TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Excellent program and it's so easy to use I love the easy access to tax experts who assist you if you run into any issues.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is AWESOME! I've been with Turbo Tax for years, and it is the only way to file tax with ease and stress-free
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is stress free This is the most stress free way to file taxes....bravo!!!
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is da bomb excellent tax aid. i would recommend to friends and family members
Date published: 2021-02-22
Rated 5 out of 5 by from Good stuff Wow, super easy to use, much amaze. This product will give you more wow and amaze too.
Date published: 2021-02-22
Rated 5 out of 5 by from User Friendly and Awesome This year after buying a home, I was a little tax shy about what to do. No worries, Turbo Tax to the rescue. i worked with two experts that poured their knowledge of tax preparation into preparing my return. I never felt so confident and assured with e-filing my return.
Date published: 2021-02-22
Rated 1 out of 5 by from TurboTax is...complicated. I had more trouble this year with TurboTax than I did last year, and last year was my first time using it! So while they should have had all my info, the system refused to believe that we only had one W-2 as a married couple (yeah, I quit my job - normal!). Then there was a glitch in my W-2 that apparently some states do, they put FLI in the wrong place. Well, that was preventing me from getting any return from my state. TurboTax should absolutely be able to account for this instead of forcing me to google it. Oh, and to top it all off, I *have* to pay the $80 for deluxe because I am paying off student loans (what kind of bizarre karma is that?!) even though I'm using the standard deduction and barely paid any student loan interest in 2020 due to the pandemic. Ridiculous, but TurboTax will get ya like that. They get you so frustrated with wasting your time all day, that you just suck it up and pay because you're getting a return anyway. I am going to try my best to remember this for next year though...and file on paper for actual free.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome I always use Turbo Tax, they have expert to support you and everything is step by step and easy to use.
Date published: 2021-02-22
Rated 4 out of 5 by from thank you again 4th year using and so easy to use and never any issues with returns
Date published: 2021-02-22
Rated 5 out of 5 by from Product was flawed, customer service was excellent Definitely had to enlist the help of an expert because income changed and Turbo was auto populating some forms that i did not need to file. While I assign that blame to the TurboTax product, the customer service in resolving the issue was excellent, still I feel a bit put out because i did not need the Full self-employed product this year.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12695
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent program and it's so easy to use I love the easy access to tax experts who assist you if you run into any issues.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is AWESOME! I've been with Turbo Tax for years, and it is the only way to file tax with ease and stress-free
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is stress free This is the most stress free way to file taxes....bravo!!!
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is da bomb excellent tax aid. i would recommend to friends and family members
Date published: 2021-02-22
Rated 5 out of 5 by from Good stuff Wow, super easy to use, much amaze. This product will give you more wow and amaze too.
Date published: 2021-02-22
Rated 5 out of 5 by from User Friendly and Awesome This year after buying a home, I was a little tax shy about what to do. No worries, Turbo Tax to the rescue. i worked with two experts that poured their knowledge of tax preparation into preparing my return. I never felt so confident and assured with e-filing my return.
Date published: 2021-02-22
Rated 1 out of 5 by from TurboTax is...complicated. I had more trouble this year with TurboTax than I did last year, and last year was my first time using it! So while they should have had all my info, the system refused to believe that we only had one W-2 as a married couple (yeah, I quit my job - normal!). Then there was a glitch in my W-2 that apparently some states do, they put FLI in the wrong place. Well, that was preventing me from getting any return from my state. TurboTax should absolutely be able to account for this instead of forcing me to google it. Oh, and to top it all off, I *have* to pay the $80 for deluxe because I am paying off student loans (what kind of bizarre karma is that?!) even though I'm using the standard deduction and barely paid any student loan interest in 2020 due to the pandemic. Ridiculous, but TurboTax will get ya like that. They get you so frustrated with wasting your time all day, that you just suck it up and pay because you're getting a return anyway. I am going to try my best to remember this for next year though...and file on paper for actual free.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome I always use Turbo Tax, they have expert to support you and everything is step by step and easy to use.
Date published: 2021-02-22
Rated 4 out of 5 by from thank you again 4th year using and so easy to use and never any issues with returns
Date published: 2021-02-22
Rated 5 out of 5 by from Product was flawed, customer service was excellent Definitely had to enlist the help of an expert because income changed and Turbo was auto populating some forms that i did not need to file. While I assign that blame to the TurboTax product, the customer service in resolving the issue was excellent, still I feel a bit put out because i did not need the Full self-employed product this year.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12695