TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 3 out of 5 by
Pablo E from
COULD BE MORE USER FRIENDLY
I have used Turbo Tax for several years but it is frustrating in a couple of ways: 1) It would be nice to be able to access the software without having to install updates when you just need to check an entry, 2) when you import data from a previous year, the software should know whether you itemized on the previous year's return without asking. 3) Program takes too long to open and run updates.
Date published: 2023-02-16
Rated 5 out of 5 by
Anntiqman from
TurboTax is a life saver!
I've been using TurboTax for 20 years and it just keeps getting better. I'm retired but I also have a small business. TT retrieves information from prior returns and makes filling in the current forms easy. I love not having to deal with the actual tax forms, relying on the program to insert the numbers I supply in the appropriate blanks. For me it's worth every penny that they charge.
Date published: 2023-02-16
Rated 5 out of 5 by
MaeMae9 from
Very Easy to Use!
Great experience, was able to look up information that I needed and complete my returns quickly and confidently.
Date published: 2023-02-16
Rated 5 out of 5 by
Octavia 23 from
TurboTax is amazing
The experience with TurboTax is amazing it's easy quick and if you need help the experts are right there to help you I would recommend TurboTax to anybody
Date published: 2023-02-16
Rated 3 out of 5 by
Dan the disgruntled tax from
Turbo is getting worst
Very poor communications with tax experts. Three calls zero results. Set up for a phone call never called back. Questioned experts about why I couldn't use all the interest on our properties. Didn't have an idea how to fix. Discounted the call when trying to get someone to help. I have been doing my taxes with Turbo for years. This will be my last. I seen things on my last years return that was incorrect. I don't know how it was on my report.
Date published: 2023-02-16
Rated 5 out of 5 by
Tashaga from
User friendly
The online free edition was perfect for my needs. I was able to file taxes in less than 30 mins
Date published: 2023-02-16
Rated 5 out of 5 by
WendyM710 from
Amazing Service
I had an unusual situation and Christine (My tax expert) was able to help me figure it out with a little bit of digging. Then she helped me finish my return and submit. I'm so glad to be done with my taxes. The extra money that I'm getting back, due to Christine's help, is an added bonus.
Date published: 2023-02-16
Rated 5 out of 5 by
Sparky890 from
Simple and Easy! I do my taxes on here each year
Great, simple and easy to figure out. I recommend doing your own taxes, you know what is going on.
Date published: 2023-02-16
Rated 1 out of 5 by
bigkidrs from
Quite Disappointed
I have used Turbotax for over 10 years. But Glitches in the CD made it impossible to use. As the glitches could not be updated, thus making the purchase wasted. I was forced to purchase the more expensive online version. Or maybe that was the plan all along. Make the less expensive version useless so they have to purchase the more expensive one. I was suppose to get a refund for the CD version and partial refund on the online fees. But as of now, I have not.
Date published: 2023-02-16
Rated 5 out of 5 by
Lulu Lulu from
Easy and flawless
I had a very low-stress experience using Turbo Tax. Will do it again next year!!!
All TurboTax® Offerings Reviews - Page 12700
Date published: 2023-02-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Pablo E from
COULD BE MORE USER FRIENDLY
I have used Turbo Tax for several years but it is frustrating in a couple of ways: 1) It would be nice to be able to access the software without having to install updates when you just need to check an entry, 2) when you import data from a previous year, the software should know whether you itemized on the previous year's return without asking. 3) Program takes too long to open and run updates.
Date published: 2023-02-16
Rated 5 out of 5 by
Anntiqman from
TurboTax is a life saver!
I've been using TurboTax for 20 years and it just keeps getting better. I'm retired but I also have a small business. TT retrieves information from prior returns and makes filling in the current forms easy. I love not having to deal with the actual tax forms, relying on the program to insert the numbers I supply in the appropriate blanks. For me it's worth every penny that they charge.
Date published: 2023-02-16
Rated 5 out of 5 by
MaeMae9 from
Very Easy to Use!
Great experience, was able to look up information that I needed and complete my returns quickly and confidently.
Date published: 2023-02-16
Rated 5 out of 5 by
Octavia 23 from
TurboTax is amazing
The experience with TurboTax is amazing it's easy quick and if you need help the experts are right there to help you I would recommend TurboTax to anybody
Date published: 2023-02-16
Rated 3 out of 5 by
Dan the disgruntled tax from
Turbo is getting worst
Very poor communications with tax experts. Three calls zero results. Set up for a phone call never called back. Questioned experts about why I couldn't use all the interest on our properties. Didn't have an idea how to fix. Discounted the call when trying to get someone to help. I have been doing my taxes with Turbo for years. This will be my last. I seen things on my last years return that was incorrect. I don't know how it was on my report.
Date published: 2023-02-16
Rated 5 out of 5 by
Tashaga from
User friendly
The online free edition was perfect for my needs. I was able to file taxes in less than 30 mins
Date published: 2023-02-16
Rated 5 out of 5 by
WendyM710 from
Amazing Service
I had an unusual situation and Christine (My tax expert) was able to help me figure it out with a little bit of digging. Then she helped me finish my return and submit. I'm so glad to be done with my taxes. The extra money that I'm getting back, due to Christine's help, is an added bonus.
Date published: 2023-02-16
Rated 5 out of 5 by
Sparky890 from
Simple and Easy! I do my taxes on here each year
Great, simple and easy to figure out. I recommend doing your own taxes, you know what is going on.
Date published: 2023-02-16
Rated 1 out of 5 by
bigkidrs from
Quite Disappointed
I have used Turbotax for over 10 years. But Glitches in the CD made it impossible to use. As the glitches could not be updated, thus making the purchase wasted. I was forced to purchase the more expensive online version. Or maybe that was the plan all along. Make the less expensive version useless so they have to purchase the more expensive one. I was suppose to get a refund for the CD version and partial refund on the online fees. But as of now, I have not.
Date published: 2023-02-16
Rated 5 out of 5 by
Lulu Lulu from
Easy and flawless
I had a very low-stress experience using Turbo Tax. Will do it again next year!!!
All TurboTax® Offerings Reviews - Page 12700
Date published: 2023-02-16