easy. My only suggestion for improvement is on the payment screens - they don't fit on the computer screen and don't allow for manual resizing or scrolling, so I had to guess when to hit enter to move to the next page (tab once, hit enter - thats the privacy policy; go back, tab twice - that's cancel; go back, hit tab 3 times - Ah! That's it!) It shouldn't be that difficulty, and this is at least the 3rd year that I've had this problem! Intuit --- Fix this issue, please!!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax Easy Turbo Tax was an easy way to file my simple tax papers
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo Tax made it very easy, but Turbo Tax made it very easy but, I could not reach a REAL PERSON when I had a question. Kept getting recordings on phone referring back to on line. Made it a little harder as it was my first time filing single. All in all it was worth it.
Date published: 2021-02-17
Rated 5 out of 5 by from Excellent tax support Easy to get through. I had to call "help" about how to handle the stimulus payments and the explanation was clear and concise.
Date published: 2021-02-17
Rated 5 out of 5 by from Just the best everything went very smooth and no problems. recommend for anyone doing their own taxes
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is the way to go Not only User friendly but makes you understand why and what you can claim
Date published: 2021-02-17
Rated 5 out of 5 by from they did it right and helped!!! awesome, my stress the lady I talked to was very very nice! she really helped me and put my mind at ease!!! My taxes had issues and presto, when I signed back on it was solved!!!! I can sleep tonite!!! She was wonderful!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12713