TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 4 out of 5 by
EveryLameEfiler from
Useful tool until filing
Everything went fine until it told me the Box D control character was no good to efile. Even their own search help and google state the number is not used by the IRS and for the past several years their help tells you to fill in any five digits, a space, and then five more digits to get around this error message. And why did it not give me the error message when it imported my W2 or after that when it did the check of my federal return? Why does their software wait until you actually efile to say, "oops you have an error we can;t efile this?
Date published: 2022-02-26
Rated 5 out of 5 by
Louiem13 from
Turbo tax
Like turbo tax because they take there time doing my taxes
Date published: 2022-02-26
Rated 5 out of 5 by
Ashleywnj from
Amazing solution
A really well-designed product, with so much knowledge and help baked in.
Date published: 2022-02-26
Rated 1 out of 5 by
Turbo T is garbage from
This is the last year I use Turbo tax. Garbage!
Took several weeks and several phone calls to Turbotax to get my submission to go through - and I have a very straight forward filing. Last year I used an accountant for a very similar price compared to Turbo Tax 'Max' and it was seamless. If anyone else had a bad experience with Turbo Tax and would like the name of an excellent accountant please let me know!
Date published: 2022-02-26
Rated 5 out of 5 by
BOW65 from
TURBO ISVERY AWSOME
TURBO TAX HAS SUPPORTED ME AND SERVICED MY FAMILY TAXES FOR A GREAT MANY YEARS THANK YOU TURBO TAX
Date published: 2022-02-26
Rated 1 out of 5 by
Punky the dog from
Not again
I am not happy with the program this year. I had to call in twice because of a missing worksheet that Turbo tax was missing in order to file. The customer service I thought was pretty poor. Nobody knew what they were talking about. Then they told me a date that it would be in and of course it was later. Then they said I would receive a notification and I never received anything. The hold time each time was over 30 minutes.
Date published: 2022-02-26
Rated 5 out of 5 by
Wicked pink from
Great
Easy fast. Would use again. I hate they're making me type this
Date published: 2022-02-26
Rated 5 out of 5 by
Begonia303066 from
Turbo Tax Rocks!
My expert was so knowledgeable and helpful. Very responsive to my questions.
Date published: 2022-02-26
Rated 1 out of 5 by
Take2022 from
Tax Returns
This site is awful it charge me but it suppose to be free.
Date published: 2022-02-26
Rated 5 out of 5 by
AKBigfoot from
Very easy to use.
I can always count on Turbo tax to do my taxes right.
All TurboTax® Offerings Reviews - Page 12706
Date published: 2022-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
EveryLameEfiler from
Useful tool until filing
Everything went fine until it told me the Box D control character was no good to efile. Even their own search help and google state the number is not used by the IRS and for the past several years their help tells you to fill in any five digits, a space, and then five more digits to get around this error message. And why did it not give me the error message when it imported my W2 or after that when it did the check of my federal return? Why does their software wait until you actually efile to say, "oops you have an error we can;t efile this?
Date published: 2022-02-26
Rated 5 out of 5 by
Louiem13 from
Turbo tax
Like turbo tax because they take there time doing my taxes
Date published: 2022-02-26
Rated 5 out of 5 by
Ashleywnj from
Amazing solution
A really well-designed product, with so much knowledge and help baked in.
Date published: 2022-02-26
Rated 1 out of 5 by
Turbo T is garbage from
This is the last year I use Turbo tax. Garbage!
Took several weeks and several phone calls to Turbotax to get my submission to go through - and I have a very straight forward filing. Last year I used an accountant for a very similar price compared to Turbo Tax 'Max' and it was seamless. If anyone else had a bad experience with Turbo Tax and would like the name of an excellent accountant please let me know!
Date published: 2022-02-26
Rated 5 out of 5 by
BOW65 from
TURBO ISVERY AWSOME
TURBO TAX HAS SUPPORTED ME AND SERVICED MY FAMILY TAXES FOR A GREAT MANY YEARS THANK YOU TURBO TAX
Date published: 2022-02-26
Rated 1 out of 5 by
Punky the dog from
Not again
I am not happy with the program this year. I had to call in twice because of a missing worksheet that Turbo tax was missing in order to file. The customer service I thought was pretty poor. Nobody knew what they were talking about. Then they told me a date that it would be in and of course it was later. Then they said I would receive a notification and I never received anything. The hold time each time was over 30 minutes.
Date published: 2022-02-26
Rated 5 out of 5 by
Wicked pink from
Great
Easy fast. Would use again. I hate they're making me type this
Date published: 2022-02-26
Rated 5 out of 5 by
Begonia303066 from
Turbo Tax Rocks!
My expert was so knowledgeable and helpful. Very responsive to my questions.
Date published: 2022-02-26
Rated 1 out of 5 by
Take2022 from
Tax Returns
This site is awful it charge me but it suppose to be free.
Date published: 2022-02-26
Rated 5 out of 5 by
AKBigfoot from
Very easy to use.
I can always count on Turbo tax to do my taxes right.
All TurboTax® Offerings Reviews - Page 12706
Date published: 2022-02-26