TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Very easy to use. I like how I'm able to just e-file when I'm done. It also helps because TurboTax knows my information for the previous year, so there's not a lot to update or put in.
Date published: 2021-02-23
Rated 5 out of 5 by from Great program Turbo tax takes me through every detail as I need it to so that I can be sure to file my taxes properly each year.
Date published: 2021-02-23
Rated 5 out of 5 by from awesome easy, resourceful, and very responsive team that is always ready to help you with any questions you have.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome Straight forward, user friendly, very easy to use!
Date published: 2021-02-23
Rated 2 out of 5 by from mostly works but not if you use multiple Brokers After importing Broker information. I had over 600 sales and Web Turbo tax could not handle it. Info uploaded but caused Spinning orb and long load times for all pages, Could not complete sections because "Hmm, looks like we hit a slight snag in this section". Website ERROR Unresponsive when CHECK THIS ENTRY 1099-B trying to fix DATE ACQUIRED when this info is already in...Very Frustrating
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is awsome This was my first time doing my taxes my self and it went well.
Date published: 2021-02-23
Rated 4 out of 5 by from It's pretty dang great! This is the 8th year in a row that i've used turbo tax to file my taxes and my 4th year using it to file mine and my wife's. It's very easy to use and gives a ton of good information on how to save and get the best tax return. As far as our income we are pretty basic so it's a very fast and accurate experience that doesn't really need the "MAX" version. It's a little sneaky when you start putting in your State tax info and then says "yo, you gotta pay us or delete the entire state tax form" but honestly it's fast and already has the info, so I normally do it anyways, and $40 is an okay amount for it. All in all, if you are filing a simple tax return, Turbo Tax Basic is fantastic. If you want to keep your previous info, the next level up is great (that's what I do). I've never used MAX, so I can't really say much about it. See yah next year TurboTax!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is wonderful Turbo Tax was easy and helpful. I always use Turbo Tax
Date published: 2021-02-23
Rated 3 out of 5 by from Have to redo A LOT of questions It was more frustrating this year than last & I'm not sure why. It wouldn't let us delete sections that were no longer necessary under our Self-employment. At the end, it was asking to input the numbers for a W2 they already had and each time you fixed something you had to answer/click the same questions over and over and over (like going back to review I had to answer the stimulus question for my wife each time). The algorithms need to be adjusted for sure.
Date published: 2021-02-23
Rated 5 out of 5 by from Long time user. Quite satisfactory. Quite satisfied with TurboTax. See review title XXXXXXXXXXXX
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12707
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy to use. I like how I'm able to just e-file when I'm done. It also helps because TurboTax knows my information for the previous year, so there's not a lot to update or put in.
Date published: 2021-02-23
Rated 5 out of 5 by from Great program Turbo tax takes me through every detail as I need it to so that I can be sure to file my taxes properly each year.
Date published: 2021-02-23
Rated 5 out of 5 by from awesome easy, resourceful, and very responsive team that is always ready to help you with any questions you have.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome Straight forward, user friendly, very easy to use!
Date published: 2021-02-23
Rated 2 out of 5 by from mostly works but not if you use multiple Brokers After importing Broker information. I had over 600 sales and Web Turbo tax could not handle it. Info uploaded but caused Spinning orb and long load times for all pages, Could not complete sections because "Hmm, looks like we hit a slight snag in this section". Website ERROR Unresponsive when CHECK THIS ENTRY 1099-B trying to fix DATE ACQUIRED when this info is already in...Very Frustrating
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is awsome This was my first time doing my taxes my self and it went well.
Date published: 2021-02-23
Rated 4 out of 5 by from It's pretty dang great! This is the 8th year in a row that i've used turbo tax to file my taxes and my 4th year using it to file mine and my wife's. It's very easy to use and gives a ton of good information on how to save and get the best tax return. As far as our income we are pretty basic so it's a very fast and accurate experience that doesn't really need the "MAX" version. It's a little sneaky when you start putting in your State tax info and then says "yo, you gotta pay us or delete the entire state tax form" but honestly it's fast and already has the info, so I normally do it anyways, and $40 is an okay amount for it. All in all, if you are filing a simple tax return, Turbo Tax Basic is fantastic. If you want to keep your previous info, the next level up is great (that's what I do). I've never used MAX, so I can't really say much about it. See yah next year TurboTax!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is wonderful Turbo Tax was easy and helpful. I always use Turbo Tax
Date published: 2021-02-23
Rated 3 out of 5 by from Have to redo A LOT of questions It was more frustrating this year than last & I'm not sure why. It wouldn't let us delete sections that were no longer necessary under our Self-employment. At the end, it was asking to input the numbers for a W2 they already had and each time you fixed something you had to answer/click the same questions over and over and over (like going back to review I had to answer the stimulus question for my wife each time). The algorithms need to be adjusted for sure.
Date published: 2021-02-23
Rated 5 out of 5 by from Long time user. Quite satisfactory. Quite satisfied with TurboTax. See review title XXXXXXXXXXXX
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12707