TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Tried to charge me $40 to get a refund deposited. Tried to slip in a $40 charge right at the end or prep to get the refund deposited into my account electronically. Took a few different tries using the back button to find the spot to get rid of the charge. That was ridiculous.
Date published: 2021-02-22
Rated 3 out of 5 by from It took me all day to do my taxes! I don't know if I had a bad internet connection or if it was the software, but I had to start and restart the app all day. The app never did connect to my Bank to get my interest income, I had to enter it my self. My worst experience ever with TurboTax!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Rocks Just wish it was not as expensive. Maybe you could find a way to lower expenses
Date published: 2021-02-22
Rated 4 out of 5 by from Awesome! This was my first time doing my own taxes, and TurboTax made it super easy. There were only a couple of confusing questions that I had to receive outside help to answer.
Date published: 2021-02-22
Rated 5 out of 5 by from great program Only had one problem with the 1099-R and the wrong zip code
Date published: 2021-02-22
Rated 3 out of 5 by from Easy to work with It started for Free I end up Paying for Federal ($70) & State ($40) It offer a $30 dollar credit at the end did not received it but pay extra for State ($40) total $150.00 to file electronic
Date published: 2021-02-22
Rated 2 out of 5 by from fees.fees.fees easy enough to use but charge close to the same amount as the other guys that do it for you i was a little surprised that a once free service cost over 100.00 to use anymore
Date published: 2021-02-22
Rated 5 out of 5 by from Ease of use, User friendly, Live help when needed I especially appreciated the attitude, knowledgeable, and patience of the online face to face representatives.
Date published: 2021-02-22
Rated 5 out of 5 by from easy to use Best on the market and reasonable. Guide you through the filing process so you can understand what you have to do.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax Rules I love doing my taxes on TurboTaxes because whenever I have problems, I can easily reach an agent to help me.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12703
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Tried to charge me $40 to get a refund deposited. Tried to slip in a $40 charge right at the end or prep to get the refund deposited into my account electronically. Took a few different tries using the back button to find the spot to get rid of the charge. That was ridiculous.
Date published: 2021-02-22
Rated 3 out of 5 by from It took me all day to do my taxes! I don't know if I had a bad internet connection or if it was the software, but I had to start and restart the app all day. The app never did connect to my Bank to get my interest income, I had to enter it my self. My worst experience ever with TurboTax!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Rocks Just wish it was not as expensive. Maybe you could find a way to lower expenses
Date published: 2021-02-22
Rated 4 out of 5 by from Awesome! This was my first time doing my own taxes, and TurboTax made it super easy. There were only a couple of confusing questions that I had to receive outside help to answer.
Date published: 2021-02-22
Rated 5 out of 5 by from great program Only had one problem with the 1099-R and the wrong zip code
Date published: 2021-02-22
Rated 3 out of 5 by from Easy to work with It started for Free I end up Paying for Federal ($70) & State ($40) It offer a $30 dollar credit at the end did not received it but pay extra for State ($40) total $150.00 to file electronic
Date published: 2021-02-22
Rated 2 out of 5 by from fees.fees.fees easy enough to use but charge close to the same amount as the other guys that do it for you i was a little surprised that a once free service cost over 100.00 to use anymore
Date published: 2021-02-22
Rated 5 out of 5 by from Ease of use, User friendly, Live help when needed I especially appreciated the attitude, knowledgeable, and patience of the online face to face representatives.
Date published: 2021-02-22
Rated 5 out of 5 by from easy to use Best on the market and reasonable. Guide you through the filing process so you can understand what you have to do.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax Rules I love doing my taxes on TurboTaxes because whenever I have problems, I can easily reach an agent to help me.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12703