TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Not what i thought i bought this year. Trying to connect with a life person is impossible. Was on hold for 45 minutes and was finally informed by an automated system that they close at 9 pm PT. I NEVER GOT TO USE MY FREE STATE EFILE AND HAD TO PAY A TOTAL OF $60.00 TO FILE AND TRANSMIT MY RETURN. And why can't i delete a file if i,m not transmitting it. It was just suppose to be a mock return. I always use Turbo Tax, but this year i was very disappointed with it.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax Is awesome Turbotax deluxe amazing the help me a lot doing my taxes. I like it thank you
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is awesome! As always, my experience with the Turbo Tax product has exceeded my expectation. As my tax situation gets more complex each year, the process is just as smooth as the year before.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax was fast and easy. Honestly the best, it shows you step by step.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Love it use it every year and am satisfied with it
Date published: 2021-02-23
Rated 5 out of 5 by from Fast and easy It's easy to file my own taxes & have turbo tax to back me up.
Date published: 2021-02-23
Rated 4 out of 5 by from Pleasantly surprised! I didn't know exactly what to expect, especially in an "interview" mode, but the process was pretty well-organized. This was the first year of my wife being self-employed and TurboTax made that much simpler! I am a little concerned about the W-2c "alert"--I see that a lot of folks started getting that just within the past week which suggests to me that it is a TurboTax glitch. Like them, I don't see any way that the SS withholding was incorrect. Now we'll see how the refunds go!
Date published: 2021-02-23
Rated 4 out of 5 by from good Processing is always easy and comprehensive. Wasn't expecting to pay for preparation. However, its alright. Its way less expensive to let someone else prepare it for me
Date published: 2021-02-23
Rated 4 out of 5 by from This year is different and a little frustrating. I have always been very confident in using TurboTax; we've used it since our Tax guy retired. It's cheaper and more convenient, actually. This year, we had warnings for items that didn't make sense, the program kept insisting we defer self-employment tax (we're not self-employed), and there were numbers on screens for Farm income--it just felt a little glitchy. At the end of the day, the error checks helped me correct those items, so that is appreciated. I'm spoiled though, so I expect a smooth process from TurboTax. Looking forward to next year.
Date published: 2021-02-23
Rated 5 out of 5 by from 15 YEARS AND TURBO TAX IS EASY AND ACCURATE I love this software. The step by step gets better every year. Solid returns, great search and help tutorials, direct locations for entering documents, total review and confidence my returns are correct.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12708
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not what i thought i bought this year. Trying to connect with a life person is impossible. Was on hold for 45 minutes and was finally informed by an automated system that they close at 9 pm PT. I NEVER GOT TO USE MY FREE STATE EFILE AND HAD TO PAY A TOTAL OF $60.00 TO FILE AND TRANSMIT MY RETURN. And why can't i delete a file if i,m not transmitting it. It was just suppose to be a mock return. I always use Turbo Tax, but this year i was very disappointed with it.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax Is awesome Turbotax deluxe amazing the help me a lot doing my taxes. I like it thank you
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is awesome! As always, my experience with the Turbo Tax product has exceeded my expectation. As my tax situation gets more complex each year, the process is just as smooth as the year before.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax was fast and easy. Honestly the best, it shows you step by step.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Love it use it every year and am satisfied with it
Date published: 2021-02-23
Rated 5 out of 5 by from Fast and easy It's easy to file my own taxes & have turbo tax to back me up.
Date published: 2021-02-23
Rated 4 out of 5 by from Pleasantly surprised! I didn't know exactly what to expect, especially in an "interview" mode, but the process was pretty well-organized. This was the first year of my wife being self-employed and TurboTax made that much simpler! I am a little concerned about the W-2c "alert"--I see that a lot of folks started getting that just within the past week which suggests to me that it is a TurboTax glitch. Like them, I don't see any way that the SS withholding was incorrect. Now we'll see how the refunds go!
Date published: 2021-02-23
Rated 4 out of 5 by from good Processing is always easy and comprehensive. Wasn't expecting to pay for preparation. However, its alright. Its way less expensive to let someone else prepare it for me
Date published: 2021-02-23
Rated 4 out of 5 by from This year is different and a little frustrating. I have always been very confident in using TurboTax; we've used it since our Tax guy retired. It's cheaper and more convenient, actually. This year, we had warnings for items that didn't make sense, the program kept insisting we defer self-employment tax (we're not self-employed), and there were numbers on screens for Farm income--it just felt a little glitchy. At the end of the day, the error checks helped me correct those items, so that is appreciated. I'm spoiled though, so I expect a smooth process from TurboTax. Looking forward to next year.
Date published: 2021-02-23
Rated 5 out of 5 by from 15 YEARS AND TURBO TAX IS EASY AND ACCURATE I love this software. The step by step gets better every year. Solid returns, great search and help tutorials, direct locations for entering documents, total review and confidence my returns are correct.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12708