TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from mostly works but not if you use multiple Brokers After importing Broker information. I had over 600 sales and Web Turbo tax could not handle it. Info uploaded but caused Spinning orb and long load times for all pages, Could not complete sections because "Hmm, looks like we hit a slight snag in this section". Website ERROR Unresponsive when CHECK THIS ENTRY 1099-B trying to fix DATE ACQUIRED when this info is already in...Very Frustrating
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is awsome This was my first time doing my taxes my self and it went well.
Date published: 2021-02-23
Rated 4 out of 5 by from It's pretty dang great! This is the 8th year in a row that i've used turbo tax to file my taxes and my 4th year using it to file mine and my wife's. It's very easy to use and gives a ton of good information on how to save and get the best tax return. As far as our income we are pretty basic so it's a very fast and accurate experience that doesn't really need the "MAX" version. It's a little sneaky when you start putting in your State tax info and then says "yo, you gotta pay us or delete the entire state tax form" but honestly it's fast and already has the info, so I normally do it anyways, and $40 is an okay amount for it. All in all, if you are filing a simple tax return, Turbo Tax Basic is fantastic. If you want to keep your previous info, the next level up is great (that's what I do). I've never used MAX, so I can't really say much about it. See yah next year TurboTax!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is wonderful Turbo Tax was easy and helpful. I always use Turbo Tax
Date published: 2021-02-23
Rated 3 out of 5 by from Have to redo A LOT of questions It was more frustrating this year than last & I'm not sure why. It wouldn't let us delete sections that were no longer necessary under our Self-employment. At the end, it was asking to input the numbers for a W2 they already had and each time you fixed something you had to answer/click the same questions over and over and over (like going back to review I had to answer the stimulus question for my wife each time). The algorithms need to be adjusted for sure.
Date published: 2021-02-23
Rated 5 out of 5 by from Long time user. Quite satisfactory. Quite satisfied with TurboTax. See review title XXXXXXXXXXXX
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is great Great experience. It was easy and the expert answered all my questions.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax was great They help me step by step i didn't even notice that I did a mistake and they help me fix it
Date published: 2021-02-23
Rated 4 out of 5 by from TURBOTAX IS GREAT! IT'S FAST AND EFFICIENT! I WOULDN'T FILE ANY OTHER WAY.
Date published: 2021-02-23
Rated 1 out of 5 by from Horrible The transfer of robinhood info is beyond flawed. Took me 3 hours to figure out how to go in and edit some stupid error it was giving me.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12713
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from mostly works but not if you use multiple Brokers After importing Broker information. I had over 600 sales and Web Turbo tax could not handle it. Info uploaded but caused Spinning orb and long load times for all pages, Could not complete sections because "Hmm, looks like we hit a slight snag in this section". Website ERROR Unresponsive when CHECK THIS ENTRY 1099-B trying to fix DATE ACQUIRED when this info is already in...Very Frustrating
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is awsome This was my first time doing my taxes my self and it went well.
Date published: 2021-02-23
Rated 4 out of 5 by from It's pretty dang great! This is the 8th year in a row that i've used turbo tax to file my taxes and my 4th year using it to file mine and my wife's. It's very easy to use and gives a ton of good information on how to save and get the best tax return. As far as our income we are pretty basic so it's a very fast and accurate experience that doesn't really need the "MAX" version. It's a little sneaky when you start putting in your State tax info and then says "yo, you gotta pay us or delete the entire state tax form" but honestly it's fast and already has the info, so I normally do it anyways, and $40 is an okay amount for it. All in all, if you are filing a simple tax return, Turbo Tax Basic is fantastic. If you want to keep your previous info, the next level up is great (that's what I do). I've never used MAX, so I can't really say much about it. See yah next year TurboTax!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is wonderful Turbo Tax was easy and helpful. I always use Turbo Tax
Date published: 2021-02-23
Rated 3 out of 5 by from Have to redo A LOT of questions It was more frustrating this year than last & I'm not sure why. It wouldn't let us delete sections that were no longer necessary under our Self-employment. At the end, it was asking to input the numbers for a W2 they already had and each time you fixed something you had to answer/click the same questions over and over and over (like going back to review I had to answer the stimulus question for my wife each time). The algorithms need to be adjusted for sure.
Date published: 2021-02-23
Rated 5 out of 5 by from Long time user. Quite satisfactory. Quite satisfied with TurboTax. See review title XXXXXXXXXXXX
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is great Great experience. It was easy and the expert answered all my questions.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax was great They help me step by step i didn't even notice that I did a mistake and they help me fix it
Date published: 2021-02-23
Rated 4 out of 5 by from TURBOTAX IS GREAT! IT'S FAST AND EFFICIENT! I WOULDN'T FILE ANY OTHER WAY.
Date published: 2021-02-23
Rated 1 out of 5 by from Horrible The transfer of robinhood info is beyond flawed. Took me 3 hours to figure out how to go in and edit some stupid error it was giving me.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12713