TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from My first time filing without a local accountant I was honestly VERY nervous about not being able to go and see my accountant in person, but I'm tired of paying multiple hundreds of dollars to do so. Add the pandemic into the mix, and it was clear that I was going to have to file everything online with him anyway. So I paid for the medium-grade package and I'm SO glad that I did. My TurboTax "live chat" accountant, Greg, was incredibly knowledgeable and patient. It was late on a Monday night, and it is now early on Tuesday morning. THANK YOU, GREG! My return is now filed ... and it's only February 22! I am both relieved and confident that it has been done correctly. I am not crazy about having all my personal data on the website, but ... in 2021 what privacy options do we really have left? It is quite likely that I will use TurboTax again in the future!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is awesome! I love using the software. TurboTax makes it easy even when it seems complicated.
Date published: 2021-02-23
Rated 5 out of 5 by from Very Easy To Use I love the fact Turbo Tax is very easy to use and user friendly. I have been using Turbo Tax for years and it get's better every year.
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX IS THE BEST. THIS IS MY FIRST TIME I EVER USED TAX SOFTWARE IN 36 YEARS. I LOVE IT.
Date published: 2021-02-23
Rated 5 out of 5 by from Amazing and easy experience! 100% recommended. You won't regret it. This just makes everything so easy from the comfort of your own home and having peace of mind that everything you are entering is accurate and TurboTax will help you fix any error before filing.
Date published: 2021-02-23
Rated 5 out of 5 by from excellent just answer the q's it's that easy. i have been using Turbo for awhile.
Date published: 2021-02-23
Rated 5 out of 5 by from love turbo tax It was very quick and easy to use i did see a mistake ..I went back and checked and made changes
Date published: 2021-02-23
Rated 5 out of 5 by from easy and simple Very user friendly you can literally do your taxes anywhere.
Date published: 2021-02-23
Rated 1 out of 5 by from 1099 NIGHTMARE Sadly, we had a 1099 issue. I deleted them from the starting income, only to have them haunt me when I went to file. I had to individually delete old 1099 information, even after I took it off the main income page. Does that make sense... no... Would that have cause the average person to call customer support... YES... Thank god this isn't my first rodeo. Please solve this issue otherwise I will have to use a different platform.
Date published: 2021-02-23
Rated 1 out of 5 by from Free in no way equals free I have been using TurboTax now for 10 years. This is the First year they have ever basically pigeon holed me.. Says Basic filing is Free, Well my taxes don't get any more basic, yet they now consider the fact I have a car, and a home, a itemized return. So my Free tax Filing is going to cost $170. I'm just going to do it so it is Done, But TURBOTAX Read my lips.. I will never Ever use your service again.. You Lost me as a loyal Customer.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12704
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from My first time filing without a local accountant I was honestly VERY nervous about not being able to go and see my accountant in person, but I'm tired of paying multiple hundreds of dollars to do so. Add the pandemic into the mix, and it was clear that I was going to have to file everything online with him anyway. So I paid for the medium-grade package and I'm SO glad that I did. My TurboTax "live chat" accountant, Greg, was incredibly knowledgeable and patient. It was late on a Monday night, and it is now early on Tuesday morning. THANK YOU, GREG! My return is now filed ... and it's only February 22! I am both relieved and confident that it has been done correctly. I am not crazy about having all my personal data on the website, but ... in 2021 what privacy options do we really have left? It is quite likely that I will use TurboTax again in the future!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is awesome! I love using the software. TurboTax makes it easy even when it seems complicated.
Date published: 2021-02-23
Rated 5 out of 5 by from Very Easy To Use I love the fact Turbo Tax is very easy to use and user friendly. I have been using Turbo Tax for years and it get's better every year.
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX IS THE BEST. THIS IS MY FIRST TIME I EVER USED TAX SOFTWARE IN 36 YEARS. I LOVE IT.
Date published: 2021-02-23
Rated 5 out of 5 by from Amazing and easy experience! 100% recommended. You won't regret it. This just makes everything so easy from the comfort of your own home and having peace of mind that everything you are entering is accurate and TurboTax will help you fix any error before filing.
Date published: 2021-02-23
Rated 5 out of 5 by from excellent just answer the q's it's that easy. i have been using Turbo for awhile.
Date published: 2021-02-23
Rated 5 out of 5 by from love turbo tax It was very quick and easy to use i did see a mistake ..I went back and checked and made changes
Date published: 2021-02-23
Rated 5 out of 5 by from easy and simple Very user friendly you can literally do your taxes anywhere.
Date published: 2021-02-23
Rated 1 out of 5 by from 1099 NIGHTMARE Sadly, we had a 1099 issue. I deleted them from the starting income, only to have them haunt me when I went to file. I had to individually delete old 1099 information, even after I took it off the main income page. Does that make sense... no... Would that have cause the average person to call customer support... YES... Thank god this isn't my first rodeo. Please solve this issue otherwise I will have to use a different platform.
Date published: 2021-02-23
Rated 1 out of 5 by from Free in no way equals free I have been using TurboTax now for 10 years. This is the First year they have ever basically pigeon holed me.. Says Basic filing is Free, Well my taxes don't get any more basic, yet they now consider the fact I have a car, and a home, a itemized return. So my Free tax Filing is going to cost $170. I'm just going to do it so it is Done, But TURBOTAX Read my lips.. I will never Ever use your service again.. You Lost me as a loyal Customer.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12704