TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy to Follow Turbo tax was so easy to understand and easy to follow. Love filing with them
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax made it so simple for me! turbo tax was great with helping me with filing my federal and state taxes this year. thank you so much for helping me with any questions or concerns. you made it so simple
Date published: 2021-02-23
Rated 5 out of 5 by from AWESOME it's quick and easy and that's the way I like it....
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Easy To Use and Great Turbo Tax was easy to use, very intuitive, and did not take too long.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Amazing! Very user friendly! Easy to drive through! Made tax return a smooth experience!
Date published: 2021-02-23
Rated 5 out of 5 by from Easy and quick! Turbo tax is straight forward and simple to use. Just type in the info from your W-2 or take a picture and that is it.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is amazingly easy This was so easy just answered the questions and then I way done. I'll be using TurboTax next year oh and it was free for me.
Date published: 2021-02-23
Rated 1 out of 5 by from It cannot handle Robinhood data correctly When I import data from Robinhood, it kept asking for some data (like data acquired) and I spent hours to enter the values..... The online version is also very laggy.
Date published: 2021-02-23
Rated 4 out of 5 by from easy should give basic tax advice pertaining to investments without qualifying for a 1099
Date published: 2021-02-23
Rated 2 out of 5 by from Glitchy this year! Frustrating. I've been using TT for over a decade, and have always had a decent experience. Every year gets better as I gain more understanding. This time, the final review process showed that several forms were incomplete. However, these forms were unnecessary for my return based on my answers! For example, we no longer try to get the Child Care Credits as our kids are too old, but no matter how much I would enter No in the proper field, the form still showed up requiring entries during the Review! I finally figured out how to delete the form. It also seemed like TT was filling out a form that would lead to my deferring Self-Employment Taxes, which I clearly said No to doing. It also required me to refill out my husband's W2, which had previously been entered...then showed a change with double income. I deleted the new entry. Very annoying, especially as this happens right as I'm ready to file. These errors made me feel the most uncertain about TT than I ever have. I was able to file, but I'm concerned about this. I hope it doesn't continue next year, and I hope it doesn't cause any problems with the IRS!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12694
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Follow Turbo tax was so easy to understand and easy to follow. Love filing with them
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax made it so simple for me! turbo tax was great with helping me with filing my federal and state taxes this year. thank you so much for helping me with any questions or concerns. you made it so simple
Date published: 2021-02-23
Rated 5 out of 5 by from AWESOME it's quick and easy and that's the way I like it....
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Easy To Use and Great Turbo Tax was easy to use, very intuitive, and did not take too long.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Amazing! Very user friendly! Easy to drive through! Made tax return a smooth experience!
Date published: 2021-02-23
Rated 5 out of 5 by from Easy and quick! Turbo tax is straight forward and simple to use. Just type in the info from your W-2 or take a picture and that is it.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is amazingly easy This was so easy just answered the questions and then I way done. I'll be using TurboTax next year oh and it was free for me.
Date published: 2021-02-23
Rated 1 out of 5 by from It cannot handle Robinhood data correctly When I import data from Robinhood, it kept asking for some data (like data acquired) and I spent hours to enter the values..... The online version is also very laggy.
Date published: 2021-02-23
Rated 4 out of 5 by from easy should give basic tax advice pertaining to investments without qualifying for a 1099
Date published: 2021-02-23
Rated 2 out of 5 by from Glitchy this year! Frustrating. I've been using TT for over a decade, and have always had a decent experience. Every year gets better as I gain more understanding. This time, the final review process showed that several forms were incomplete. However, these forms were unnecessary for my return based on my answers! For example, we no longer try to get the Child Care Credits as our kids are too old, but no matter how much I would enter No in the proper field, the form still showed up requiring entries during the Review! I finally figured out how to delete the form. It also seemed like TT was filling out a form that would lead to my deferring Self-Employment Taxes, which I clearly said No to doing. It also required me to refill out my husband's W2, which had previously been entered...then showed a change with double income. I deleted the new entry. Very annoying, especially as this happens right as I'm ready to file. These errors made me feel the most uncertain about TT than I ever have. I was able to file, but I'm concerned about this. I hope it doesn't continue next year, and I hope it doesn't cause any problems with the IRS!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12694