TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281593 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from TURBO TAX TOO EXPENSIVE Been coming back to Turbo Tax for 9 years and each year their fee is more & more expensive - and this year for the 2020 tax year I had to do more entry of information than ever before!! System entry was cumbersome and redundant. Not at all happy with pricing of Turbo Tax filing and each year price goes up!!
Date published: 2021-05-16
Rated 5 out of 5 by from Great Fast and easy I was worried but it worked out just fine
Date published: 2021-05-16
Rated 5 out of 5 by from They Delivered! I have used Turbo Tax for years because of it ease of use. Well this year for the first time ever, I needed help and Turbo Tax delivered! I clicked the button and I was talking to Patricia with in one minute. She is amazing Best Customer Experience EVER!.
Date published: 2021-05-16
Rated 2 out of 5 by from Having a problem! Once I made one mistake, then I was not able to delete the 'Foreign Earned Income and Exclusion' block on my income section!
Date published: 2021-05-16
Rated 5 out of 5 by from Easy & Information Very easy to use and gave great information when I had a question.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy and Affordable Turbo Tax made it very easy to file my return through their Q&A format. They just walk you through everything you need to enter. I used to pay an accounting firm twice what I paid for Turbo tax, and with them I had to fill out a workbook that took more time than it did entering directly into Turbo Tax. Also I needed help with one small issue and was able to get a tax expert on the phone the same morning. She answered my question satisfactorily.
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo tax needs to help me more I finally after days of phone calls and on line, talked to a genius named Alexann. She helped where no else got near the answer. We think it is solved. Waiting to see if my files are fnally accepted cause I typed the wrong number on the federal, but not on the state, so why did they regect my state? We put it again right and are waiting now but she was my only real helper! I just got another email and AZ is rejected again. Who can help me. My husband died last month and is not here to help
Date published: 2021-05-16
Rated 5 out of 5 by from GREAT PROGRAM HAVE USED IT FOR YEARS. I LIKE THAT I CAN STOP AND COME BACK LATER TO FINISH THE JOB.
Date published: 2021-05-16
Rated 3 out of 5 by from Average there were mistakes or missing items when importing information from 1099 forms
Date published: 2021-05-16
Rated 5 out of 5 by from Like Turbo Tax Helpful product. User friendly. Great guide to get you through all that is required
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1271
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TURBO TAX TOO EXPENSIVE Been coming back to Turbo Tax for 9 years and each year their fee is more & more expensive - and this year for the 2020 tax year I had to do more entry of information than ever before!! System entry was cumbersome and redundant. Not at all happy with pricing of Turbo Tax filing and each year price goes up!!
Date published: 2021-05-16
Rated 5 out of 5 by from Great Fast and easy I was worried but it worked out just fine
Date published: 2021-05-16
Rated 5 out of 5 by from They Delivered! I have used Turbo Tax for years because of it ease of use. Well this year for the first time ever, I needed help and Turbo Tax delivered! I clicked the button and I was talking to Patricia with in one minute. She is amazing Best Customer Experience EVER!.
Date published: 2021-05-16
Rated 2 out of 5 by from Having a problem! Once I made one mistake, then I was not able to delete the 'Foreign Earned Income and Exclusion' block on my income section!
Date published: 2021-05-16
Rated 5 out of 5 by from Easy & Information Very easy to use and gave great information when I had a question.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy and Affordable Turbo Tax made it very easy to file my return through their Q&A format. They just walk you through everything you need to enter. I used to pay an accounting firm twice what I paid for Turbo tax, and with them I had to fill out a workbook that took more time than it did entering directly into Turbo Tax. Also I needed help with one small issue and was able to get a tax expert on the phone the same morning. She answered my question satisfactorily.
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo tax needs to help me more I finally after days of phone calls and on line, talked to a genius named Alexann. She helped where no else got near the answer. We think it is solved. Waiting to see if my files are fnally accepted cause I typed the wrong number on the federal, but not on the state, so why did they regect my state? We put it again right and are waiting now but she was my only real helper! I just got another email and AZ is rejected again. Who can help me. My husband died last month and is not here to help
Date published: 2021-05-16
Rated 5 out of 5 by from GREAT PROGRAM HAVE USED IT FOR YEARS. I LIKE THAT I CAN STOP AND COME BACK LATER TO FINISH THE JOB.
Date published: 2021-05-16
Rated 3 out of 5 by from Average there were mistakes or missing items when importing information from 1099 forms
Date published: 2021-05-16
Rated 5 out of 5 by from Like Turbo Tax Helpful product. User friendly. Great guide to get you through all that is required
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1271